Backyard And Beyond Reviews 

275
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

In all honesty, 5 stars is not enough for Backyard & Beyond. I would give them 100 stars! My sister used them for her garage in 2019. I contacted them in 2021 for a new build garage based on my sis... See more

Rated 5 out of 5 stars

We had an outstanding experience with these guys and would absolutely use them again! They are honorable, hard-working, well-priced and did a quality job for us...they always showed up when they said... See more

Rated 5 out of 5 stars

Incredibly helpful and responsive sales staff. The shed and gazebo are exactly as ordered and delivery and installation was flawless. I cannot recommend highly enough. It is rare to have everything... See more

Rated 5 out of 5 stars

Impeccable personal service. Outstanding product. On time delivery. Well constructed. Colors spot on. They promised a lot and THEN over delivered. PERIOD. If you are in the market like I w... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Backyard & Beyond, LLC is a family business located in Lancaster County, Pennsylvania, owned and operated by four generations of Amish. We have been building quality gazebos and outdoor structures since 1980. We are known for our array of products, and we are dedicated to producing the finest exterior structure that money can buy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

275 reviews

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4.8

All reviews

(275)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent service

Excellent service, communication, flexibility with my large project. Professional and courteous. Couple small cracks with a couple of the vinyl trim pieces but overall good experience

July 24, 2017
Unprompted review
Rated 5 out of 5 stars

Top Notch Service and Experience

The instructions were outstanding. The pictures very helpful. Three of us had it done in 5 hours with minimal rework. There was no damage in shipping and the parts labelling was very helpful. Interacting with the sales and shipping team was easy and straight forward. I highly recommend therm for your gazebo or similar needs.

July 24, 2017
Unprompted review
Rated 5 out of 5 stars

Everything that we were told

Everything that we were told: turned out to be 100% true! The delivery of the shed went exactly as planned. The quality of the shed is excellent, and I wouln't hesitate to recommend this Company to my Best-Friend!

July 24, 2017
Unprompted review
Rated 5 out of 5 stars

We ordered two pergolas from Backyard …

We ordered two pergolas from Backyard and Beyond. One unit was standard size and the other one had to be custom made. Each unit was perfect. With the help of my daughters boyfriend we put the first one together in two days and then the custom one only took one day to install. The craftsmanship was outstanding and the directions were simple and easy to follow. Only problem we had was I was under the impression that the electrical package came with lights but it does not. We returned them to the company and as of this writing we are waiting for our refund. Would highly recommend Backyard and Beyond to anyone. Great product and great people to work with.

May 6, 2017
Unprompted review
Rated 5 out of 5 stars

Great quality shed

Great quality shed. Customer service was great as well. They were also organized and very professional when the shed was delivered. Would highly recommend.

May 3, 2017
Unprompted review
Rated 5 out of 5 stars

Great Company

Great Company
We purchased a 16X20 pavilion and it looks absolutely stunning. Excellent customer service from start to finish, dealt mostly with Mark Fisher but everyone else at Backyard and Beyond was very professional and polite. The installers were also great, arrived at 7AM and were done by 1PM. Highly recommend Backyard and Beyond.

May 1, 2017
Unprompted review
Rated 5 out of 5 stars

It was a pleasure working with the …

It was a pleasure working with the people at Backyard and Beyond to design our shed. The website was easy to navigate and we received immediate feedback with price quotes for our various shed designs. Once we settled on a design we received frequent updates regarding delivery. The shed itself is beautiful and very well-constructed. I very highly recommend Backyard and Beyond - the people and product are wonderful!

May 1, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. From the order over the phone to the building of my shed onsite. Customer service was fantastic. Workers arrived at 7:15 in the morning and shed was built in less than 4 hours. Looks beautiful and everyone involved was extremely courteous and professional. I highly recommend Backyard and Beyond!!!

April 25, 2017
Unprompted review
Rated 5 out of 5 stars

It was a real pleasure to do business …

It was a real pleasure to do business with the Backyard and Beyond staff.
They were helpful and patient as I asked them a zillion questions and had a dozen quotes prepared for me.

I have a difficult property and had to have the shed assembled on site.

Removal of my old shed and installation of the new shed went without a hitch. The workmanship is perfect and I am a happy customer.

April 24, 2017
Unprompted review
Rated 5 out of 5 stars

Great service and products

Great service and products. I have used Backyard and Beyond for a couple of outdoor products and they have exceeded all my expectations in terms of quality of service and products. I recommend them highly without any reservations whatsoever.

April 22, 2017
Unprompted review
Rated 4 out of 5 stars

Great product and great staff!

I can't say enough good things about Backyard and Beyond. From the ordering process with Allen to the setup of a delivery with Biz and the delivery itself. Everyone was extremely professional and willing to help. I had a contractor install my pavilion and he was very impressed with the product and that everything needed was included in the kit. The only thing I would suggest that if you get the electric package included ask for written instructions. Other than that you will not be disappointed by your dealings with the staff and the product delivered!

April 9, 2017
Unprompted review
Rated 5 out of 5 stars

The Envy of the Neighborhood!

The folks at Backyard and Beyond got the whole thing right...from pricing to order entry to scheduling delivery and then finally the delivery and set-up. Everything went right on schedule and was better than expected. My new shed is the envy of the neighborhood.

April 5, 2017
Unprompted review
Rated 5 out of 5 stars

Love It!

We love our new shed and were very impressed with the customer service, selection, delivery and installation. Thanks!

March 13, 2017
Unprompted review

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