The quality of the luggage set is remarkable. The materials used are durable and able to withstand rough handling during travel. The wheels are smooth and maneuverable, ensuring easy navigation throug... See more
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See what reviewers are saying
We visited the Clacton outlet store this weekend, wanting suitcases for our Aus trip, what the manager Richard does not know about suitcases is not worth knowing about! He was the most helpful person... See more
Me and my wife came in earlier today to your clacton outlet to look at 2 lightweight cases as we're not getting any younger. The young man and lady were courteous polite and greeted us with a frien... See more
Having bought a few bags from Bags ETC over the years without any problems at all. My most recent purchase was a large roller bag, which very quickly developed a small fault in the zip stitching line... See more
Company details
Information provided by various external sources
Bags ETC and Domo are a chain of luggage and handbag shops in the United Kingdom and Ireland. We have 59 stores including concessions in House of Fraser department stores across the country Our products offer the latest innovations and trends as well as outstanding value. As a specialist in our sector our staff are trained to offer you expert advice and guidance whether you are buying suitcases for a family holiday, a business case for work use or want a fantastic handbag for a special occasion or everyday use. We have a large number of stores in shopping centres and high streets across the United Kingdom. We are also present in all the leading Factory Outlet centres, offering added value by bringing you discontinued product and overstocks from leading suppliers. Bags ETC. and Domo are the trading names of Bags ETC. Ltd. Company number 4773542. Registered address: Bags ETC. Ltd. Riverside House, River Way, Harlow, Essex CM20 2DW
Contact info
Riverside House, River Way, CM20 2DW, Harlow
- support@bagsetc.co.uk
- www.bagsetc.com
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great item
great item, great quality and arrived with plenty of time :)
Exceptional Service
Ordered suitcases online - outstanding service from start to finish. If you want high quality products, exceptional value, speedy and effective delivery matched with first class customer service - look no further than this Company. We are very happy customers 😀
Online Customer Service is A++++
Had an issue with a faulty item, as soon as i got back from holiday, contacted the support team & they sorted it out immediately and efficiently, which totally restored my confidence in them, will 100% use them again, online customer support is A++++
Poor service in the shop in Uxbridge
Poor service in the shop in Uxbridge. Error by staff in making the order. Delivery delayed, Most unsatisfactory and no apology from store

Reply from Bags ETC
Have bought lots of bags from …
Have bought lots of bags from them.excellent quality and affordable price
Bags ETC Excellent.
Excellent customer service from the shop at lakeside the lady was very happy to help she explained about the 10 year warranty that i would get in my email that i need to activate which i did, they have very good suitcases at very good prices, very happy staff and the delivery service was excellent within one week very happy customer i would recommend this company 100%.
The website is easy to navigate and …
The website is easy to navigate and items purchased were picked and dispatched on time
Excellent I love Bags ETC
Excellent I love Bags ETC, fast delivery, brilliant range and super prices :)
Amazing and helpful customer service staff!
I order an item from the website and unfortunately it was delivered to the wrong address, however the staff were fantastic and extremely helpful. I got a phone call 30 mine after calling them to say they would be sending me another without delay. All the staff were so brilliant I would not hesitate ordering from Bagsetc again!! Amazing!!
Very pleased with the services and products
I was able to track my delivery on the day it was due. This was very convenient. I also used the Black Friday code to play for 1 suitcase and get the cheaper one free. I’m very pleased with my order and the services I received. I’m glad I waited to buy from here. My suitcase also had warenty for 10 years.
Excellent build quality
Excellent build quality
Looks great
Very quick delivery
Great products
Great products, great price 2for1, have bought before and will buy again. Prompt delivery. Many thanks.
First-class customer service
First-class customer service: there was a minor fault with a case I purchased and it was replaced speedily and efficiently. I was extremely pleased with the cases (2) i had purchased anyway - and very impressed with the quality and durability after a fairly arduous period of travel - that I had determined to return to Bags ETC for further purchases in the future. This impressive level of service just reinforced my intention to do so.
Absolutely recommend this company
Absolutely recommend this company. I wasn't here when they attempted to deliver on the Friday. I rearranged for the Monday but they came back on the Friday with the item.
Brilliant product
Delivered on time and packaged really well.
The bag looks great quality and just what I wanted.
Good value for money
Good value for money. Quality suitcases just like they look online.
Excellent website
Excellent website, easy options, fast checkout was kept updated about delivery. Arrived when it said it would, stylish lightweight suitcases that are already on a plane! If only all companies were as efficient! Highly recommend!
Great quality and price
Great quality and price, and case arrived very quickly too!
I like it
I like it very much. Useful suitcase with reasonable price!
Good service and hand bags are nice .
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