Bake Me A Wish Reviews 9,300

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the delicious taste and quality of the products, often highlighting specific cakes as amazing and moist. Many appreciate the ease of the online ordering process and the reliable, on-time delivery service, which often includes helpful tracking updates. However, some people were dissatisfied with certain aspects. Issues included cakes arriving late, damaged, or not as described, with some customers noting discrepancies in size or packaging. There were also instances of poor customer service, with some reviewers reporting difficulties in resolving order issues or receiving inadequate support.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the delicious taste,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast and dependable delivery,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the delicious taste, moist texture,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the ease of ordering online and the... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While many customers praise the exceptional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The experience of ordering went through the third time. I had placed the first 2 with no feedback from my bank or PayPal. Fortunately, my 95 year old mother was prepared for a week of snow and recei... See more

Company replied

Rated 4 out of 5 stars

I am very thankful to have the opportunity to send my son a cake across the country for his birthday! It arrived on the expected day, which was so nice. I am not sure of the taste, my son just said it... See more

Company replied

Rated 4 out of 5 stars

Everything looked OK except they did not use my 15% discount code that I put on the payment form. However, I received a notice from customer service that they would apply the discount to my credit ca... See more

Company replied

Rated 3 out of 5 stars

The cake was not a genuine German Chocolate. More of a chocolate cake with coconut/pecan frosting. Not a good value for the price especially not being a true German Chocolate. Ordering an entire 5... See more

Company replied


Company details

  1. Candy Store
  2. Food Products Supplier

Information provided by various external sources

For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!

Bake Me A Wish! Gourmet Bakery Gifts

Written by the company

Gourmet Cakes, Cupcakes, Cookies and Brownies delivered nationwide!

On Time Delivery Guaranteed!

Have your cake and eat it too!

We'll have your cake or gift arrive on the date you select!

Contact info

3.7

Average

TrustScore 3.5 out of 5

9K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Birthday Cake across the miles!

I am very thankful to have the opportunity to send my son a cake across the country for his birthday! It arrived on the expected day, which was so nice. I am not sure of the taste, my son just said it was “fine”… maybe he ate a piece while it was still very cold. Shipping costs seemed a little high and I wasn’t sure of the meaning of ”next day” or “second day”, but all is well and he received a little bit of home for his birthday while living so far away from family. Being able to track my order was also nice!

January 21, 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Cindy,

Thank you so much for sharing your experience with us! We’re really glad to hear your son’s birthday cake arrived on the expected day, being able to send a little taste of home across the miles is exactly why we do what we do. Sometimes the cake can still be a bit cold if it’s enjoyed right away, but we hope he loved it once it fully thawed. We appreciate your feedback on shipping and the delivery terms, we’re always working to make things clearer and more helpful.

We’d love to see your celebration photos, so please share and tag us on social media!
Thank you again for choosing us — helping families celebrate together, even from far away, means a great deal to our team.

Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888-987-9474

Rated 1 out of 5 stars

Extremely disappointed!

I ordered a birthday cake for my father-in-law, he was disappointed in the texture and taste of the cake. It was gritty. Also, there was no icing on the top of the cake or on the sides would not recommend this for anybody! Extremely disappointed

January 6, 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Paul, thanks for writing,

We’re truly sorry to hear that the cake for your father‑in‑law didn’t meet your expectations. That’s not the experience we want for our customers, especially for such a meaningful celebration. We’d like to learn more and make this right. Please reach out to us directly at customercare@bakemeawish.com or call 888‑YUR‑WISH (888‑987‑9474) so we can assist you.

If you’re willing, we’d also love to see photos or hear more about the details of your order to help us improve. You can also share your experience or follow us on social media to see how we’re celebrating happy moments nationwide.

Kind regards,
Customer Care
Bake Me A Wish!
T: 888‑YUR‑WISH (888‑987‑9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

The cake was beautiful and tasty!

The cake was wrapped carefully, arrived on time, and was presented beautifully. It was moist and delicious. My Mother in Law loved her German Chocolate Cake for her 60th birthday!!

December 31, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Haley, thanks for writing,

We’re thrilled to hear that your mother-in-law loved her German Chocolate Cake and that it arrived on time and beautifully presented for her special day! Our team takes pride in ensuring every gift is both delicious and memorable, and your kind words mean so much to us. We hope Bake Me A Wish will be part of many more celebrations to come, feel free to share photos with us on social media!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Ease of transaction

Ease of transaction, great selection, good value.

December 30, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Larry,
We appreciate your kind words! It’s wonderful to know that you found the ordering process easy and enjoyed our selection and value. Your feedback inspires us to keep making every step simple and sweet.

Kind regards,
Customer Care
Bake Me A Wish!

Rated 2 out of 5 stars

Purchased the coconut cake as a gift…wiuld not recommend.

Purchased the coconut cake as a gift for a person that loves coconut cake.
Cake was rated. a 7 out of 10, flavor unremarkable, slightly dry.
Cream in the middle of the cake was heaven +10, butter cream frosting on the outside of the cake waa inedible, scraped it off.

December 23, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Debra, thanks for writing,

We’re sorry to hear the coconut cake didn’t meet expectations, though we’re glad you enjoyed the cream filling. Your feedback on flavor and frosting is invaluable, and we’ll share it with our team to improve. Please reach out if you’d like us to assist further. we’d love the chance to make things right.

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Super satisfied!

Very fast delivery! Delicious tres leches cake!

December 22, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Suzanne, thanks for writing,

We’re thrilled you enjoyed the Tres Leches cake and fast delivery! Thank you for choosing Bake Me A Wish! We’d love to see your celebration photos, share and tag us on social media!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 1 out of 5 stars

Holiday order disappointment

I ordered two pies for Christmas Eve dinner dessert. The key lime was horrible and got tossed. The meringue topping was squished flat, the pie was the texture of hummus. Way too much sugar and the pie was very tiny for the price. Never again. We have not been brave enough to try the second one, strawberry rhubarb. It’s very small as well, $60 and $52each plus shipping $45.98. It would have been better to go to the local grocery store. I thought I was ordering something truly very special. Not!

December 23, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Christin, thanks for writing,
We’re truly sorry your pies didn’t meet expectations, that’s not the experience we want for our customers. Please send us a private message with your order details so we can assist with a refund or replacement. Your feedback will help us improve, and we appreciate you sharing it.
Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

Quick delivery and updates

December 22, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Maggi, thanks for writing,

We’re so glad you appreciated the quick delivery and updates! Thank you for choosing Bake Me A Wish! We’d love to see your celebration photos, share and tag us on social media!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 4 out of 5 stars

Delivered upon expected date

Delivered upon expected date. I thought the cakes would be a little bit bigger than what I ordered.

December 24, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello David, thanks for writing,

We’re glad to hear your order arrived on time! We appreciate your feedback about the cake size and will share it with our team as we continually work to improve. Thank you for choosing Bake Me A Wish! We’d love to see your celebration photos, so feel free to tag us on social media.

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 4 out of 5 stars

I paid extra to be delivered in the…

I paid extra to be delivered in the morning and it was delivered in the afternoon. I would like to be compensated for the late delivery. Please advise. Thank you.

December 24, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Lynn, thanks for writing,
We apologize that your order arrived later than expected. We’ve refunded the $10 AM delivery fee since it was delivered after 1 PM. Thank you for letting us know, and we appreciate your understanding!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 4 out of 5 stars

Arrived 3 hours past ETA time, but in good condition

Cake arrived 3 hours past estimated delivery time, but upon opening cooler, it was still at an adequately chilled temperature and in good condition. Hummingbird cake was moist and delicious!

December 16, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Lori, thanks for writing,
We’re glad to hear your cake arrived in good condition and that you enjoyed the Hummingbird cake! Thank you for sharing your experience, we’d love to see your celebration photos, so feel free to tag us on social media!
Kind regards,
Customer Care
Bake Me A Wish!

Rated 1 out of 5 stars

I ordered 2 cakes to 2 different…

I ordered 2 cakes to 2 different addresses. The one at 5240 Woodbury Hills Ave in Parma Ohio was TERRIBLE! Looks like it was dropped and kicked . The photo is unrecognizable. And the whole thing is a Wreck ! I would like a Full Refund please . When the next one gets delivered I will contact you about the condition it’s in .

December 23, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Kenneth, thanks for writing,
We’re so sorry your cake arrived in that condition, that’s unacceptable and not the experience we want for you. We’ve processed a full refund for the damaged item. Please let us know about the second cake once it arrives, and we’ll assist if needed.
Kind regards,
Customer Care
Bake Me A Wish!

Rated 2 out of 5 stars

Not woth it

The cake was was just ok. Not much flavor. Frosting was smashed down. Not worth the price. Would not order again

December 22, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello LMM, thanks for writing,

We’re sorry to hear the cake didn’t meet your expectations. Your feedback is important, and we’ll share it with our team to improve. Please reach out if you’d like us to assist further, we’d love the chance to make things right. Have a wonderful day!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

Prompt service,very good quality!!

Prompt service,very good quality!!! Thank you.

December 22, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Ron, thanks for writing,

We’re thrilled you enjoyed the prompt service and quality! Thank you for choosing Bake Me A Wish! We’d love to see your celebration photos, share and tag us on social media!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

First time order for military delivery

This was my first time ordering and it was easy to track. It was going to a friend deployed and they got it in a timely manner. He shared them with his team and they loved them!

December 21, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Joy, thanks for writing,
We’re honored to hear your gift reached your friend deployed and that he shared it with his team, and that they loved it! Thank you for trusting Bake Me A Wish! to deliver a taste of home and joy in such a meaningful way.
We’d love to see your celebration, so feel free to share a photo and tag us on social media to stay connected!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 1 out of 5 stars

I give 1 star just so I can write this…Cow pattie cake

I give 1 star just so I can write this review. I'm going to every social media platform there is with my complaint. There are several like mine, and they don't seem to care. My $89.00 cake was dumped upside down and looked like mud. They are not supported by BBB. Joe doesn't care.No pictures allowed obviously.

December 19, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Lisa, thanks for writing,

We’re truly sorry to hear about the condition of your cake, that’s absolutely not the experience we want for our customers. Please know that our team does care deeply, and your order is fully covered by our Bake Me A Wish! Guarantee. We’ve already offered you a reshipment and would love the chance to make this right.

Please get back to us as soon as possible so we can resolve this once and for all. You can reach us at customercare@bakemeawish.com or call 888-YUR-WISH (888-987-9474).
Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

Ordered multiple items- FANTASTIC!

Ordered multiple items. The items received were not only BEAUTIFUL but DELICIOUS! (cupcakes) Brownies to arrive today! Your staff was caring and prompt on any of my questions. There is a reason you have such GREAT ratings, actually the best! I will be using BMAW again and again. I'm so happy to have found you. Thank You!

December 16, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello, thanks for writing,

We’re thrilled to hear your multiple items were both beautiful and delicious! It’s wonderful to know our caring team helped make your experience smooth and enjoyable. Thank you for your kind words and for choosing Bake Me A Wish! We can’t wait to serve you again and again.

We’d love to see your celebration, so feel free to share a photo and tag us on social media to stay connected!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 2 out of 5 stars

Very Bad for that money

I ordered a cake for a friend. First of all, they send it from PA, it's not from New York as a company name.. the only good thing was the delivery, it was fast, but the cake was smashed and I don't know what kind of cake people ate from these reviews, but it was anything but delicious.. I wouldn't recommend this site to anyone very bad

December 12, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Nicht, thanks for writing,

We’re truly sorry to hear about the condition and quality of your cake, hat’s absolutely not the experience we want for our customers. Please know that our team cares deeply, and your order is fully covered by our Bake Me A Wish! Guarantee.
Please reach out to us as soon as possible so we can resolve this for you. You can reach us at customercare@bakemeawish.com or call M-F during business hours. 888-YUR-WISH (888-987-9474).

Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

They do what they say they will do

I found plenty of options on their website and it was easy to order what I wanted. I received a confirmation and a shipping notice, and the cake was delivered exactly when it was supposed to be. The finished product was pretty close to the website image. I'm very satisfied with my experience.

December 17, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Linda, thanks for writing,

We’re delighted to hear your experience was smooth from start to finish! It’s wonderful to know the cake arrived right on time and looked just like the image online. Thank you for trusting Bake Me A Wish!—your satisfaction means the world to us.
We’d love to see your celebration—feel free to share a photo and tag us on social media to stay connected!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Got it before Christmas

Got it before Christmas. Haven't tasted it yet. Trying to hold off til Christmas dinner :)

December 16, 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Chris,
We’re so glad your order arrived before Christmas! Holding off until dinner sounds like a delicious challenge. We hope the first bite makes it worth the wait.
When it arrives on the table, we’d love to see a photo, share and tag us on social media!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH
E: customercare@bakemeawish.com

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