The experience of ordering went through the third time. I had placed the first 2 with no feedback from my bank or PayPal. Fortunately, my 95 year old mother was prepared for a week of snow and recei... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am very thankful to have the opportunity to send my son a cake across the country for his birthday! It arrived on the expected day, which was so nice. I am not sure of the taste, my son just said it... See more
Company replied
Everything looked OK except they did not use my 15% discount code that I put on the payment form. However, I received a notice from customer service that they would apply the discount to my credit ca... See more
Company replied
The cake was not a genuine German Chocolate. More of a chocolate cake with coconut/pecan frosting. Not a good value for the price especially not being a true German Chocolate. Ordering an entire 5... See more
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Company details
Information provided by various external sources
For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!
Bake Me A Wish! Gourmet Bakery Gifts
Written by the company
- Gourmet Cakes, Cupcakes, Cookies and Brownies delivered nationwide!
On Time Delivery Guaranteed!
Have your cake and eat it too!
We'll have your cake or gift arrive on the date you select!
Contact info
303 5th Avenue, STE 2001, 10016, New York
- 888-YUR-WISH
- customercare@bakemeawish.com
- www.bakemeawish.com
3.7
Average
9K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the cake was thrown onto my porch…
the cake was thrown onto my porch damaging the frosting and there were no candles that I ordered. It also arrived a day early. I'm not happy.
October 30, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Jere, thanks for writing,
We’re so sorry to hear about the delivery experience and the missing candles. That’s not the level of care we strive for, and we completely understand your disappointment. We appreciate you giving us the chance to make things right with a full refund, and we’ll be reviewing this with our delivery partners to prevent this from happening again.
Thank you for sharing your feedback because it helps us improve and ensure every celebration is as special as intended.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Reply from Bake Me A Wish
Hello Elizabeth, thanks for writing,
We’re so glad to hear your order arrived on time and that you enjoyed the taste! Making the process easy and stress-free is what we strive for, so your feedback means a lot to us.
We’d love to see your celebration, so feel free to share a photo and tag us on social media to stay connected!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
1st time ordering! Amazing!
Great company! Excellent customer service, products and delivery. My 1st time ordering and I sent the coconut cream cake to my daughter for her birthday. Everything was A+
October 18, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Jodi, thanks for writing,
We’re thrilled to hear your first experience with Bake Me A Wish! was an A+! Sending a coconut cream cake for your daughter’s birthday sounds like a delicious choice, and we’re so glad everything met your expectations.
We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Best Cake Delivery Service
I have been ordering this particular cake for my son's birthday for the last 6 or so years and every time, he calls to tell me that it is by far the MOST Delicious Cake he's ever had. Thank you for being so consistently reliable every year!!!!
October 17, 2025
Unprompted review
Reply from Bake Me A Wish
Hello, thanks for writing,
We’re honored to be part of your son’s birthday tradition year after year! It’s incredibly rewarding to hear that he still considers our cake the most delicious he’s ever had. Thank you for your continued trust and kind words, it means the world to us.
We hope to serve you and your family again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Totally smashed cake
Totally smashed cake. No bubble wrap or any sort of protected covering.
October 17, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Weekley, thanks for writing,
We’re truly sorry to hear that your cake arrived damaged and without proper protective packaging. That’s not the experience we want for our customers, and we understand how disappointing it must have been. We’re reviewing this with our fulfillment team to ensure better safeguards are in place moving forward.
Please reach out to us at customercare@bakemeawish.com or 888-YUR-WISH so we can make this right. Our 100% guarantee policy would definitely fix this situation as best as we can!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Reply from Bake Me A Wish
Hello Dorothy, thanks for writing,
We’re so glad to hear your order arrived on time! Thank you for choosing Bake Me A Wish! We’re always happy to help make your celebrations sweet and stress-free.
We look forward to serving you again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Auto correct tragedy that wasn't
I ordered on line and the auto correct changed the address I intended to send the cake to. I didn't find the error until later. I called the customer service # and they were very reassuring and corrected the issue immediately! The cake arrived in the morning of the day promised and the company even sent emails along the way so I knew the exact time it was delivered.
October 3, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Barbara, thanks for writing,
We’re so glad everything worked out and that your cake arrived right on time! Thank you for your kind words. It truly means a lot to hear that our team was able to help quickly and that the updates kept you informed every step of the way.
We’re always here to make gifting easy and joyful!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Delicious and Reliable
Your company is so reliable and my friends and family always rave about the past
October 4, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Snowhawk, thanks for writing,
We’re so happy to hear that your gifts have been both delicious and dependable, what a wonderful compliment! It means the world to us that your friends and family continue to enjoy their treats.
If you ever capture a sweet moment with one of our desserts, we’d love for you to share it and tag us @bakemeawish on social media!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
A bad experience
We ordered a birthday cake for our daughter 2 days before the date and have chosen the delivery between 8am and 12noon - for the birthday lunch. It didn’t arrive and at 3 pm ups is informing the delivery will be done until 9pm - after the birthday party. Cake has been delivered at 6pm.
October 3, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Maria, thanks for writing,
We’re truly sorry to hear that your daughter’s birthday cake didn’t arrive in time for the celebration. We understand how important timely delivery is, and especially for such a meaningful moment. We regret that UPS’s delay impacted your plans.
We’ve shared your feedback with our team and the carrier to help prevent this in the future. If this has not been resolved yet by our team, please call or email us.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Fast and delish
September 29, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Sheryl, thanks for writing,
We’re so glad to hear your cake arrived fast and was absolutely delish, just the way we like it! Thank you for sharing your sweet feedback.
If you snapped a photo of the celebration, we’d love to see it! Tag us @bakemeawish on social media to help spread the joy.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
The cake came on time
The cake came on time, but it didn't include the birthday card or candles I ordered with it.
Edit: the candles and card was inside the cake box. My apologies,Editing my review.
September 26, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Vinu, thanks for writing,
We’re glad to hear your cake arrived on time, but we’re truly sorry that the birthday card and candles you ordered were missing. That’s not the experience we aim to deliver, and we understand how disappointing it can be when special touches are left out.
Please reach out to us at customercare@bakemeawish.com or call 888-YUR-WISH so we can look into this and make it right. We appreciate your feedback and the opportunity to improve.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Not worth the money!!
Didn't realize it was so small, I would of paid for a full-size cake not a mini. Decoration around the edge was detached from the top and smeared the cake. The card was ruined by a defect in printing. Terrible for $100, NOT HAPPY!!
September 25, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Bryon, thanks for writing,
We’re truly sorry to hear that your experience didn’t meet expectations. We understand how disappointing it must have been to receive a cake that felt too small and arrived with smudged decorations and a misprinted card. That’s not the level of quality we strive to deliver, and we regret the frustration this caused.
We’ve issued a full refund for your order, and we hope this helps make things right. Your feedback is important to us, and we’re using it to improve every step of the experience.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
My dad has cancer
My dad has cancer, Bake Me a Wish said it was fraud, and cancelled his cake right before his birthday. I live in Seattle, he is in Michigan. You really see who a company is, in times like these. Way to make his last birthday feel special. It was a German Black Forest Cake (Schwarzwälder Kirschtorte) just like his mom used to bake him as a child. I've seen some stories of poor customer experience in my life, but this one take the topping of the cake. Order # 1131979 😪
September 15, 2025
Unprompted review
Reply from Bake Me A Wish
Hello, thanks for writing,
We’re deeply sorry for the distress caused around your father’s birthday. We understand how meaningful this cake was, especially given the circumstances, and we regret that the initial cancellation added to an already difficult time. While we did reship the order and it arrived on September 23, we know that doesn’t undo the disappointment, and we sincerely apologize.
Please know your feedback has been shared with our team so we can continue improving how we handle sensitive situations. We truly appreciate you giving us the chance to make it right, and we’re sending warm wishes to you and your family.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Communication was fabulous and greatly…
Communication was fabulous and greatly appreciated.
September 18, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Delilah, thanks for writing,
We’re so glad to hear that our communication made a difference, it’s always our goal to keep things smooth and thoughtful from start to finish. Your kind words mean a lot to our team!
If you have a photo of your gift or celebration, we’d love to see it! Feel free to tag us on social or share your moment with us.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
The cake I received did not match the…
The cake I received did not match the picture at all. It looked extremely unpleasant and did not taste good at all. Will never order from here again.
September 17, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Michael, thanks for writing,
We’re truly sorry to hear that your Cookies and Cream Cheesecake didn’t meet expectations. That’s not the experience we aim to deliver, and we understand how disappointing this must have been—especially when gifting or celebrating. We’d love the opportunity to make things right and learn more about what happened. Please reach out to us at customercare@bakemeawish.com or call 888-YUR-WISH so we can assist you directly.
If you have a photo of the cake, feel free to share it with us, we’re always working to improve and appreciate your feedback.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Delicious cake
The cake was very delicious. And fast delivery. The cake was very well packed for shipping
September 16, 2025
Unprompted review
Reply from Bake Me A Wish
Hello SinDee, thanks for writing,
We’re thrilled to hear that you enjoyed the cake and that it arrived quickly and securely! We take great care in both flavor and packaging, so it’s wonderful to know it made a sweet impression.
If you snapped a photo of your celebration, we’d love to see it, feel free to tag us on social media or share your moment with us!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Terrible service!!!
Terrible service!!!! Order 112933444 never was delivered! Five time talked to customer service without success!!!
September 11, 2025
Unprompted review
Reply from Bake Me A Wish
Hello, thanks for writing,
We’re truly sorry for the frustration and inconvenience caused by the delivery issues with your order. We understand how disappointing this experience was, especially after multiple attempts to resolve it. While we did issue a full refund, we know that doesn’t make up for the missed celebration, and we deeply regret the trouble this caused. If you’re ever open to giving us another chance, we’d love the opportunity to make things right. We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Cake was in great condition
Cake was in great condition. Fresh and ready to eat
September 6, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Jim, thanks for writing,
We’re so glad to hear the cake arrived in great condition and was fresh and ready to enjoy! Thank you for choosing Bake Me A Wish! to be part of your celebration. We’d love to see photos if you have any, feel free to tag us on social media and stay connected! Have a great day!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Reply from Bake Me A Wish
Hello Priscilla, thanks for writing,
We’re so happy to hear you enjoyed the cake, it’s wonderful to know it was both lovely and tasty! Thank you for choosing Bake Me A Wish! to be part of your celebration. We’d love to see photos if you have any, feel free to tag us on social media and stay connected!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Apple pie
I sent the apple pie to my son for his birthday. It was sent quickly, he received it in great condition and said it was delicious!!
September 4, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Donna, thanks for writing,
We’re so happy to hear your son enjoyed the apple pie for his birthday! It’s great to know it arrived quickly and in perfect condition—thank you for letting us be part of his special day. If you have any photos to share, we’d love to see them—feel free to tag us on social media. We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
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