The experience of ordering went through the third time. I had placed the first 2 with no feedback from my bank or PayPal. Fortunately, my 95 year old mother was prepared for a week of snow and recei... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I am very thankful to have the opportunity to send my son a cake across the country for his birthday! It arrived on the expected day, which was so nice. I am not sure of the taste, my son just said it... See more
Company replied
Everything looked OK except they did not use my 15% discount code that I put on the payment form. However, I received a notice from customer service that they would apply the discount to my credit ca... See more
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The cake was not a genuine German Chocolate. More of a chocolate cake with coconut/pecan frosting. Not a good value for the price especially not being a true German Chocolate. Ordering an entire 5... See more
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Company details
Information provided by various external sources
For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!
Bake Me A Wish! Gourmet Bakery Gifts
Written by the company
- Gourmet Cakes, Cupcakes, Cookies and Brownies delivered nationwide!
On Time Delivery Guaranteed!
Have your cake and eat it too!
We'll have your cake or gift arrive on the date you select!
Contact info
303 5th Avenue, STE 2001, 10016, New York
- 888-YUR-WISH
- customercare@bakemeawish.com
- www.bakemeawish.com
3.7
Average
9K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy ordering and prompt delivery
Easy ordering and prompt delivery. Can't ask for much more than that. Thank you.
June 27, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Annette, thanks for writing,
We’re so glad the Solid Gold Bakery Tower arrived on time and ordering was easy! It’s wonderful to be part of such a thoughtful gift.
If you have a photo to share, we’d love to see it, tag us on social to stay connected! @BakeMeAWish
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Quick delivery and message to redwood t
Quick delivery and message to redwood t
June 16, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Steve, thanks for writing,
We’re so glad to hear your delivery was quick and that your message made it to Redwood T! Thanks for choosing us to help make the moment special.
Feel free to tag us on social media @BakeMeAWish because we love seeing how our gifts are enjoyed!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Do not schedule a Saturday delivery
I bought my dad a cheesecake for Father's Day and had it scheduled to be delivered the Saturday before. Bake Me A Wish shipped it UPS two day which does not guarantee Saturday delivery. The cake was late and ruined. My dad is 90. He doesn't have a lot of Father's Days left. I gave two stars since the refund process was seamless.
June 13, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Lynda, thanks for writing,
We’re very sorry to hear that your Father’s Day gift didn’t arrive as expected. We understand how meaningful this celebration is, especially for your 90-year-old father. We truly appreciate you choosing us to be part of it.
While most of our deliveries arrive on time, there are rare occasions when UPS experiences delays that are unfortunately out of our control. We’re glad to hear the refund process went smoothly, and we hope you’ll give us another chance to deliver something special in the future.
Please don’t hesitate to reach out if we can assist you further, we’d love the opportunity to make it up to you.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Reliable.The cake was well protected…
Reliable.The cake was well protected maintaining its perfect shape when the box was opened.Highly recommended it for friends and family.
June 21, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Boon Ming, thanks for writing,
We’re so glad to hear the cake arrived in perfect shape and that you found us reliable, that’s exactly what we strive for! Thank you for recommending us to your friends and family.
If you have a photo to share, we’d love to see it! Tag us on social media and stay connected.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
We haven't sampled yet
We haven't sampled yet, but so far experience has been awesome. Easy to order, fast and ON TIME delivery!
June 18, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Tracie, thanks for writing,
We’re so glad to hear your experience has been awesome so far. Easy ordering and on-time delivery are what we aim for! We can’t wait for you to try the cake and hope it’s just as delightful as the rest of the process.
When you do, we’d love to hear what you think or see a photo! Tag us on social media and stay connected.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Melted Cake
Ordered a Fathers Day cake, did not arrive the day requested it arrived a day later. The cake was melted attached to the box it arrived in. Very disappointing I know that UPS will be blamed, the ice pack was also melted....
June 16, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Joyce, thanks for writing,
We’re very sorry again for the condition of your Father’s Day cake. We emailed you on June 17th offering a refund, store credit, or re-shipment, but haven’t heard back. Please let us know your preference so we can make this right.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Never ever accept shipment of this cake to Hawaii
The cake/cookies arrived of but that is all I say about it. It was horrible. My son also included a dozen cookies packet. The same. Both lacked flavor and texture. I was so disappointed that he spent his money purchasing and having it flown to Hawaii to celebrate my birthday. It was a brown sticky glob. Impossible to cut. I had to thrown it out. The ice pack had completely melted and was a warm pack of water. I would not recommend this product for flavor, texture and especially where if was tasteless,,,,and would suggest never accept orders to Hawaii. I did not have the heart to tell him he had wasted his money!
June 13, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Jean, thanks for writing,
We’re truly sorry to hear about your experience. It’s incredibly disappointing to know that your birthday gift arrived in such poor condition, and we completely understand how upsetting that must have been.
Shipping to Hawaii can be challenging due to the extended transit time and warm climate, but your feedback is important and helps us improve. While we can’t take action without the sender’s involvement, we’d be happy to work with them directly to offer a refund or a replacement gift that may travel better.
We hope you’ll consider updating your review if we’re able to make this right. Please don’t hesitate to have your son reach out to us at CustomerCare@BakeMeAWish.com.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Reply from Bake Me A Wish
Hello, thanks for writing,
We’re so glad to hear your order was timely and delicious—that’s exactly what we love to deliver! Thanks for choosing us to be part of your celebration.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
A Unique Gift that was Super Easy to Order!
It was very easy to complete an order online. I had almost immediate follow-up regarding shipping dates. The box arrived today (as expected) and he has already sampled some of the goodies! He gives them 2 Thumbs Up!
June 5, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Teresa, thanks for writing,
We’re so happy to hear the gift was a hit and that ordering was quick and easy! It’s great to know everything arrived on time and got two thumbs up thank you for letting us be part of the celebration.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Not tastey at all. The one I bit into I couldn't even swallow it.
The box was way too big for the order of 12 brownies. They were all mixed up, very unpleasant site. Then after separating the 4 flavors, I bit into it and it was stale and broke into pieces. Then I tried the chocolate truffle walnut and the same old taste.
June 12, 2025
Unprompted review
Reply from Bake Me A Wish
Thank you so much for your review. We sincerely apologize for your disappointment in the quality of your Brownie Blast gift. We stand behind our products 100% and would love to rectify this for you. We have reached out to you via email to rectify this matter for you. We look forward to hearing back from you. Thank you and have a wonderful day.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH
E: customercare@bakemeawish.com
Very pleased
the relationship with the company was excellent. the site is easy to use and I was able to track the order until delivery I liked that I was able to order a cake from Romania to new york which I sent to suitland md! I love globalism. thank you
June 10, 2025
Unprompted review
Reply from Bake Me A Wish
Hi Liliana,
Thank you so much for your wonderful feedback! We're delighted to hear that you had an excellent experience with our site and that you were able to send a cake all the way from Romania to New York, and then on to Suitland, MD, that's truly the magic of global connection, and we're honored to be part of it.
We appreciate your kind words and look forward to helping you send more sweet wishes across the world!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
My cake order was delivered 2 days late…
My cake order was delivered 2 days late and then left on porch where it melted instead of leaving at neighbors
If it was delivered on the selected date someone would of been there
Very very disappointed
A 70$ waste
After Bakemeawish contacted me
I did receive my whole refund quickly
Lori
June 7, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Lori, thanks for writing,
We’re so sorry again for the delay and the condition in which your cake arrived, that’s not the experience we want for our customers, especially for such a special occasion. We’re glad we could resolve it quickly with a full refund, and we truly appreciate you giving us the opportunity to make it right.
If you ever decide to give us another try, we’d love the chance to deliver a better experience. Hope you have a happy day!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
My Dad received the cake but it was…
My Dad received the cake but it was smooshed, however it didn’t hurt the quality of the cheesecake he said it was delicious.
June 6, 2025
Unprompted review
Reply from Bake Me A Wish
Hello Elizabeth, thanks for writing,
We’re so sorry to hear the cake arrived smooshed, we know presentation is part of the joy, especially for a gift. That said, we’re thrilled your dad still found the cheesecake delicious! If you ever have photos to share, we’d love to see them, feel free to tag us on social media. We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Made fresh
Made fresh, showed up on the day they said it would. My brother loved the cookies. He has yet to taste the cake. Thank you the biggest.
June 4, 2025
Unprompted review
Cake was packaged terribly
Cake was packaged terribly! Was upside down & outside of the styrofoam- if the styrofoam had been taped it might not have been so bad … not on ice or anything
I’m very disappointed
May 30, 2025
Unprompted review
Reply from Bake Me A Wish
Hi Kimberly,
Thank you for bringing this to our attention. We're truly sorry to hear that your cake arrived in such poor condition — that’s not the experience we want for any of our customers. Packaging integrity is incredibly important, and your feedback about the styrofoam and lack of insulation is being shared with our fulfillment team for immediate review.
We understand how disappointing this must have been, especially when expecting a special delivery. Please reach out to our Customer Care team at 888-YUR-WISH (888-987-9474) or email us at customercare@bakemeawish.com so we can make this right.
We appreciate your honesty and the opportunity to improve.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com
Wonderful selection and ease of…
Wonderful selection and ease of purchase/delivery!!
May 29, 2025
Unprompted review
Reply from Bake Me A Wish
Hi Melissa,
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our selection and found the purchase and delivery process easy — that’s exactly the experience we strive to provide.
Your support means the world to us, and we look forward to delighting you again in the future. If you ever need assistance or have any questions, our Customer Care team is always here to help.
Warm regards,
Customer Care
Bake Me A Wish!
📞 888-YUR-WISH (888-987-9474)
📧 customercare@bakemeawish.com
Delivered on time and easy purchase…
Delivered on time and easy purchase options.
May 23, 2025
Unprompted review
Reply from Bake Me A Wish
Hi Robert,
Thank you for your thoughtful feedback! We’re so pleased to hear that your order was delivered on time and that you found our purchase options easy to navigate.
Your support means a lot to us, and we look forward to helping you celebrate more special moments in the future. If you ever need assistance, our Customer Care team is always here to help.
Warm regards,
Customer Care
Bake Me A Wish!
📞 888-YUR-WISH (888-987-9474)
📧 customercare@bakemeawish.com
i love everything about bake me a…
i love everything about bake me a wish... except the shipping prices. they're way too high.
May 24, 2025
Unprompted review
Delivery
I recently ordered a cheesecake from BakeMeAWish for my son's birthday in Boston. As a medical professional with a demanding schedule, I aimed to surprise him since I could not attend in person. The service advertised cake deliveries, suggesting they would notify the recipient upon arrival. My son has a buzzer system for package retrieval; however, UPS left the cheesecake in a bustling lobby, buried under other packages, leading to its spoilage over several days. Utilizing such services implies unavailability, making this experience particularly disappointing. The cake arrived warm and spoiled, rendering the effort futile. I do not recommend this company.
May 16, 2025
Unprompted review
Reply from Bake Me A Wish
Hi Doni,
Thank you for sharing your experience. We’re truly sorry the delivery didn’t meet expectations and that your son’s birthday surprise was affected. We understand how important this was and regret the inconvenience caused.
Your feedback is valuable, and we’re working to improve our delivery process. Please feel free to reach out to our Customer Care team, we’d love the chance to make things right.
Kind regards,
Customer Care
Bake Me A Wish!
📞 888-YUR-WISH (888-987-9474)
📧 customercare@bakemeawish.com
Good selection, perfect delivery
They have a good selection of items, and the choice I made was delivered to my friend on the right day! He's very happy and so am I.
May 23, 2025
Unprompted review
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