Bakker.com Reviews 

Order a lot of shrubs for my rock garden. They all came in really bad shape, also took about 20 days to arrive. I plant them. Wait 2 weeks and 1/3 was dead. Contact customer service, they gave me a 50% voucher refund and another 15 euros for my trouble. I bought 3 strawberries, 3 shrubs and a blueberry plant. After about 3 weeks, 2 strawberries arrived dead, one is still standing but will see if will bear any fruit next year. 1 shrub died a few days after planting. The blueberry is nowhere to be seen. I contacted them asking for a refund, I don't want the strawberry this late on summer, doesn't make any sense., it's already 40 days since I paid an placed my order. That say the blueberry will be send shortly and didn't gave me the refund. I don't want the tree anymore, it's too late.

I never received the order and impossible to phone Bakker leur nr semble aussi un scam. Également Willemse est un scam.

Happy end,
Bakker , m a rembourse du total des plantes abimées et mortes .
Beaucoup de bataille , mais entreprise correcte;

Site simple et efficace.

They sent me dead (like dead for 2 weeks) plants. When I wrote email with this info, I wasn't taken seriously for almost 2 months. I've send photos and after 2 weeks they wanted me to send back dead plants. All in the end they re-send me plants but this time it wasn't even whole plants but dead pieces of it. I wanted refund again. I've send photos again and photos of alive plants I bought somewhere else. Then and only the, they sent me my money back. Never again. Person who was preparing pa lage, didn't know even those plants have to be send in moist medium and they were constantly sending in dead what caused them to die faster.

I found everything easy to navigate on the website

Illegal practice.

3 months of requesting a refund for goods not received.

They are not adhering to the T&C's stated on their website, and are failing to comply with EU consumer rights to a refund for goods not received.

Be careful! I ordered a tree and a set of plants. They sent only the tree with an enormous delay and the tree was dried up and in a very poor condition. I asked for a return within the legal 14 days, and they have never answered about the return or the refund. The only very late email I got was to tell me to be patient with the tree, and they pretended that they have sent me the set of plants. I contacted the customer rights agency in Germany, and we are now escalating the issue to both the customer rights agency in France and the one run by the EU.

Oh what a waste of money and time, I ordered few tomatoes and chili peppers plants together with other 2 plants in mid May. A week over the initial delivery date I receive 2 plants home, none of them was the size I bought, much smaller and prickly.
They send me an email that the peppers and tomatoes I bought (available on the website) we’re sold out…June 13th, almost a month later and I haven’t got those sidlings yet, they sent me another email June 8th that half of the tomatoes/peppers won’t arrive at all, that they will refund me, and the other half are in transit since June 8th with no expected delivery date… in a deposit for days with 30 degrees outside….; Also don’t expect much from the packaging to protect your plants, it’s just a box with 2 little holes in it.

The communication with the shop was inexistent, I’m genuinely wondering if a human being answered to me or it was an automated response, given I was addressed in French and Dutch, although I wrote in English, the automated replies didn’t answered any of my questions anyway, whatever the language.
Now it’s mid June, there isn’t time to get other tomatoes/ peppers and have them grow by the end of summer, you would expect a plant shop will know that too.

People don’t waste your money on this company, if it looks to good to be true, it’s because it’s not.

UPDATE: a day after my review my plants arrived, out of six plants only one survived the long delivery time in this heat. I’m so saddened to see these dead plants that I waited for a month, I tried reviving them but all of them are dried out, one pepper the only surviving plant it’s also super small and prickly…

An easy and pleasurable visit to the site. Hopefully I will be as satisfied as previously with my purchases.

The order was not delivered on time. Not the first time. The delivery time is long, and even so the order does not arrive on time.

I ordered at the start of may, got my stuff today.. I am so disappointed... It should have been a birthday present. Half of the plants look dead others I would not even recognised what it should be. I was having super high hope .. and now I am just disappointed.. not normal .. please don't buy anything there it is just not worth it and it looks nothing like the pics. My blueberrys look like they just made it
to my place to loose the last leave .. but the others they didn't loose in the box .. because there are none

ordered a "top hat" dwarf blueberry,
after waiting 3 weeks it arrived a dried out and 95% dead, with snails in the package, hopefully I can revive it,