Baleaf Sports Reviews 546

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, finding them comfortable and well-fitting. Many appreciate the excellent customer service, highlighting the staff's efficiency, politeness, and willingness to resolve issues quickly. People are particularly satisfied with the product's features, such as sweat-wicking capabilities, appropriate lengths, and convenient pockets. However, some customers were dissatisfied with the ordering and return processes. Specific issues mentioned include receiving incorrect items, missing items from orders, and difficulties with sizing, leading to unexpected return fees. Some reviewers also found the return process to be a "nightmare," citing delays in approval and a lack of flexibility regarding exchanges.

What people talk about most

Product

Customers had positive experiences with product quality and variety. Many reviewers praise the excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality, durability, and... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers praise the ease of online ordering,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Return policy

Clients share ambiguous opinions on the return policy. Many reviewers express frustration with the return... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick response & delivery. Exactly the right capri length I’ve been looking for (I’m 5’2). Also, I like how the leg opening is not tight. I sized up to 10 (normally comfortable in 8) for easy mobili... See more

Company replied

Rated 5 out of 5 stars

This is by far the best customer service I have received from any company in long time. After receiving the wrong item in a package labelled correctly (honest mistake), the Baleaf staff was incredibly... See more

Company replied

Rated 5 out of 5 stars

There was a shipping error with my order and the Baleaf team stepped in quickly to fix the problem. I wear their insulated high waist leggings all through the cold winter months for walking and exerc... See more

Company replied

Rated 5 out of 5 stars

Everything about this company is super. I have long yoga pants, capris and their new long shorts. Ordering was easy shipping was quick and accurate. The material varies depending on what you or... See more

Company replied


Company details

  1. Activewear Store

Written by the company

Baleaf is a contemporary activewear brand that caters to those who enjoy dabbling in fitness trends but don't want to keep stockpiling gear for each activity they engage in.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

546 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Relax...workout...travel

Relax...workout...clothes by Baleaf are comfy. Great price. Super quality. True to size.
Comfy for workout or relaxing. I love them for travel. Packs so well. I love the Capri pants and SPF zip up hoodie!

July 23, 2024
Unprompted review
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Reply from Baleaf Sports

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our Baleaf workout and relaxation clothes so comfortable and well-suited for both travel and daily wear.

Rated 1 out of 5 stars

Slow delivery for mediocre products

If I could give a 0, I would. I ordered shorts on June 4th and paid expedited shipping. It’s July 23rd, and I have not received the shorts. They were not marked as an “out of stock” or “back ordered” item and I received no notification that this was the case. I received notification that they had shipped on July 19th and they’ve been sitting one state away from where I live since then. So much for expedited shipping.

July 23, 2024
Unprompted review
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Reply from Baleaf Sports

We are very sorry to hear about your experience and the delay in receiving your order. We understand your frustration, especially after paying for expedited shipping.

We have sent you an email with further details to resolve this issue. Please check your inbox for our response. We appreciate your patience and hope to resolve your concern promptly.

Rated 5 out of 5 stars

Easy Return !!

My experience of returning for refund was a little complicated in the beginning but I received a call from a very nice customer service representative. He was so understanding and helpful and he resolved my problem immediately. I would definitely do business with this company again.

July 23, 2024
Unprompted review
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Reply from Baleaf Sports

Thank you for sharing your experience with us. We're sorry to hear that your return process was initially complicated, but we're delighted that our customer service representative was able to assist you effectively. Your satisfaction is our priority, and we're glad we could resolve your issue promptly.

Rated 5 out of 5 stars

Just received my shorts

Just received my shorts. The quality and price is always high and doesn’t disappoint.

July 23, 2024
Unprompted review
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Reply from Baleaf Sports

Thank you for your wonderful feedback! We're thrilled to hear that you are pleased with the quality and price of your new shorts. Your satisfaction is our top priority, and we are happy to have met your expectations once again.

We look forward to serving you in the future.

Rated 5 out of 5 stars

Surpassed expectation!

These are my new favorite shorts! They are lightweight and they fit my curvy shape perfectly. There is NO GAP at the back waistband!

July 16, 2024
Unprompted review
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Reply from Baleaf Sports

Your satisfaction means a lot to us, and we look forward to providing you with more products that you'll love.

Rated 5 out of 5 stars

Reliable shipping

Reliable shipping, smooth ordering. The pants are very good, I ordered them again after using the first couple for a year.

June 20, 2024
Unprompted review
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Reply from Baleaf Sports

We're especially pleased to know that you are enjoying the pants and that they have served you well for over a year. Your decision to order them again speaks volumes, and we truly appreciate your continued support.

Rated 5 out of 5 stars

Great company and great products. I had to return one item and the customer service assistance was second to none.

Awesome company and products and the return process was the same. Great customer service support.

July 18, 2024
Unprompted review
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Reply from Baleaf Sports

We strive to provide excellent customer service and it's wonderful to know that our support team was able to assist you effectively. Your satisfaction is our top priority, and your feedback means the world to us.

Rated 5 out of 5 stars

I bought a light weight cardigan with…

I bought a light weight cardigan with SPF 50. Price was very reasonable. It's a perfect light layer to slip over a tank top and protect me from the sun.

July 3, 2024
Unprompted review
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Reply from Baleaf Sports

Thank you so much for your review! We're thrilled to hear that you're enjoying the lightweight cardigan with SPF 50. It's wonderful to know that it serves as the perfect layer for sun protection over a tank to

Rated 5 out of 5 stars

best shorts I own

These are the best shorts I own! Well made, nice fabric and a terrific fit. I own all the colors!

July 15, 2024
Unprompted review
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Reply from Baleaf Sports

Thank you so much for your wonderful feedback! We're thrilled to hear that you love the shorts and that they are the best you've owned. It's great to know you appreciate the quality, fabric, and fit, and that you own all the colors!

Rated 5 out of 5 stars

Return was easy

July 14, 2024
Unprompted review
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Reply from Baleaf Sports

If you have any other feedback or need further assistance, please don't hesitate to reach out. We're here to help.

Rated 5 out of 5 stars

Great customer service

Great customer service. I had an issue with a product that had a hole in it and I didn't discover it until I was past the return date by a few days. I reached out to Baleaf customer service and they took care of it and sent me a new pair. Thank you!

July 14, 2024
Unprompted review
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Reply from Baleaf Sports

Thank you so much for your kind words! We are delighted to hear that you had a positive experience with our customer service team. Resolving issues like yours is our priority, and we are pleased that we could assist you promptly despite the return date.

Rated 5 out of 5 stars

Great quality and durable sport…

Great quality and durable sport clothing and swim suits at a fair price. Love their products and excellent customer service.

July 9, 2024
Unprompted review
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Reply from Baleaf Sports

We greatly appreciate your feedback about our products and customer service. It’s wonderful to hear that you find our sport clothing and swimsuits to be of great quality, durable, and fairly priced. Your satisfaction means a lot to us.

Rated 4 out of 5 stars

I placed an order on June 6 2024 which…

I placed an order on June 6 2024 which I paid and still haven’t receive it! The tracking post only says « label created ». I’m starting to worry and wonder if I’ve been had $!

UPDATE: Received my order. The pants are great quality and fits well. :). Thank you!

July 6, 2024
Unprompted review
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Reply from Baleaf Sports

We kindly ask you to check your email, as we have sent detailed information and steps to resolve this issue. Our team is committed to ensuring you receive your order, and we are here to assist you every step of the way.

Rated 5 out of 5 stars

Although my swim shorts seam failed…

Although my swim shorts seam failed within 4 months, the CSR accepted the pictures I had available and sent a new pair.

June 20, 2024
Unprompted review
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Reply from Baleaf Sports

We're thrilled to hear that our customer service team could assist you promptly with the seam issue on your swim shorts. We strive to ensure that every customer has a positive experience with our products, and your satisfaction is our top priority.

Rated 5 out of 5 stars

I received great service from the…

I received great service from the friendly folks at Baleaf. I had an issue with payment and they resolved it quickly and satisfactorily. I recommend this company.

July 4, 2024
Unprompted review
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Reply from Baleaf Sports

We're delighted to hear that you received great service from our team and that we could resolve your payment issue quickly and satisfactorily. Your recommendation means a lot to us and reinforces our commitment to providing excellent customer service.

Rated 5 out of 5 stars

Wonderful product!

I have purchased 4 knee length skorts from Baleaf and they are terrific! I got them for golfing but they are great to wear anywhere! The material is comfortable, the pockets are deep, and the fit is perfect. I am extremely satisfied with this product!

July 4, 2024
Unprompted review
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Reply from Baleaf Sports

It's great to know that you find them comfortable, with deep pockets and a perfect fit. Your satisfaction means a lot to us, and we're delighted that our product has met your expectations.

Rated 5 out of 5 stars

Excellent quality and comfort

I absolutely love the quality and comfort of my shorts and capris. The fabric is high quality that washes up nicely. After I was hooked, I got my 84 year old mother to try them too. She was hooked instantly and had me order her some more.

June 24, 2024
Unprompted review
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Reply from Baleaf Sports

Thank you so much for your enthusiastic feedback! We're thrilled to hear that you and your mother love the quality and comfort of our shorts and capris. It's fantastic to know that our high-quality fabric and easy care have made such a positive impression on both of you.

Rated 5 out of 5 stars

They keep their prices reasonable

They keep their prices reasonable, but still provide high quality.

June 12, 2024
Unprompted review
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Reply from Baleaf Sports

That's great to hear! Baleaf aims to balance affordability with quality. If you have any more thoughts or questions about Baleaf products or anything else, feel free to ask!

Rated 5 out of 5 stars

Great customer service

My ordered package was delayed by Canada Post, but my complaint about this was well heard by attentive and professional Baleaf agents. They made sure I eventually received my order and offered me a generous discount as a gesture of good will. I placed a new order right after that!

June 26, 2024
Unprompted review
Baleaf Sports logo

Reply from Baleaf Sports

Thank you so much for your kind words and for sharing your experience with us. We sincerely apologize for the delay caused by Canada Post, but we are glad to hear that our team was able to assist you effectively and that you eventually received your order.

Rated 5 out of 5 stars

Baleaf Skort’s Inseam is a Game Changer!

I am thrilled to have found Baleaf skorts! I am tall and although I have always loved wearing skorts, I battled with the shorts riding up in every single brand I bought…until I tried Baleaf! The longer inseam shorts are a game changer for me. I have two colors and plan to add another soon. Thank you Baleaf for making a product that works for people who need/like a longer inseam and skirt length!

May 2, 2024
Unprompted review
Baleaf Sports logo

Reply from Baleaf Sports

Thank you so much for your wonderful feedback! We're thrilled to hear that you love our Baleaf skorts and that they've been a game changer for you with their longer inseam. We strive to create products that cater to our customers' needs and preferences, and we're delighted that you've found our skorts to be a perfect fit for your style and comfort.

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