this is a serious bike shop. Everyone there from the mechanic to the front of house guys, just gets it. It was an absolute pleasure to get our bike there. Nothing silly just exactly what we needed.... See more
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Everyone was really helpful and knowledgeable, from first phone call to test drive and then collection. I was unsure about size, setup and how it worked with cycle to work scheme. I initially phoned t... See more
Excellent service from Ed. Quickly sorted out a minor brake leak and swapped brake pads out despite having a stack of bikes to work through on a busy Saturday.
Great bike, not great service. Took a lot of chasing to confirm the bike had arrived and was ready for a test ride. After the test ride I waited whilst the mechanic fitted the mudguards, only to dis... See more
Company details
About Balfe's Bikes - Islington
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
33 Essex Road, Islington, N1 2SA, London, United Kingdom
- 020 45315550
4.7
Excellent
1K reviews
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First rate quality bike service
The quality and expertise of the service team here is first rate. The only frustration is they often have your bike for a week before starting work on it , if you have more than one bike its not a problem but would be frustrating if you only had one bike. That aside the mechanics really do a top notch job on your bike so 100% worth it for me
June 18, 2026
What a brilliant team
What a brilliant team - super helpful from start to finish. Went above and beyond to help me.
June 15, 2026
The staff were super friendly and…
The staff were super friendly and helpful, gave me plenty of great advice for buying my first bike.
I'd happily recommend them to anyone
June 13, 2026
The service was good the staff are…
The service was good the staff are professional and i would like to thank the mechanic guy Bilal for his helpfulness
June 16, 2026
Excellent service helpful staff very…
Excellent service helpful staff very happy with my service at Islington
June 6, 2026
Helpful Staff
The staff were not only very helpful but there sorted my gears problem when other cycle shops failed!
May 28, 2026
I had a flat tyre on my mountain bike
I had a flat tyre on my mountain bike, caused by a damaged inner tube, Balfe’s replaced it quickly and it didn’t cost the earth,
May 23, 2026
friendly staff
friendly staff
clear info on cost
took my bike out over weekend. it really felt smooth and well serviced, thanks guys
May 20, 2026
Overall great experience
Overall great experience. Online shop slightly slower than expected but very helpful and informative. Shop staff were fantastic.
May 15, 2026
Very friendly and approachable staff…
Very friendly and approachable staff and super quick service.
May 15, 2026
The guys at the store in Islington are…
The guys at the store in Islington are great, very informative and helpful, great job thanks guys
May 14, 2026
Great customer service
Great customer service. Popped into Islington branch yesterday as I had a problem with my mud guard. Alexis was very helpful and solved the problem for me. Great customer service - many thanks
May 20, 2026
Unprompted review
Amazing staff
Amazing staff - both on the shop floor and the mechanics. It's obvious that they are enthusiastic about bikes and enjoy their job. I was so well looked after, made to feel comfortable and given great advise and great service. fully recommend!
December 22, 2025
Always like Balfes
Always like Balfes. Service is great and staff know what they are talking about
May 6, 2026
the staff were terrific,especially Adam…
the staff were terrific,especially Adam and Robert.they knew the products and had great advice.Will definitely purchase again from Balfe's.
April 28, 2026
Friendly and knowledgable staff
Friendly and knowledgable staff. Very happy with my bike
April 22, 2026
I brought in my bike with a flat tire
I brought in my bike with a flat tire. The tire had a huge gash in it so they replaced my tire. I paid almost £70 for the new tire and service. My bike was riding really weirdly and I got a flat after 1 day of riding it so I brought it in to a different bike shop closer to home. There I discovered the inner tube was incorrectly placed inside the new tire, causing damage to the inner tube and the tire was fitted onto the bike incorrectly.
April 21, 2026
Always helpful.
Helpful, friendly knowledgeable staff. Nothing is a problem and always strive to help. Thank you!
April 16, 2026
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