Balfe's Bikes - Islington Reviews 

Great service as usual!!! Gold Star ⭐

Easy purchase. They took extra care to reduce seat post so that my daughter could sit comfortably.

Great customer service and super nice and kind staff at the Angel shop.

Highly recommend whether you’re new to cycling or a pro!

I wanted to upgrade my bike and had frequently passed Balfe’s in Essex Road looking somewhat enviously about the bikes on display. I had a discussion with Sam about the different bikes around and the benefits (and drawbacks) of road vs hybrid vs gravel. He was incredibly knowledgeable and helpful (probably helped by his experience as a result of the number of bikes he owns!). I settled on a Specialized Diverge – he was very frank about whether it was worth if for me to go up a model and whether I would see the benefits. He then guided me through what accessories were needed (and what were not) and put together the amazing bike I now have. He even thought of adding ‘truck bars’ which made my cycling profile much more comfortable. When Sam was not around, Billal was super helpful at assisting me – he too is clearly an expert about bikes.

I have to say that the whole team is amazing. Their obvious passion for cycling is very apparent and everyone, from those in the front to those in the back are (as Cher would say - showing my age), simply the best – thank you.

Bilal made my day by genuinely being such a nice guy!! helped me and went out of his way to try and help. Amazing definitely coming back again x

Bilal was very informative and helpful finding what I needed.

They did a good job repairing the bike but communication over timings was very poor. Took a week to get a quote despite staff in shop saying it would take 24hrs. After the quote timings were also difficult.

Balfes Islington are always an absolute pleasure to deal with and go out of their way to be helpful. The best customer service I've received in a long time

The quality and expertise of the service team here is first rate. The only frustration is they often have your bike for a week before starting work on it , if you have more than one bike its not a problem but would be frustrating if you only had one bike. That aside the mechanics really do a top notch job on your bike so 100% worth it for me

What a brilliant team - super helpful from start to finish. Went above and beyond to help me.

The staff were super friendly and helpful, gave me plenty of great advice for buying my first bike.

I'd happily recommend them to anyone

excellent service, very friendly and informative

The service was good the staff are professional and i would like to thank the mechanic guy Bilal for his helpfulness

Excellent service helpful staff very happy with my service at Islington

The staff were not only very helpful but there sorted my gears problem when other cycle shops failed!

I had a flat tyre on my mountain bike, caused by a damaged inner tube, Balfe’s replaced it quickly and it didn’t cost the earth,

friendly staff
clear info on cost
took my bike out over weekend. it really felt smooth and well serviced, thanks guys

Overall great experience. Online shop slightly slower than expected but very helpful and informative. Shop staff were fantastic.

Very friendly and approachable staff and super quick service.