I have had my bike serviced at Balfes at Waterloo for a number of years and they are always professional, helpful, courteous and knowledgeable. This was the first time I used the Notting Hill branc... See more
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Made purchase online but visited store in Nottinghill and had a wonderful service. The store only had the product in black but I got the right fit after getting feet measured, tried 2 pairs of shoes,... See more
I got a puncture on a very hot day during a bike ride across London and Balfe’s sorted it while I waited for £23 including a replacement inner tube and new wheel tape. Brilliant service. Thank you... See more
Reports that my father paid to have written by a creative artistic publicist (both masons)were ignored and I was given enough respect to be provided the best service that Evans can.. I am gratef... See more
Company details
About Balfe's Bikes - Notting Hill
Written by the company
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Written by the company
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Contact info
106 Westbourne Grove, Notting Hill, W2 5RU, London, United Kingdom
- 020 4506 3856
4.7
Excellent
964 reviews
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Very knowlegeable and helpful staff
Very knowlegeable and helpful staff. Good selection of bikes and accessories. Highly recommended.
September 5, 2025
Reply from Balfe's Bikes - Notting Hill
We appreciate your recommendation and are so glad you found our Notting Hill staff helpful and knowledgeable. It's great to hear you were happy with our selection. Kind regards, Balfes Bikes
Thanks to all came in contact with at the store
I had a puncture which I wanted to be repaired urgently Everything i need is taken care of they go above and beyond what's required. Super friendly down to earth approachable. The mechanic i can't remember his name took special of my bike and was ready to collect in no time.
August 30, 2025
Reply from Balfe's Bikes - Notting Hill
We're happy to hear that we could assist you with your urgent repair. We appreciate your kind words regarding our Notting Hill team's friendly and approachable service. We're glad the mechanic took great care of your bike and had it ready quickly. Thank you for your positive feedback! Kind regards, Balfes Bikes
Great shop for bike repairs
Great shop for bike repairs. They replaced my inner tube and tyre on the spot despite being busy. Many thanks to @Nathan for this. More generally, expert staff who really take pride in their work. This has been my go to bike shop since it opened a number of years ago.
August 28, 2025
Unprompted review
Reply from Balfe's Bikes - Notting Hill
We're happy to hear about your positive experience with our bike repairs and appreciate your continued patronage. It's great to know our staff's expertise and dedication met your needs promptly. Thank you! Kind regards, Balfes Bikes
The guys in Balfe’s in Notting Hill are…
The guys in Balfe’s in Notting Hill are great, they always look out for their customers, provide caring service and highlight good offers. Despite being part of a big chain catering to the whole of the cycling market, they go the extra mile to deliver a service you would expect from a boutique high end road and race bike shop. When you add that to the fact that you get the choice and prices of a big chain, my experience at Balfe’s in Notting Hill is really great overall and I am very grateful to all the staff who have helped me there.
August 17, 2025
Reply from Balfe's Bikes - Notting Hill
We're happy to hear that you had a great overall experience in our Notting Hill store. We appreciate your recognition of our team's caring service and attention to offers. It's great to know our staff's dedication is valued. Thank you for your positive feedback! Kind regards, Balfes Bikes
Balfe's maintenance survey review August 2025.
I found Tony and Andy and the servicing team to be thorough and genuinely interested in improving the performance quality of my Specialized Road Bike
August 12, 2025
Reply from Balfe's Bikes - Notting Hill
We're happy to hear that the team was thorough and genuinely interested in improving your bike's performance. Thank you for your positive feedback! Kind regards, Balfes Bikes
Reply from Balfe's Bikes - Notting Hill
We appreciate your kind words! We are so glad you had a positive experience with our quick and great service. Kind regards, Balfes Bikes
Bike Service
Balfe’s Bikes did an excellent service on my bike, everything works well and they recommend high quality replacement parts.
August 6, 2025
Reply from Balfe's Bikes - Notting Hill
We're glad to hear that you were happy with the service and the high-quality replacement parts we recommended for your bike. Thank you for your positive feedback! Kind regards, Balfes Bikes
Life savers
Life savers!
Recently bought an entry level bike at Balfe's Notting Hill (huge thanks to Oliver and Adam for helping sort that, helping me find my bike, get all of the accessories and apply for the C2W voucher), and then crashed and got it repaired. Tony and Doug were also lifesavers, giving me advice, helping get the repairs sorted and talk to the insurance. All of the staff have been super helpful and knowledgeable, and I feel confident to get back on the bike and that I can get the support if I run into any issues. Huge thanks to the Balfe's Notting Hill Team :)) (from the pink cube bike girl lol)
July 30, 2025
Reply from Balfe's Bikes - Notting Hill
We're so happy to hear that our team was able to provide exceptional support during your bike purchase and repair! It's great to know that you feel confident getting back on your bike, and we appreciate your kind words. Kind regards, Balfes Bikes
Service was good put the price of the…
Service was good put the price of the tyre was significantly higher than what was being charged elsewhere I found after doing an internet search.
July 23, 2025
Reply from Balfe's Bikes - Notting Hill
We're glad the service was good. We appreciate your feedback regarding the tire price and we are constantly reviewing our pricing to ensure competitiveness. Thanks for your time. Kind regards, Balfes Bikes
Great customer service
Great customer service, tailoring for your needs and listening, dedicating the time to each customer. Great prices too.
July 27, 2025
Reply from Balfe's Bikes - Notting Hill
We appreciate you sharing your positive experience. It's great to hear that you received customer service tailored to your needs and that you were happy with our prices. Kind regards, Balfes Bikes
First visit was a bit confusing and led…
First visit was a bit confusing and led me to have a couple of visits to the shop with no result
By the third time I finally got all the components that I needed and was smooth sailing
July 22, 2025
Reply from Balfe's Bikes - Notting Hill
We appreciate your feedback and are sorry your initial visit was confusing. We're glad everything worked out in the end and that you got what you needed. Kind regards, Balfes Bikes
Reply from Balfe's Bikes - Notting Hill
Thank you so much for your kind words! We're really glad to hear you had an excellent experience — it means a lot to the team. If there's ever anything else we can help with, don't hesitate to reach out. Thanks again for taking the time to leave a review! Kind regards, Balfes Bikes
Reply from Balfe's Bikes - Notting Hill
We are happy to hear that you found our team to be knowledgeable and attentive. Thank you for your positive feedback! Kind regards, Balfes Bikes
Thank you for a big job well done.
Friendly staff made a thorough assessment - identifying a problem I didn’t know I had .. which had it not been attended to - could have been extremely inconvenient ( a total breakdown miles from home ) or, worse, could have resulted in an accident / me falling off .. which at my age is to be avoided !
Thank you to all who helped .. it took a while, parts needed to be ordered etc. .. but when I eventually got my bike back - it had been cleaned and repaired - and looked - and worked - like new !
July 16, 2025
Reply from Balfe's Bikes - Notting Hill
We're happy to hear that our staff identified a potential problem and prevented a breakdown. We appreciate your patience while we ordered parts and completed the repair. We're glad your bike looks and works like new! Thank you for your feedback. Kind regards, Balfes Bikes
Perfect experience!!!
Perfect experience of buying my new bike. All the employees very nice, polite and helpful. They spend time explaining me everything in detail about the bike, test drive and the purchase. Very nice people and fast service!
I would definitely recommend it.
July 6, 2025
Reply from Balfe's Bikes - Notting Hill
We're happy you had a great experience buying your new bike. It's great to hear that our team was nice, polite, and helpful, providing detailed explanations and a fast service. We appreciate your recommendation! Kind regards, Balfes Bikes
Reply from Balfe's Bikes - Notting Hill
Hi Arne,
Thank you for your feedback.
We're sorry to hear about the delay in notifying you about the missing parts. That's not the level of service we aim to provide, and we truly appreciate you pointing it out. We're working on improving our communication so this doesn’t happen again.
We hope to have the opportunity to serve you better next time.
Kind Regards,
Adam
Store Manager
Dropped in for some help
Dropped in to get help removing the left crank on my bike as it requires a specialist tool. They did it immediately without charging. They are always helpful in Balfe's!
July 15, 2025
Unprompted review
Reply from Balfe's Bikes - Notting Hill
We're happy to hear that we could assist you with your bike crank removal so quickly! We appreciate your positive feedback and are glad you found our team helpful. Kind regards, Balfes Bikes
Reply from Balfe's Bikes - Notting Hill
We appreciate your kind words about our team; we are so glad you found them knowledgeable. Thanks! Kind regards, Balfes Bikes
Reply from Balfe's Bikes - Notting Hill
We are happy to hear that you found our team friendly, honest, and fair. Thank you for your positive feedback; we appreciate it! Kind regards, Balfes Bikes
Reply from Balfe's Bikes - Notting Hill
We are happy to hear that you had a fast, friendly, and efficient experience. Thank you for your positive feedback and for taking the time! Kind regards, Balfes Bikes
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