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Balkanfresh Reviews 

170
•
TrustScore 5 out of 5

4.8

Online Food Ordering Service
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Rated 5 out of 5 stars

I was thrilled to find my favorite Balkan foods online. Luckily I live in MA so I fall within their shopping radius for burek and other frozen items. We are now stocked up on Burek, rolls and cheese.... See more

Rated 5 out of 5 stars

I reside in CT and don’t get to NY as often, ordering from Balkan Fresh is so convenient for me. The turnaround is fast and the products satisfying. I’m thrilled to have the option to shop online and... See more

Rated 5 out of 5 stars

I love Dim’s Ljutenica and bought it by chance at an Indian grocery store. I bought every jar in stock and when they ran out, had nowhere to get it. After looking online and finding it at Balkanfresh,... See more

Rated 5 out of 5 stars

Today on Sunday I wanted to place an order for last minute guests. I was close to checking out but noticed they don’t do same day delivery Sunday’s. Aj from Balkanfresh contacted me and said they woul... See more

Company details

  1. Online Food Ordering Service
  2. also in
  3. Food Products Supplier

Written by the company

Have you ever decided to run a small errand at your local market, only to end up wasting countless hours of the day? You’re not the only one. As we shopped throughout our local European market, we too realized how inefficient the old system was. What if you could simplify the complex shopping experience and enjoy fresh food delivered straight to your door instead? That radical idea inspired our mission to completely disrupt the way people shopped for European food. From there, BalkanFresh was born. This innovative service aims to streamline your shopping experience into two easy steps: just simply order the foods you need online, and then have them delivered straight to your front door by our friendly staff. In New York City, you can expect your order to arrive on the same day if placed before 3pm. Orders over $75 can even enjoy free shipping on us! Regardless of the foods you order, we’ll always pick the freshest products with love, and ensure the greatest care in hand-delivering them. At the end of the day, all of us here at BalkanFresh are looking to exceed your greatest expectations. From the time you place an order to the moment it’s delivered, you can always get in touch with one of our members via phone, chat, or email at any time. Our customers are always our #1 priority and without you, there wouldn't be us! Thank you so much for taking the time to learn more about our mission. Your business means the world to us, and we can’t wait to serve you sometime soon! If you have any questions or feedback about our service, we would love to hear from you. Just simply drop us a line at (718) 710-0516 or email us at info@balkanfresh.com. Let’s transform Europe’s food markets together, one delivery at a time! With love, BalkanFresh Family

Contact info

4.8

Excellent

TrustScore 5 out of 5

170 reviews

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4.8

All reviews

(170)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Perfect!

Everything came as ordered, safely and well packaged.

October 19, 2020
Unprompted review
Rated 5 out of 5 stars

Customer experience like no other!!

I want to share that my great experience started when I went on the website. I could not find an item, so I IM’ed them and they responded right away. Once I placed the order I received an email. One thing I really liked is the transparency that I was kept informed once the order was placed. If you are looking for a great experience don’t believe me but try it for yourself.

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome

This place is great. Love the same day delivery. Will continue to order couple times a month.

August 23, 2020
Unprompted review
Rated 4 out of 5 stars

Thank you Balkan Fresh for sending…

Thank you Balkan Fresh for sending this. I realize that it's not your norm to send this particular product halfway across the country. When I've received this from other sources they've taped up the top to prevent leaking during shipping. Without it taped up there was a little leaking, but I believe the peppers are still fine.

July 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great Product and Great Customer Service!

I love Dim’s Ljutenica and bought it by chance at an Indian grocery store. I bought every jar in stock and when they ran out, had nowhere to get it. After looking online and finding it at Balkanfresh, I was happy to see that it was reasonably priced and reasonable to ship. I was even happier when they delivered it quickly. A wonderful experience- I will order from Balkanfresh again!

July 1, 2020
Unprompted review
Rated 5 out of 5 stars

I just want to say I’m very thankful I...

I just want to say I’m very thankful I ordered BalkanFresh. Their 5star service is what makes the experience with them shopping that much better. They were very efficient when delivering my order, which was the same day I ordered it, and right to my door step. I will always order from them - makes my life that much easier!

June 7, 2020
Unprompted review
Rated 5 out of 5 stars

So glad I found Balkanfresh

So glad I found Balkanfresh, they provide excellent service, great products and prompt delivery.
My family craves and enjoys immensely: spinach and feta home made pie, pepper spread (ajvar), Albanian feta cheese from Gjirokastra and other European traditional gourmet foods.
We look forward to becoming your loyal customers.

June 3, 2020
Unprompted review
Rated 5 out of 5 stars

highly recommend!

Have ordered several times now and highly recommend! Delivery is quick and customer service/response time to questions is great! I ran out of time to run to a local ethnic store the other night for some goodies for the upcoming holiday and was able to find everything on balkanfresh that night. Everything was delivered to my doorstep the next evening. Can’t beat that.

May 21, 2020
Unprompted review

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