Balkanfresh Reviews 

170
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was thrilled to find my favorite Balkan foods online. Luckily I live in MA so I fall within their shopping radius for burek and other frozen items. We are now stocked up on Burek, rolls and cheese.... See more

Rated 5 out of 5 stars

I reside in CT and don’t get to NY as often, ordering from Balkan Fresh is so convenient for me. The turnaround is fast and the products satisfying. I’m thrilled to have the option to shop online and... See more

Rated 5 out of 5 stars

I love Dim’s Ljutenica and bought it by chance at an Indian grocery store. I bought every jar in stock and when they ran out, had nowhere to get it. After looking online and finding it at Balkanfresh,... See more

Rated 5 out of 5 stars

Today on Sunday I wanted to place an order for last minute guests. I was close to checking out but noticed they don’t do same day delivery Sunday’s. Aj from Balkanfresh contacted me and said they woul... See more

Company details

  1. Online Food Ordering Service
  2. also in
  3. Food Products Supplier

Written by the company

Have you ever decided to run a small errand at your local market, only to end up wasting countless hours of the day? You’re not the only one. As we shopped throughout our local European market, we too realized how inefficient the old system was. What if you could simplify the complex shopping experience and enjoy fresh food delivered straight to your door instead? That radical idea inspired our mission to completely disrupt the way people shopped for European food. From there, BalkanFresh was born. This innovative service aims to streamline your shopping experience into two easy steps: just simply order the foods you need online, and then have them delivered straight to your front door by our friendly staff. In New York City, you can expect your order to arrive on the same day if placed before 3pm. Orders over $75 can even enjoy free shipping on us! Regardless of the foods you order, we’ll always pick the freshest products with love, and ensure the greatest care in hand-delivering them. At the end of the day, all of us here at BalkanFresh are looking to exceed your greatest expectations. From the time you place an order to the moment it’s delivered, you can always get in touch with one of our members via phone, chat, or email at any time. Our customers are always our #1 priority and without you, there wouldn't be us! Thank you so much for taking the time to learn more about our mission. Your business means the world to us, and we can’t wait to serve you sometime soon! If you have any questions or feedback about our service, we would love to hear from you. Just simply drop us a line at (718) 710-0516 or email us at info@balkanfresh.com. Let’s transform Europe’s food markets together, one delivery at a time! With love, BalkanFresh Family


Contact info

4.8

Excellent

TrustScore 5 out of 5

170 reviews

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4.8

All reviews

(170)

1 review in the last 12 months

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Rated 5 out of 5 stars

I reside in CT and don’t get to NY as…

I reside in CT and don’t get to NY as often, ordering from Balkan Fresh is so convenient for me. The turnaround is fast and the products satisfying. I’m thrilled to have the option to shop online and receive the merchandise packed perfectly. I definitely would recommend them to anyone seeking traditional items from back home. I also love the fact that they offer Halal items!!

March 6, 2020
Unprompted review
Rated 5 out of 5 stars

Satisfy your cravings for traditional food :)

Quick delivery and the cevaps came in with frozen packs so that was great.
Also I called prior to placing the order a nd the customer service was excellent. The owner I believe called me back and answered all my questions.

March 6, 2020
Unprompted review
Rated 5 out of 5 stars

Loyal Customer

I’ve ordered from them several times and never disappointed! I just wish they had same day delivery for New Jersey as well :)

March 4, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service and experience!

Shopping at Balkanfresh.com was such a great experience, their website was easy to navigate, the easiest part was to checkout. The delivery was so quick, I believe I placed the order around 4pm and I received it at 7pm. I would always recommend shopping with Balkanfresh.com, they are so friendly and they reply back to your questions very quick.

January 9, 2020
Unprompted review
Rated 5 out of 5 stars

Today on Sunday I wanted to place an…

Today on Sunday I wanted to place an order for last minute guests. I was close to checking out but noticed they don’t do same day delivery Sunday’s. Aj from Balkanfresh contacted me and said they would make an exception and deliver it the same day! I spoke to him at 3pm the delivery arrived at 6pm as promised. All the items were fresh, clean and neatly delivered. It was like an Amazon prime package lol. Definitely recommend this team. Super efficient and how convenient not running to the Balkan stores running into everyone and their mama! Lol Jk

January 6, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Very satisfied. Prices are reasonable, and usually you get the order within 24-48 hours.
Keep doing great job.

December 11, 2019
Unprompted review
Rated 1 out of 5 stars

I ordered “Fresh Fig Premium Jam 900g

I ordered “Fresh Fig Premium Jam 900g, what’s on Balkan Fresh website $8.99 (3 days earlier I email them and wanted to confirm that they have same jam in stock, they confirm by email that they do have it) 5 days later I received 4 jars of WRONG jam and to make it worse 2 glass jars was broken.
Classic BAITH and SWITCH.
It’s not about money( there’s chipper same jam they shipped to me in a few stores, Malincho $4.95, Fast Pak store $6.99)
Bad and dishonest.
Fikret Dedovic

October 6, 2019
Unprompted review
Balkanfresh logo

Reply from Balkanfresh

Thank you for bringing this to our attention. After further review we noticed that you were in contact with our customer support. We offered you a refund for the items that were damaged by UPS. At this time we apologize for the inconvenience this may have caused you. Thank you and have a great day.

Rated 5 out of 5 stars

This is my second time ordering but…

This is my second time ordering but first review. I prefer delivery be done by their staff but I recognize that it isn’t always a possibility. My items were shipped but something went wrong. Without getting into too much detail - the Balkan staff handled it with the best professionalism and respect. That alone made me a customer for good. They fixed it and were patient and kind. Will deff be ordering again in the future.

May 22, 2019
Unprompted review
Rated 5 out of 5 stars

Home sweet home

It came really quick and the products were amazing. Thank you Balkanfresh :) you reminded me of home

January 19, 2019
Unprompted review

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