Really easy to navigate website; clear transparent pricing and add on options (i.e. accommodation upgrades, flight changes etc) very simple booking process with clear steps. Good value for money. Wa... See more
Company replied
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My first visit to Bulgaria, and the ski resort of Pamporovo, could not have gone very much better at all. Brilliant staff at the airports, and Margarita, our rep, handled everything the week thre... See more
Company replied
Faultless from start to finish. Amazing to find they charter Jet2 as this is our go to summer holiday provider and from East Midlands. Transfer was a bit slow on the way out but that is expected... See more
Company replied
great website, good booking flow, clear information at each step exactly what you need to know, good photos and links to reviews. Good follow-up emails after booking made to give reassurance that holi... See more
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Company details
Written by the company
Balkan Holidays is an independent specialist Tour Operator with 59 years of experience in planning and arranging memorable holidays so you can be sure you are in safe and competent hands. We offer great value for money holidays to Bulgaria, Croatia, Slovenia, Montenegro, Northern Cyprus and Malta. We also operate low cost flights to Bulgaria. Book online and save with the Specialist tour operator.
Contact info
Sofia House, 19 Conduit Street, W1S 2BH, London, United Kingdom
- 020 7543 5555
- res@balkanholidays.co.uk
- www.balkanholidays.co.uk
4.6
Excellent
3K reviews
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Booked with Balkan 4 years now great…
Booked with Balkan 4 years now great prices, fab hotel and a priority slip pass priceless. Would definitely recommend. 😀
March 12, 2025
Reply from Balkan Holidays
Hi Jude,
Thank you for the loyal custom to Balkan Holidays and we look forward to welcoming you again.
Regards,
Balkan Holidays
Amazing experience every thing went as…
Amazing experience every thing went as planed just really wouldn’t advise ski school as there were to many people in the group
March 12, 2025
Reply from Balkan Holidays
Hi Paul,
Thank you for the kind feedback and we look forward to welcoming you again.
Regards,
Balkan Holidays
Great solo skiing week in Borovets
Great solo skiing week in Borovets. Simple booking online. Warm and efficient reception once at Sophia Airport with clear instruction for onward journey. Hotel Iglika excellent: modern decor, spotlessly clean, plentiful good food, lovely indoor pool and extensive spa. Resort reps always working hard to make sure guests have a memorable holiday.
March 8, 2025
Unprompted review
Reply from Balkan Holidays
Hi Norman,
Thank you for the kind feedback and for taking the time to share. Looking forward to welcoming you again.
Regards,
Balkan Holidays
Very straight forward
March 19, 2025
Reply from Balkan Holidays
Hi Janis,
Thank you for choosing Balkan Holidays and we look forward to welcoming you.
Regards,
Balkan Holidays
Great holiday
Great holiday, however chaos at airport to return home
everyone delayed at check in. We only just got through to catch flight home
March 12, 2025
Reply from Balkan Holidays
Hi Philip,
Thank you for taking the time to leave your feedback which we will pass to the airport agent. We do hope to have the opportunity to welcome you again.
Regards,
Balkan Holidays
Very polite and efficient,did my…
Very polite and efficient,did my booking on the phone,it was a very pleasant experience, everything explained to the highest,your customer service is nxt to none
Thank you
March 18, 2025
Reply from Balkan Holidays
Hi Sharon,
Thank you for the kind feedback and for choosing Balkan Holidays. We wish you a fantastic holiday.
Regards,
Balkan Holidays
Have always flown to Bulgaria using…
Have always flown to Bulgaria using Balkan Holidays, best value and service of all the operators.
March 11, 2025
Reply from Balkan Holidays
Hi Stephen,
Thank you for your loyal custom to Balkan Holidays and we look forward to welcoming you again.
Regards,
Balkan Holidays
so very easy to book online.
so very easy to book online.
print your booking forms and your ready to go.
March 18, 2025
Reply from Balkan Holidays
Hi Trevor,
Thank you for the kind feedback and we look forward to welcoming you.
Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi William,
Thank you for the kind feedback and we wish you a fantastic holiday.
Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi Lynette,
Thank you for choosing Balkan Holidays and we wish you a great holiday.
Regards,
Balkan Holidays
Very helpful even when I messed up they…
Very helpful even when I messed up they sorted everything out for me
March 15, 2025
Reply from Balkan Holidays
Hi Bob,
Thank you for the kind feedback and we look forward to welcoming you again.
Regards,
Balkan Holidays
Great service
Never have had a problem with Balkan Holidays, been booking with them for 28 years
March 15, 2025
Reply from Balkan Holidays
Hi William,
Thank you for your loyal custom and we look forward to welcoming you again.
Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi Mary Anne,
Thank you for choosing Balkan Holidays and we wish you a great holiday.
Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi Chris,
Thank you for your feedback and we wish you a great holiday.
Regards,
Balkan Holidays
The booking was quick and easy!
The booking was quick and easy!
Although I had to stop the process a few times for personal reasons, I wasn’t logged out and I managed to complete the booking!
March 14, 2025
Reply from Balkan Holidays
Hi Yordan,
Thank you for your kind feedback and for travelling with Balkan Holidays.
Regards,
Balkan Holidays
Fab overall holiday package
This is the 2nd time I’ve booked through Balkan Holidays and would use them again. The whole package including flying from my local airport and the VIP pass are added bonuses. I stayed in the Casa Karina this time which was in an ideal location for the gondola and Morris Bar- my favourite sports bar, as well as the new and old town.
March 12, 2025
Reply from Balkan Holidays
Hi Heather,
Thank you for your loyal custom and we look forward to welcoming you again.
Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi Paul,
Thank you for the kind feedback and we hope to welcome you again.
Regards,
Balkan Holidays
Smooth sailing (snowboarding)
Smooth sailing (snowboarding)
Everything was made easy. Flights, transfers were all easy and smooth. The hotel was pristine and the rooms were cleaned daily if you wanted. Buffet breakfast had plenty to choose from and dinner was the same. All the staff were helpful and friendly. There was a Balkan rep in the foyer every evening if needed. It's second time using Balkan Holiday's and both trips have been very good, would recommend.
March 12, 2025
Reply from Balkan Holidays
Hi there,
Thank you for the kind feedback and your loyal custom, we do hope to welcome you again.
Regards,
Balkan Holidays
Brilliant x
March 13, 2025
Reply from Balkan Holidays
Hi Sharon,
Thank you for your kind feedback and we look forward to welcoming you again.
Regards,
Balkan Holidays
From booking the holiday
From booking the holiday, going through the airport to the transfer, the hotel itself and the ski hire / lift pass all organised excellent and easy, will definately be booking for next year
March 12, 2025
Reply from Balkan Holidays
Hi Richard,
We are so happy to read that the holiday went smooth for you and look forward to welcoming you again.
Regards,
Balkan Holidays
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