Really easy to navigate website; clear transparent pricing and add on options (i.e. accommodation upgrades, flight changes etc) very simple booking process with clear steps. Good value for money. Wa... See more
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My first visit to Bulgaria, and the ski resort of Pamporovo, could not have gone very much better at all. Brilliant staff at the airports, and Margarita, our rep, handled everything the week thre... See more
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Faultless from start to finish. Amazing to find they charter Jet2 as this is our go to summer holiday provider and from East Midlands. Transfer was a bit slow on the way out but that is expected... See more
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great website, good booking flow, clear information at each step exactly what you need to know, good photos and links to reviews. Good follow-up emails after booking made to give reassurance that holi... See more
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Company details
Written by the company
Balkan Holidays is an independent specialist Tour Operator with 59 years of experience in planning and arranging memorable holidays so you can be sure you are in safe and competent hands. We offer great value for money holidays to Bulgaria, Croatia, Slovenia, Montenegro, Northern Cyprus and Malta. We also operate low cost flights to Bulgaria. Book online and save with the Specialist tour operator.
Contact info
Sofia House, 19 Conduit Street, W1S 2BH, London, United Kingdom
- 020 7543 5555
- res@balkanholidays.co.uk
- www.balkanholidays.co.uk
4.6
Excellent
3K reviews
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Reply from Balkan Holidays
Hi Andrew,
Thank you for choosing Balkan Holidays and we look forward to welcoming you.
Regards,
Balkan Holidays
Had a brilliant trip Bansko Ski
Had a brilliant trip. Steve, the resort rep, was super helpful and made sure to give enough information without being intrusive.
Parlkands hotel was fine. Clean, close to gondola, had spar facilities.bbf9od was fairly basic. I found it all really tasty if Luke warm.
Ski hire was great. Ski school was enjoyable but be super clear with the instructor sorting you intongrpups about you ability level gettingbplaced in tue wrong group could be a bit of a negative.
I did the sofia tour on my last day.and glad that i did but probably wouldn't don't again. A little more free time in Sofia before heading to the airport would have been good.
March 15, 2025
Reply from Balkan Holidays
Hi Mr Williams,
Thank you for the wonderful feedback and we do hope to have the chance to welcome you in Bansko again.
Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi there,
Thank you for the kind feedback we are delighted you enjoyed your time on holiday with us.
Kind Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi Yordan,
Thank you for the kind feedback and we hope to welcome you again.
Regards,
Darren
Quick and efficent
March 25, 2025
Reply from Balkan Holidays
Hi there,
Thank you for the feedback and for choosing Balkan Holidays, we wish you a great holiday.
Regards,
Balkan Holidays
Very easy to complete!
March 24, 2025
Reply from Balkan Holidays
Hi Malcolm,
Thank you for choosing Balkan Holidays and we wish you a great holiday.
Regards,
Balkan Holidays
Booked with ease and for a great deal…
Booked with ease and for a great deal too. Happy times ahead
March 24, 2025
Reply from Balkan Holidays
Hi Cathy,
Many thanks for choosing Balkan Holidays and we look forward to welcoming you.
Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi Kenneth,
Thank you for the kind feedback, we really appreciate it.
Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi Sharon,
Thank you for taking the time to leave your feedback.
Kind Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi Diane,
Thank you for the kind feedback and we look forward to welcoming you again.
Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi Rhian,
Thank you for your loyal custom to Balkan Holidays and we look forward to welcoming you again.
Regards,
Balkan Holidays
Easy to complete booking
Easy to complete booking, second time booking with balkan Holidays and our last holiday was brilliant and am sure this one will be just as amazing, good price very friendly reps at resort, which will help with some amazing day trips.
March 16, 2025
Reply from Balkan Holidays
Hi Anthony,
Thank you for the kind feedback and your loyal custom to Balkan Holidays. We look forward to arranging your next trip.
Regards,
Balkan Holidays
Straightforward and simple to use
Straightforward and simple to use. Have used Balkan many times.
March 23, 2025
Reply from Balkan Holidays
Hi Janey,
Thank you for the loyal custom to Balkan Holidays and we look forward to welcoming you again.
Regards,
Balkan Holidays
In the past we have booked with Balkan…
In the past we have booked with Balkan and never had any trouble with the bookings. This time, it was so easy and didn't take long to fill out and pay
March 22, 2025
Reply from Balkan Holidays
Hi Joanne,
We really appreciate your loyal custom to Balkan Holidays and look forward to welcoming you once again.
Regards,
Balkan Holidays
Tanja was extremely helpful with the…
Tanja was extremely helpful with the whole process.
Fantastic customer service
March 21, 2025
Reply from Balkan Holidays
Hi Noel,
Thank you for the kind feedback for our colleague Tanja we are sure she will be very happy to read it. We wish you a fantastic holiday.
Kind Regards,
Balkan Holidays
Enjoyed my stay
The hotel was modern, clean and had a nice feel about it. Would stay again. A minor issue… there was only one coffee machine that served all the restaurant which was placed right beside the doors to the kitchen. The queue was at times 8 to10 deep and was in the way of the restaurant staff and other residents getting their breakfast. To get your coffee, it could take at least 10 minutes. Please could the coffee machine be moved and have 2 machines in use?
March 12, 2025
Reply from Balkan Holidays
Hi David,
Thank you for the feedback we really appreciate it and we will be passing your comments directly to the hotel. We do hope to be able to welcome you again.
Regards,
Balkan Holidays
Very easy to book holiday.
Very easy to book holiday.
Use same company every year as never had a problem in 9 years.
March 20, 2025
Reply from Balkan Holidays
Hi John,
We really appreciate the loyal custom and look forward to welcoming you again.
Regards,
Balkan Holidays
The Holiday ran like a "well oiled…
The Holiday ran like a "well oiled machine". Reps and instructors were great.
March 12, 2025
Reply from Balkan Holidays
Hi there,
Thank you for the really kind feedback we it is very much appreciated. Looking forward to arranging your next holiday.
Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi Paul,
Thank you for choosing Balkan Holidays and we look forward to welcoming you.
Regards,
Balkan Holidays
All Good
Flight on time
Hotel bang on
VIP lift pass needed to beat the queues but was expensive
March 12, 2025
Reply from Balkan Holidays
Hi Dave,
Thank you for the feedback and for choosing Balkan Holidays, we look forward to welcoming you again.
Regards,
Balkan Holidays
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