Really easy to navigate website; clear transparent pricing and add on options (i.e. accommodation upgrades, flight changes etc) very simple booking process with clear steps. Good value for money. Wa... See more
Company replied
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See what reviewers are saying
My first visit to Bulgaria, and the ski resort of Pamporovo, could not have gone very much better at all. Brilliant staff at the airports, and Margarita, our rep, handled everything the week thre... See more
Company replied
Faultless from start to finish. Amazing to find they charter Jet2 as this is our go to summer holiday provider and from East Midlands. Transfer was a bit slow on the way out but that is expected... See more
Company replied
great website, good booking flow, clear information at each step exactly what you need to know, good photos and links to reviews. Good follow-up emails after booking made to give reassurance that holi... See more
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Company details
Written by the company
Balkan Holidays is an independent specialist Tour Operator with 59 years of experience in planning and arranging memorable holidays so you can be sure you are in safe and competent hands. We offer great value for money holidays to Bulgaria, Croatia, Slovenia, Montenegro, Northern Cyprus and Malta. We also operate low cost flights to Bulgaria. Book online and save with the Specialist tour operator.
Contact info
Sofia House, 19 Conduit Street, W1S 2BH, London, United Kingdom
- 020 7543 5555
- res@balkanholidays.co.uk
- www.balkanholidays.co.uk
4.6
Excellent
3K reviews
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Seamless ski trip to Borovets
I made a very last minute booking through Balkan Holidays, and I was pleasantly surprised with how organised they were. From the rep at the airport all the way through to transfers back and forth from Sofia were very well organised. Also the customer service reps beforehand was really good, very responsive and clear with the communication. I would definitely recommend using this company and would certainly use them again in the future without hesitation
March 1, 2025
Reply from Balkan Holidays
Hi Mariet,
Thank you for the kind feedback and we look forward to having the opportunity to welcome you again.
Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi John,
Thank you for choosing Balkan Holidays and we look forward to welcoming you.
Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi Geraldine,
Thank you for the feedback and for choosing Balkan Holidays.
Kind Regards,
Balkan Holidays
Easy Booking
Nice easy booking system and SSOOOOOO looking forward to this holiday.
Can't fault the procedure, will definitely look at booking through Balkan Holidays in the future.
March 2, 2025
Reply from Balkan Holidays
Hi Robert,
Thank you for the wonderful feedback and we look forward to welcoming you.
Kind Regards,
Balkan Holidays
Bulgaria ski
Booked ski holiday to Bulgaria and found helpfulness varies depending on who you speak to on the telephone.
March 1, 2025
Reply from Balkan Holidays
Dear Ken,
Thank you for choosing Balkan Holidays and we wish you a fantastic holiday.
Regards,
Balkan Holidays
Easy and clear booking
Booking was straight forward and information was provided in a clear manner.
March 1, 2025
Reply from Balkan Holidays
Hi Andy,
Thank you for choosing Balkan Holidays and we wish you a great holiday.
Regards,
Balkan Holidays
My first visit to Bulgaria
My first visit to Bulgaria, and the ski resort of Pamporovo, could not have gone very much better at all. Brilliant staff at the airports, and Margarita, our rep, handled everything the week threw up with calmness, clearness, brilliance, and warmth.
Hotel Prespa was a lovely place to stay, competent, welcoming, friendly and helpful staff, good rooms, and a good range of foods at both breakfast and dinner.
Pamporovo ski resort was a very fun place, good snow, good runs and beautiful scenery. Quick lifts and not too much queuing (holiday taken at the beginning of Feb).
723432
February 1, 2025
Reply from Balkan Holidays
Hi Greame,
We really appreciate the kind feedback and for highlighting the work of our colleague Margarite. We look forward to having the opportunity to welcome you to Pamporovo again.
Regards,
Balkan Holidays
smooth straight forward process
smooth straight forward process. always good value for money
February 28, 2025
Reply from Balkan Holidays
Hi Tony,
Thank you for booking with Balkan Holidays and we wish you a great holiday.
Regards,
Balkan Holidays
Great company to deal with!
Great company to deal with!
We have been travelling with Balkan for more than 10 years.
Easy to navigate website, hassle free travel, wide & varied choice of destinations at what we consider to be good value for money!
February 19, 2025
Reply from Balkan Holidays
Hi Stephen,
Thank you for your loyal custom to Balkan Holidays and we look forward to welcoming you again.
Regards,
Balkan Holidays
Great skiing at Pamporovo
Very nice hotel and staff. Great snow in resort and great conditions. Very efficient and helpful driver, Ivo, who took us to and from the slopes and helpful and friendly rep, Margarita.
February 16, 2025
Reply from Balkan Holidays
Hi there,
Thank you for the kind feedback on your holiday to Pamporovo and we hope to have the opportunity to welcome you again.
Regards,
Balkan Holidays
Straightforward website
February 26, 2025
Reply from Balkan Holidays
Hi Anne,
Thank you for the feedback and we wish you a fantastic holiday.
Regards,
Balkan Holidays
Booking everything online altogether
The price for everything was great, compared to other ski companies. Booking everything online altogether, Hotel, Flights, Ski Package, was so convenient and easy
February 26, 2025
Reply from Balkan Holidays
Hi Kevin,
Thank you for taking the time to leave your feedback and we look forward to welcoming you.
Regards,
Balkan Holidays
Winter ski 25
Has ing been to Bansko many times in the past we knew what to expect. But we changed from a hotel to affinity apartments. Which was a success. Basic but much more space than a hotel room.
Food was basic and tepid, but I warmed it up further with a microwave. Hotel prices were cheapest in Bansko. I always book via Balkan holidays for the priority gondola pass. Invaluable if you had to wait in the queue.
February 19, 2025
Reply from Balkan Holidays
Hi Mark,
Thank you for your loyal custom to Balkan Holidays and we look forward to welcoming you again.
Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi Alfie,
Thank you for sharing your experience and we are glad you had a great holiday. Looking forward to welcoming you again.
Regards,
Balkan Holidays
Great booking experience and much…
Great booking experience and much cheaper than Jet2. I hope the holiday is just as easy.
February 21, 2025
Reply from Balkan Holidays
Hi Julia,
Thank you for booking with Balkan Holidays and we look forward to welcoming you in Bulgaria.
Kind Regards,
Balkan Holidays
Great Service
Quick, efficient service as always. I have used Balkan for 12 years for all our Bulgaria holidays. No complicated jargon, easy to navigate and easy to find exactly what I wanted
February 22, 2025
Reply from Balkan Holidays
Hi Kevin,
Your loyal custom is much appreciated and we look forward to welcoming you again.
Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi George,
Thank you for the kind feedback and for booking with Balkan Holidays.
Regards,
Balkan Holidays
Very simple
February 23, 2025
Reply from Balkan Holidays
Hi Sheila,
Thank you for the feedback and we wish you a great holiday.
Regards,
Balkan Holidays
Balkan holidays is an excellent company
Balkan holidays is an excellent company. I have used them many times and never had any problems
February 23, 2025
Reply from Balkan Holidays
Hi Sheila,
Thank you for your loyal custom to Balkan Holidays and we look forward to welcoming you once again.
Regards,
Balkan Holidays
Reply from Balkan Holidays
Hi Stephen,
Thank you for the kind feedback and we wish you a great holiday.
Regards,
Balkan Holidays
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