BALLOONITA Reviews 

36
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had such a wonderful experience! She was incredibly easy to talk to and made the whole process smooth and stress-free. I needed flowers and balloons for my sister’s daughter’s birth, and she went... See more

Rated 5 out of 5 stars

THE BEST BALLOON YOU WILL EVER RECEIVE. the service is amazing, the quality cannot be beaten and these are the most long lasting balloons ever. Mine lasted 4 months in perfect condition.

Rated 5 out of 5 stars

I needed an Umrah Mubarak air balloon at very short notice. Ilin was an absolute darling. She was so understanding and accommodating. She was constantly corresponding with me to do her best for me. Sh... See more

Rated 5 out of 5 stars

I have had a lot of things previously from other businesses but hands down can say this was the best experience I’ve had. I ordered from Sara a Hajj Mubarak balloon and bouquet set a day before parent... See more

Company replied

Company details

  1. Gift Shop

Written by the company

We specialize in unique, made-to-order gifts that match your theme, colour scheme, and occasion perfectly. From birthdays and weddings to corporate events and private parties, we take care of the full process - whether you want us to design from scratch or bring your own vision to life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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4.7

All reviews

(36)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customer

I ordered the hamper from them . It arrived in perfect condition looking absolutely stunning . Arrived on time as promised . Very happy with my order and my friend was over the moon . Will order again

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I can’t recommend Ilin @balloonita enough! From start to finish, she was an absolute delight to work with. Her creativity, attention to detail, and genuine passion for what she does truly shine through in every balloon design.
Ilin didn’t just provide decorations,she created an atmosphere. The balloons were elegant beautifully arranged along with diamond roses. She made the entire event feel magical. Guests couldn’t stop taking photos, and everyone kept asking me who did the balloons.
What impressed me most was her professionalism and warmth. She listened carefully to my ideas, made wonderful suggestions, and then brought everything to life even better than I imagined. She was reliable, and went above and beyond to make sure everything was perfect.
If you’re looking for someone who can transform an ordinary space into something unforgettable, Ilin is the person to call. Her work is nothing short of amazing, and I’ll definitely be coming back for every future event!

October 3, 2025
Unprompted review
BALLOONITA logo

Reply from BALLOONITA

Thank you so much for your kind words! 💕 It was such a joy to bring your vision to life and be part of your special celebration. We’re so happy to hear how much you and your guests loved the setup. We can’t wait to work with you again for your next event!

Rated 5 out of 5 stars

The entire experience from placing the…

The entire experience from placing the order, to its delivery and the item itself was perfect. Zero issues, came in as ordered and was extremely beautiful. Customer service was spot on. Definitely one of my best ordering experience in recent times.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

AMAZING

Amazing service! Got everything perfect on such short notice! Highly recommended

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing product and service

I have had a lot of things previously from other businesses but hands down can say this was the best experience I’ve had. I ordered from Sara a Hajj Mubarak balloon and bouquet set a day before parents arriving (very last minute) and she was more than happy to help. Delightful customer service and product was amazing! Would highly recommend to anyone looking at a gift for a special occasion. Wish this business every success in the future insha’Allah

July 6, 2023
Unprompted review
BALLOONITA logo

Reply from BALLOONITA

Thanks so much for your review, delighted that you are pleased with everything and we hope you'll shop with us again soon :-)

Rated 2 out of 5 stars

There was a mistake

My sister ordered these balloons on new years eve. They were also overly priced and in the word "love" they put 2 "L"s and when she messaged about it the response was very rude stating that she could just peel the vinyl. Of anyone knows anything about balloons, this would have popped it. 50 pounds (granted it was Christmas eve but that's no excuse to be so rude to a customer)

Granted, it has lasted without wear and tear for so long but customer service needs some improvement.

December 24, 2022
Unprompted review
BALLOONITA logo

Reply from BALLOONITA

Dear Kelsey ,

We are really sorry to hear that but we were just trying to get your balloon fixed quickly by peeling of the letter L , balloon won’t get effected.

We always put the customer first and are constantly trying to improve and make things better.



Rated 5 out of 5 stars

Amazing quality balloons.

Amazing quality balloons.

I ordered mine back in July, it’s now April of the next year and the balloon still looks as good as new. Not deflated at all!

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Loved the balloons

Loved the balloons, they were exactly what I asked for! Beautifully presented and customer service was amazing! Will definitely be ordering again!!

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

I absolutely love these Baloons and…

I absolutely love these Baloons and flowers! They are amazing best I’ve ever ordered!
Let me tell you you will not be disappointed at all!
They are amazing I order for all my family x

November 30, 2022
Unprompted review

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