Ballymore Reviews 743

Looks like Ballymore scrubbed all the google reviews because they can't take it how bad they are. Instead of addressing the problems, just push them under the carpet and ignore the people: We had the most disgusting experience with Paul, the Manager of the Concierges at Embassy Gardens. Paul is a condescending rude and hostile busybody who enjoys talking down to people, interrupting them, belittling them, and who uses phrases like: "I give you permission to disagree with me" and "shut up I'm talking to your friend". Full on fascist little minion and enforcer of alleged Ballymore's "rules". He is a louse and we truly felt sorry for him and his very embarrassing public behavior. Sadly, Ballymore ignores all my e-mails about the incident and doesn't care. Ballymore only knows an "owner" (leaseholder) twice a year, when they send out the super inflated gargantuan service charges, other than that, an owner does not exist and is continuously ghosted. One thing is crystal clear: I will never, NEVER buy a property from Ballymore EVER again. I will also tell people to stay away from this toxic company. Interesting tidbit: They have a book in their lobby library called "How China takes over the world". Wonderful - I can imagine their whole company culture is based on a mixture of communism and fascism

Everything was fixed in mins thanks to Eddie, like a wizard casting a spell.

Eddie is very efficient and did a great job! I am very happy and 5 stars for him!!

Eddie came to fix my toilet and not only he did a very good and quick job, but his treatment with me was outstanding. Very helpful, friendly and supportive. I was very satisfied.

The sales team at Riverscape are very helpful, accomodating and supportive. Our snagger told us our apartment was one of the best quality he's seen. Really looking forward to moving!

A big thank to Addie who is always on-site and ready to help, advise and deal with any issues that we have

I would like to say a big thank you to Salvatore Cusimano and Tonya France.

Salvatore guides us throughout the entire process with extreme patience and knowledge. He always responds directly to our questions and challenges with clear facts. He never tries to cover up issues or dodge questions. The level of professionalism and integrity demonstrated by Salavatore is truly exemplary.

Tonya greets us on the Completion Day and has already been helping me since the Exchange Day. She is very responsive on Whatsapp and I find her friendly, enthusiastic and helpful. Thank you for making us feel so much at home and I know I'm in good hands with you :)

I am a leaseholder at Ballymore's High Point Village (HPV) development in Hayes, West London.
I came to visit HPV in between tenants in my flat. This was my first visit in a couple of years.
Arriving at the Concierge's Office next to HPV main entrance, I was given time along with important and valuable updates by Mr. Sandeep, who is responsible for security at HPV.
As a non-resident landlord, I've been consistently grateful for the courteous and all-round professional contribution of colleagues such as Mr. Syed and Mr. Sandeep towards keeping HPV a place and a community where tenants from diverse backgrounds can enjoy living in.

Tonya..is available by email and whatsapp..Tonya responds quickly and provides clear explanations..

Nora in the legal department was so helpful and supportive when I needed additional documentation in my sale. I appreciate her fast response, professionalism and kindness.

Rebecca made our transition to EG easy and straightforward.

A huge THANKS to EDDIE for his assistance and professionalism as well as for his positive attitude on aftercare support!! He came to save my slapping door and resolved all my installation questions. Such a nice guy!

I had an amazing post completion experience thanks to Tonya and Na! From completion to handing over the keys none of my questions were left unanswered. During handover they also walked through everything in detail, and were quite patient when I asked certain things multiple times. The handover email had everything documented including service providers that are available. There were even manuals for the appliances as well as videos explaining every single meter in the utility closet. Overall, both Tonya and Na were amazing & patient in their help and support. They certainly made my experience extremely smooth!

Racist company that withholds income on fraudulent grounds whilst making it seem to HMRC that they are paying you.

Many thanks for Ballymore for their great achievement building Brentford Project !! So please with the result !!

A huge THANKS to Emily, Rebecca and Mei for their assistance ant their professionalism as well as for their positive attitude from the beginning to the end of our purchase process.!!

I am writing to provide a review for Rebecca Smith, the Customer Liaison from the Ballymore Completion Team, who has supported us throughout the nearly three-year period as we awaited the completion of our flat, as well as during the challenging period while we resolved our mortgage issues.

Rebecca has been exceptionally helpful, consistently available to address our questions and organize any necessary arrangements. Throughout these three years, she regularly called to update us on the progress of our flat, ensuring that we were always informed and reassured. Her proactive communication was invaluable in alleviating the uncertainties that typically accompany such a lengthy process.

On one particular occasion, when I was unable to get in touch with the furnishing team from David Phillips, Rebecca facilitated the connection, resolving the issue swiftly. Her efficiency and dedication significantly smoothed our journey, and her approach often felt more like that of a supportive friend than merely a professional liaison.

Overall, Rebecca Smith and the Ballymore Completion Team have been outstanding. Their professionalism, dedication, and personal touch have made a significant difference in our experience.

I recently purchased a new apartment at the Brentford Project and had the pleasure of being assisted by Rebecca Smith. From start to finish, her support was exceptional. She is incredibly knowledgeable, patient, and was always available to answer my numerous questions.

Rebecca went above and beyond to ensure the entire process was smooth and stress-free. Her attention to detail and dedication to customer satisfaction was evident at every step. She provided clear and concise information, making sure I understood all aspects of the purchase and was instrumental in helping me make informed decisions.

Her professionalism and friendly demeanor made the experience truly enjoyable. I couldn’t have asked for better support during such an important time. Thank you, Rebecca, for your outstanding service and for helping me secure my new home!

Highly recommended!

Fantastic experience from start via AJ to finish via Rebecca Smith.
The flat is great. The whole process calm and smooth. Am really happy.
Thanks especially to Rebecca for the calmest move in ever !
Well done and thanks again