Ballyrobert Gardens Reviews 359

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I initially ordered the wrong plant Ballyrobert Garden had no problem changing my order. I got my delivery on Wednesday having ordered on the previous Saturday, a fast turnaround. The pla... See more

Rated 5 out of 5 stars

I have ordered 6 spring bulbs whilst 4 out of 6 from my delivery were correct and the other 2 weren't. They quickly rectified the error and sent out 2 correct ones without fuss after I notified them.... See more

Rated 5 out of 5 stars

Very healthy plants, packed extremely carefully and speedily delivered. I am most grateful for your excellent service and would thoroughly recommend.

Rated 4 out of 5 stars

Efficient service sending well packaged plants. Also beautiful garden . Took one star off as I had earmarked a few plants ( or thought I had !) that were not immediately available and hoped to... See more

Company details

  1. Plant Nursery
  2. Garden Center

Written by the company

We are currently pursuing a path of world domination of the global markets. The first phase of this plan involves selling quality herbaceous perennials. All subsequent phases of this world domination plan are top secret, obviously.


Contact info

4.8

Excellent

TrustScore 5 out of 5

359 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect in every way

The plants arrived very quickly, beautifully packed with no damage. The packaging was well thought out, using cardboard, paper tape, compostable bags and small bamboo canes. All the plants were a good size and very healthy. This was my first order and I was really pleased. The range on line is very good with interesting unusual varieties too. Will definitely be ordering again. Thank you, Ballyrobert Gardens! Perfect in every way!

May 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great plants and super service

I ordered my plants on Friday and they were delivered onTuesday- pretty speedy service! Wonderful healthy plants beautifully packed and a lovely tootsie roll from Chloe R!
Thank you all very much.

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

Super experience

Super experience, great value, super fast delivery, lovely job packaging up - quality experience delivering quality plants, a convert

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. answered my first email within five minutes. Prompt delivery. superb packaging (complete with a Tootsie roll ! LOL). plants are well sized and in very good condition. will definitely use them again!

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

What a fantastic company

I ordered some plants on Thursday 1st April and to my surprise this morning 3rd April my order arrived, they were in excellent condition. I can only say that I am one happy customer and that I cannot speak more highly of the customer service I got from Ballyrobert Gardens and that I have no hesitation in recommending them. I shall be placing more orders very shortly.

April 3, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

I highly recommend Ballyrobert Gardens. Excellent customer service and speedy delivery. My plants were expertly packaged and hand written note and sweetie were a lovely touch. Will definitely be ordering from them again. Great variety of plants on offer and good advice.

March 30, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.
My order arrived within 4 days, perfectly packed with the plants being unable to move or tip over in the box.
Very clever.
The best bit however, was a hand written note wishing me a good day.
A small touch, but a lovely one.
I also enjoyed the sweet.
Ballyrobert Gardens is a company that I fully recommend without hesitation.

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

Superb!

Brilliant service...the best! Well packed, lovely plants.

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant!

I could not believe how promptly the plants were delivered bearing in mind the distance. They were well packed so no damage, not even spilt compost. Cannot comment on plant quality as they are dormant but with their gaurantee i have no worries. Brilliant! Tk

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

Top ranked nursery plant supplier

Having recieved order, just like to say of all the plant purchases I have previously  made, I am very impressed with the service provided.  Despatch time was excellent and also the packing of the plants. Plants look good and it looks like I willbe a very happy gardener 👨‍🌾
Philip Perks

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

My first try at plants by mail order.

I normally vist nurseries to buy my plants but Covid has forced me to try mail order. My Ballyrobert order arrived quickly and I was amazed to see how perfectly they had been packed. All the packaging was recyclable - no single use plastic - and the plants looked as if I'd just taken them off the nursery shelf. I can't wait to see them grow. The little 'treat' enclosed with the paperwork was a nice surprise.

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant Plant and Great Customer Service

i received my first order yesterday and am absolutely delighted. Competitively priced plant but it exceeded my expectations when it arrived, although i only ordered a 9cm pot this plant was bigger than other nurseries supply, full of healthy looking roots and looks ready to burst into life in spring. The delivery was cheaper than other nurseries and it arrived super fast. Loved the fact a toffee was thrown in to! i will absolutely use Ballyrobert Gardens again - wish i had known about them earlier. Fully recommended!

February 3, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look