Beautifully packed gorgeous products. Only complaint is length of time for delivery from DPD who sent three notifications of delivery day/times but failed to turn up. After that it only showed that... See more
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About Bamford
Written by the company
NEW IN
BATH & BODY
HOME FRAGRANCE
CLOTHING
CONTACT US
About Bamford
Bamford was founded on the belief that we need to be more mindful of our connection to the earth; to live consciously, in harmony with nature, and to respect the land that provides for us.
We craft considered clothing and homeware; natural skincare, bath and body collections; and provide nurturing experiences that inspire our community to be more connected: to their bodies and minds, to others, and to the environment.
Everything that we do, make and craft is informed by a desire to be mindful of our footprint and create in an ethical and sustainable way.
Contact info
Bamford Ltd, 19 Mossop Street, SW3 2LY, London, United Kingdom
- 01608692861
- guest.services@bamford.co.uk
- www.bamford.com
Replied to 74% of negative reviews
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Company doesn't live its own values
You sent a single hand cream wrapped in so much packaging that it was obscene. The irony of sending alongside a note suggesting you were grateful for me 'choosing to live closer to nature' was ridiculous.
Vouchers nicely presented
Vouchers nicely presented with a personal greeting card. But then bizarrely we had two free samples in a massive cardboard box with yet another personal greeting card. Why? The samples would have fitted in an envelope!
Wonderful fragrance
I have the B Silent pillow spray and the scent is fabulous! Also the whole ordering/shipping experience was flawless. Look forward to trying more products. Wish there were sample sizes for choosing fragrances
Fabulous items that came beautifully…
Fabulous items that came beautifully packaged
Finally found the US site.Easy to order…
Finally found the US site.Easy to order and my items came in 3 days!!
How great you are!
Just being you and having people around you who are enthusiastic and know what they are doing!
Delivered on time
The Team is of course A++
The Team is of course A++
The product is A++ ( can I suggest that the labels on the napkins be smaller/finer. Or easy to remove. For one reason, they are too thick when putting them through the mangle ( sp) ).
Just one more suggestion. When I receive the shipment, it would be nice to have an inventory of what’s in the box sent along inside the box. So as to know if there is more enroute of if that’s the full order.
Otherwise Fabulous and Many Thanks
The product is amazing and I love it
The product is amazing and I love it. You advertise that it’s shipped from the us so no tariffs. Seemed to take forever. If you’re willing to spend $100 on a bottle of soap, it should be fabulous, and FAST shipping. I forgot what I ordered.
The usual level of personal service and…
The usual level of personal service and wonderful product - thanks
polite and efficient
Great service
I absolutely love the products
I absolutely love the products. The smell is subtle but effective I bought the wooden reeds which look really high end.
nothing went 'wrong' but i would say…
nothing went 'wrong' but i would say that using a box, with multiple layers of packaging for two 'samples' and a printed out 'note' is not overly environmentally friendly.

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