BankNordik Reviews 1,388

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

The worst bank I’ve ever experienced They overcharge you for everything Costumer service replies sometimes within 36h sometimes doesn’t bother themselves to reply, not mentioning that service they... See more

Company replied

Rated 5 out of 5 stars

honestly the best bank I will ever have I've been a customer for years and I've never experienced anything bad from them. Everything runs as it should and customer service is super easy to get a ho... See more

Rated 1 out of 5 stars

been a customer in this bank since it took over Amagerbanken. At the moment my father is seriously ill. I went to my bank asking for a kassekredit of a few thousand so i could fly over and see him. I... See more

Company replied

Rated 5 out of 5 stars

I'm relatively new to BankNordik, but coming from ~7 years of one of the "big banks" in Denmark, I can already feel the massive difference in how they think of and treat their clients. My advisor, Jen... See more

Company replied

Company details

  1. Bank

Written by the company

BankNordiks danske aktiviteter er pr 1. februar 2021 en del af Spar Nord. Anmeldelser på denne profil vil derfor ikke blive besvaret. Hvis du har nogle spørgsmål, er du altid velkommen til at kontakte din rådgiver på samme måde, som du plejer.


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

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Rated 5 out of 5 stars

honestly the best bank I will ever have

honestly the best bank I will ever have
I've been a customer for years and I've never experienced anything bad from them.
Everything runs as it should and customer service is super easy to get a hold of with lightning fast response time.
Can highly recommend.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

First bank I feel happy to be a client of

I'm relatively new to BankNordik, but coming from ~7 years of one of the "big banks" in Denmark, I can already feel the massive difference in how they think of and treat their clients. My advisor, Jens, is simply amazing. Goes above and beyond to make sure that everything is working perfectly, and is always happy to advise on managing finances. Super warm and nice to talk to, could not ask for better.

January 28, 2021
Unprompted review
BankNordik logo

Reply from BankNordik

Hi Dessouky

Thank you for your nice review.

We are very happy to hear, that you can feel the difference and our effort to always provide our clients the best service.

Have a nice weekend.

Kind regards

Brian Skov Henriksen
Filialdirektør, Frederiksberg

Tlf.: 76 97 80 00
E-mail: bsh@banknordik.dk

Rated 5 out of 5 stars

Very good prompt service

This review is general for Bank NOrdik as well as our personal advisor Tobias. He is very helpful and very prompt. We bought two properties in Denmark and it was very easy to go with them. No sudden surprise. They do what they say. They take the time to understand your need and customize accordingly. Very helpful as and when needed. Will always recomend them to others.

October 29, 2020
Unprompted review
BankNordik logo

Reply from BankNordik

Hi

Thank you very much for your nice review and kind words to both the bank and Tobias regarding your proberty buying.

We really appreciate you taking your time to share your experience.

Best regards

Martin Merring
Filialdirektør, Østerbro

Tlf.: 76 97 80 00
E-mail: mam@banknordik.dk

Rated 5 out of 5 stars

The bank offers good services

Very good bank. I highly recommend them. The bank offers good services. Friendly staff over the phone.

July 1, 2020
Unprompted review
BankNordik logo

Reply from BankNordik

Hi Lea

Thank you for your review and recommendation.

We will do our very best to continue to provide you with our best of services.

Best regards

Kim Plet Hansen
Kundeservicechef

Tlf.: 76 97 80 00
E-mail: kpl@banknordik.dk

Rated 5 out of 5 stars

Superb Service

I’ve been having BankNordik accounts for about 4 years now where I purchased 2 properties. Their service, advise and professionalism it is top.

Also, for the last almost 2 years, I have had Camilla Meier as an advisor and I could not be more happy about it. She is always very close, easy to deal with, supportive and overall just there to help when you need.

I highly recommend to join BankNordik services.

June 8, 2020
Unprompted review
BankNordik logo

Reply from BankNordik

Hi Javier

Thank you for your nice review.

We are very pleased to hear, that our service and your personal advisor is living up to your expectations. Thank you for taking your time to share your experience.

Best regards

Martin Merring
Filialdirektør, Østerbro

Tlf.: 76 97 80 00
E-mail: mam@banknordik.dk

Rated 5 out of 5 stars

God service

God service, venlige og imødekommende.
Man er ikke et nummer, men en person.

May 14, 2020
Unprompted review
BankNordik logo

Reply from BankNordik

Hej Martin

Tak for din anmeldelse.

Det er rigtig vigtigt for os, at vi kan give vores kunder en god oplevelse, når de er i kontakt med os. Det betyder blandt andet også, at vi gør os umage for at kende vores kunder - for det giver os de bedste forudsætninger for at give den bedste rådgivning. Det er vi glade for, at du kan mærke.

God weekend.

Venlig hilsen

Henrik Horup Andersen
Filialdirektør, Aarhus

Tlf.: 76 97 80 00
E-mail: hha@banknordik.dk

Rated 5 out of 5 stars

Opinion on my advisor-Simon Mertins

My advisor at BankNordik is Simon Mertins and my experience with him is very positive! My husband and I were looking for a mortgage and we wanted to change bank. Simon took care of us in a very professional way, he was always prepared for the meetings, he was helpful and very responsive. I am very happy with the service provided and in my experience such a good service is rare in Denmark. I am looking forward to continue our cooperation in the future.

April 14, 2020
Unprompted review
BankNordik logo

Reply from BankNordik

Hi Magdalena

Thank you for your nice review.

We are very pleased to hear, that you are happy with Simons help and service.

Best regards

René Egerup Bendtsen
Filialdirektør, Amager

Tlf.: 76 97 80 00
E-mail: rbe@banknordik.dk

Rated 4 out of 5 stars

God service.

April 2, 2020
Unprompted review
BankNordik logo

Reply from BankNordik

Hej

Tak for anmeldelsen.

Venlig hilsen

René Egerup Bendtsen
Filialdirektør, Amager

Tlf.: 76 97 80 00
E-mail: rbe@banknordik.dk

Rated 5 out of 5 stars

Excellence at BankNordik

We inquired at BankNordik for a mortgage after being turned away by our own bank. Simon Mertins, our financial advisor, accepted us to meet the following morning having received our documents by email. He was very well prepared for our meeting, given it was last minute we made arrangements the previous evening – That rarely happens anywhere else! We have since, been able to successfully make a purchase with his advice, guidance and suggested lawyer! Simon is a pleasant person and very professional with his work. He has always responded to our queries with good explanation and has always welcomed our questions, making figures and calculations transparent for our understanding. We would highly recommend him if you are inquiring about a bank loan – it is clear that he is very experienced and enjoys what he does.

March 30, 2020
Unprompted review
BankNordik logo

Reply from BankNordik

Hi Veronika

Thank you for your nice review.

Your kind words and recommendation of Simon means a lot to us. I am sure, that Simon will do his very best to live up to this in your ongoing teamwork.

Kind regards,

René Egerup Bendtsen
Filialdirektør, Amager

Tlf.: 76 97 80 00
E-mail: rbe@banknordik.dk

Rated 5 out of 5 stars

Thanks to Helle from Kongelundsvej

This review is for our personal advisor, Helle Borup Christiansen from the BankNordik Kongelundsvej branch. In the process of purchasing an apartment we had been talking to various banks, and our final choice was not only based on the offer we received, but also on the feel we had with our personal advisor - in this case Helle Borup Christiansen. She was always available for questions, replied very quickly and gave us the feeling that we were in good hands. Most importantly: When things did not go as planned for us, she was still extremely supportive even though she would not make business with us - this alone says a lot.

March 24, 2020
Unprompted review
BankNordik logo

Reply from BankNordik

Hi David

Thank you for your review.

We really appreciate you taking your time to share your experience regarding Helle and her support to you. Your kind words have been passed on to Helle.

Kind regards,

Sebastian K. Tiedgen
Filialdirektør, Kongelundsvej

Tlf.: 76 97 80 00
E-mail: sti@banknordik.dk

Rated 1 out of 5 stars

The worst bank I’ve ever experienced

The worst bank I’ve ever experienced
They overcharge you for everything
Costumer service replies sometimes within 36h sometimes doesn’t bother themselves to reply, not mentioning that service they provide is awful

March 12, 2020
Unprompted review
BankNordik logo

Reply from BankNordik

Dear Julija,

Thank you for your review.

We are very sorry that we have not been able to live up to your expectations.

If you have any further remarks to your review, I would very much like to hear from you.

Kind regards,

Kim Plet-Hansen
Kundeservicechef (Costumer Service Manager)

Tlf.: 76 97 80 00
E-mail: kpl@banknordik.dk

Rated 5 out of 5 stars

Nice meeting with Advisor

Me and my husband had meeting with our personal advisor( Mula Kart). we are very happy to have Bank Nordik and also Advisor Mula Kart. He is so good and always happy and smile advisor always give as good solution and advice. we are happy being customer for BANKNORDIK.

January 27, 2020
Unprompted review
BankNordik logo

Reply from BankNordik

Hi Usha

Thank you for your nice review.

We are very pleased to hear that you are happy with Mula and BankNordik.

Have a nice day.

Best regards

Brian Skov Henriksen
Filialdirektør, Frederiksberg

Tlf.: 76 97 80 00
E-mail: bsh@banknordik.dk

Rated 5 out of 5 stars

I had meeting yesterday with my personal Adviser

I had meeting yesterday with my personal advisor *BankNordik*. It was nice and so much productive meeting , every time when i had meeting with him always having good time and he is so much positive and always come with good solution and advice for customer, we had more than enough time to talk, Never get hurry up at meeting. i am so much satisfied and happy with my Adviser (Mula Kart) and BankNordik
Frederiksberg Filial
Falkoner Allé 31
DK-2000 Frederiksberg

January 22, 2020
Unprompted review
BankNordik logo

Reply from BankNordik

Hi Indra,

Thank you for your nice review.

We are very pleased to hear, that you are happy with our service and solutions.

Best regards,

Brian Skov Henriksen
Filialdirektør, Frederiksberg

Tlf.: 76 97 80 00
E-mail: bsh@banknordik.dk

Rated 5 out of 5 stars

Er glad for at være kunde i BankNordik

Er glad for at være kunde i BankNordik, der er en god stemning, og man føler der er god tid til en.

December 4, 2019
Unprompted review
BankNordik logo

Reply from BankNordik

Hej Jonathan

Tak for din anmeldelse.

Dejligt at høre, at du fornemmer den gode stemning (vi er helt enige med dig!), og at du oplever, at der er god tid til dig.

Venlig hilsen

Steffen Poulsen
Filialdirektør, Esbjerg

Tlf.: 76 97 80 00
E-mail: spo@banknordik.dk

Rated 5 out of 5 stars

Pleased with our Bank Nordik meeting with Camilla Meier

Me and my colleague are looking into buying an apartment in Copenhagen together. We are currently both with Danske Bank and have not been satisfied with their service. We met with Camilla Meier from the Østerbrogade Bank Nordik branch and discussed the possibilities of switching banks for our personal accounts as well as opening a joint account. We also discussed the possibilities of taking out a mortgage loan to finance the purchase of the property and Camilla was extremely helpful and patient in outlining the many considerations and expectations related to loans and property buying and she really made us feel in control and respected.

November 26, 2019
Unprompted review
BankNordik logo

Reply from BankNordik

Hi Stephen

Thank you for your nice review.

We are very pleased to hear that Camilla has helped you regarding property buying.

Best regards

Martin Merring
Filialdirektør, Østerbro

Tlf.: 76 97 80 00
E-mail: mam@banknordik.dk

Rated 5 out of 5 stars

God service og hurtig behandling.

October 29, 2019
Unprompted review
BankNordik logo

Reply from BankNordik

Hej Tina

Mange tak for din anmeldelse og for at du tager dig tid til at dele din gode oplevelse.

Venlig hilsen

Steffen Poulsen
Filialdirektør, Esbjerg

Tlf.: 76 97 80 00
E-mail: spo@banknordik.dk

Rated 5 out of 5 stars

i really love the service

i really love the service. I am really relaxed by the fact that I have my account opened in your Bank. Nordic Bank is really trustworthy with a great amount of customer services.

July 13, 2019
Unprompted review
BankNordik logo

Reply from BankNordik

Hi Tolendra

Thank you for your nice review.

We really appreciate your opinion and will do our very best to continue to provide you with the best services.

Best regards,

Brian Skov Henriksen
Filialdirektør, Frederiksberg

Tlf.: 76 97 80 00
E-mail: bsh@banknordik.dk

Rated 4 out of 5 stars

Good services and provide the right…

Good services and provide the right information.

July 6, 2019
Unprompted review
BankNordik logo

Reply from BankNordik

Hi Luxman

Thank you for your nice review.

We are very pleased to hear, that you are happy with our service and information.

Best regards,

Brian Skov Henriksen
Filialdirektør, Frederiksberg

Tlf.: 76 97 80 00
E-mail: bsh@banknordik.dk

Rated 5 out of 5 stars

Good service

July 4, 2019
Unprompted review
BankNordik logo

Reply from BankNordik

Hi Dhiraj

Thank you for your review.

Have a nice summer.

Best regards

Brian Skov Henriksen
Filialdirektør, Frederiksberg

Tlf.: 76 97 80 00
E-mail: bsh@banknordik.dk

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