Bits & PCs Reviews 130

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

First class advice, no money taken until the repair was complete and tested. A very friendly welcome. I have used a few times now and would thoroughly recommend.

Rated 4 out of 5 stars

As somebody looking to sell a gaming PC, this business looks perfect. However, it seems impossible to contact the company. Having provided all of my PC specifications, it advises that buyin... See more

Rated 3 out of 5 stars

The process was the only let down for me. I felt the quotation process and purchase offer were both quick and realistic. But once accepted things slowed down and it was challenging to get a... See more

Rated 5 out of 5 stars

Needed to sell my two year old iMac. Obtained about five on-line quotes and Bits & PCs offered the best deal. This included free pick up (from home). Excellent comms. throughout the process, p... See more

Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Computer Repair Service

Written by the company

Computer and Apple Mac Purchasing and recycling. Best value for your old computers.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

130 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I genuinely cannot fault them!

I genuinely cannot fault them!
They're a team of friendly, professional, knowledgeable people that run a great business with affordable prices and great honest communication.
I totally recommend them whether you're looking to buy, sell or repair anything tech.

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I asked Bits & PCs to purchase my All in Once PC, the price they quoted was very good however due to some faults find the price they paid was a little lower. They gave me a full report and the reasons why the offer was lower which I was more than happy with.
Overall they kept me informed and the service was excellent.

March 9, 2021
Rated 5 out of 5 stars

Highly Recommended

I recently purchased a new custom PC & was looking to sell my old one. On a friend's recommendation I contacted Bits & PCs for a quote.
After inputting the exact components in my PC they sent me what I believe to be a fair price.
Getting the unit to them couldn't have been easier. They provide a very useful guide on how to package it securely & email you a tracking label for 24 hour delivery, picked up on a day of your choice.
Communication was solid throughout, they let you know when they receive the unit & what the testing process is. After around 5 days they got back in touch with a confirmed offer. It was slightly lower than the quote I received online initially but the reduction was justified by them & I personally believe was a very fair offer given the extra steps they would have to take.
After confirming I was happy with the valuation I had the money in my bank account in around 24 hours.
I highly recommend their service to anyone.

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Incredibly quick service

Incredibly quick service
Received the quote the day of requesting it and once the items we're received I was immediately contacted about it. The testing was also done very quickly and I had the money just three days after the items being sent off.

January 25, 2021
Unprompted review
Rated 5 out of 5 stars

Hi, Bits & Pcs

Hi,
I recently sold my old motherboard and CPU to bits & Pcs. They were very professional and caring. They kept me informed at all stages of the process. And the offer i received was fair.

I would recommend these guys to anyone. And would use them again without hesitation,

January 22, 2021
Rated 5 out of 5 stars

Offered me far more than anywhere else

Offered me far more than anywhere else, and despite my pessimism due to other reviews saying that they were offered less money after they sent their items than the initial quote, they paid the full amount in a very speedy time. Very happy.

January 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great & Convenient experience

Good experience overall.
Free postage label provided and confirmation of arrival of delivery given.
Assessment was within reasonable timeframes especially as other hardware was required to test my items.
Payment for hardware following completion of assessment was virtually instant!
Overall really good and would use again for any other surplus to requirement PC hardware.

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

Decided to sell my PC as I have bought a house and needed some extra cash. Most reasonable price offered.

Collection took 4 weeks, then assessment and payment a further week. Happy with service and payment but could’ve been a little quicker with collection (I was pre-warned about this delay).

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

After deciding to purchase a new computer I made the decision to look into selling my old desktop for the first time. Normally I have stripped my previous towers to sell individual hardware whilst giving the remainder to friends so this was my first experience selling a complete desktop tower.

I found Bits & PCs website to be easy to navigate whilst allowing for the provision of enough detail to allow them to make a fair offer. After submitting my request I received a preliminary offer immediately and an updated offer the next day which reflected the nuances of my set up. Arranging collection was incredibly simple and a thoroughly pleasant experience, I've had much more difficult experiences in the past but the collection process went smoothly and my package arrived quickly without any additional expense.

Testing was quick and a thorough report was provided, communication was at all times prompt and professional. Having sold cars previously through a similar system I was hesitant that the overall price would be inevitably reduced despite being honest about the state of the desktop, but to my pleasant surprise Bits & PCs honoured their original offer without finding nit picks to drag down the price.

I can't speak highly enough of the service provided, it was quick, efficient and payment was received promptly once a final price was agreed, that there were no reductions which reflected my honesty during the submission process was incredibly welcome given previous experiences with sales of other items elsewhere.

I would highly recommend using Bits & PCs if you're looking to sell your hardware without the additional hassle of listing it yourself.

July 20, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great comms, fast testing of my laptop and super fast payment (~1 hour).
Superb. Would definitely recommend and will use again.

June 18, 2020
Unprompted review
Rated 5 out of 5 stars

Polite, Knowledgeable, Friendly

By far the best pc shop I visited. Very helpful and patient staff. I dealt with Peter who had comprehensive knowledge and got exactly what I was looking for. Definitely Recommended and would go again for any upgrades.

October 12, 2019
Unprompted review
Rated 5 out of 5 stars

100% legit service

100% legit service, best price I could find, and extremely speedy. Same day delivery, and assessment + payment the following day. Prompt updates and query response. Really delighted & couldn’t have hoped for better service. Cheers!

June 7, 2019
Unprompted review

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