Needed a new scanner for my POS system. Chatted with rep and they recommended one that was a direct replacement. After receiving scanner it didn't work and would need to be programmed. Chatted with re... See more
Company replied
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See what reviewers are saying
The printer never worked for more than 1 hour at a time. After spending 3 days on the phone with the manufacturer they told to call where I bought from for a replacement. Barcode Giant wanted to call... See more
Very bad experience, charged me for 6 rolls of paper instead of 6 cases. They were 6 times as expensive as another online store I usually deal with, then wouldn’t even send me an email to send the pro... See more
I purchased TMU printers on website but filling wrong shipping zip code.I contacted the customer service and Brendan, customer care rep, gave me a quick help by contacting the UPS shipping manager dir... See more
Company details
Written by the company
Barcode Giant carries an extensive selection of barcode equipment including barcode scanners, barcode printers, auto ID, and point of sale products. Our online store features the absolute lowest prices.
Contact info
United States
- www.barcodegiant.com
Overall good to deal with
Overall good to deal with. They have worked with me on several pricing challenges. My only complaint would be product availability which is not always within their control.
April 3, 2019
Unprompted review
Great experience
Partially shipped order as several of the same items were on back order. Company communicated issues and met alternate ship date on back order. Prices are competitive.
April 3, 2019
Unprompted review
Miss leading and little product…
Miss leading and little product information make a choice from. Will not use again.
March 22, 2019
Unprompted review
Great Service
March 21, 2019
Unprompted review
This one really works great
This one really works great. I had the old model of this same tracker ball & it lasted at least ten years. This new model is a little smaller and has rubber on the bottom so it does not slide. I love it - thanks a lot for still stalking this model.
March 14, 2019
Unprompted review
Great team at Barcode Giant
Great team at Barcode Giant, thanks for the continued hard work. I will definitely be using them again due to the great service, good quality product, and all at a good price.
March 13, 2019
Unprompted review
I did not think the baterry would work
I did not think the baterry would work. The salesan took the time to check the specs and determined I had a match. I am back in business!
March 13, 2019
Unprompted review
Accurate order, prompt delivery, reasonable price
March 13, 2019
Unprompted review
Great supplier!
March 6, 2019
Unprompted review
Responsive team and quick delivery.
Responsive team and quick delivery.
Excellent experience.
March 6, 2019
Unprompted review
Got the product we needed is great time!
March 6, 2019
Unprompted review
The work they do is excellent
The work they do is excellent, only as a suggestion if they do not have the product available, do not put it on the page that is in stock. because I have to wait longer.
Thank you.
February 27, 2019
Unprompted review
Great service Fast shipping
February 27, 2019
Unprompted review
Barcode Giant always has what we need…
Barcode Giant always has what we need and gets it to us quickly!
February 27, 2019
Unprompted review
The shipment of the items was very poor…
The shipment of the items was very poor ..
February 21, 2019
Unprompted review
Good price, fast service
February 21, 2019
Unprompted review
Customer service has been poor
Customer service has dropped considerably over the years. We often have to write followups asking if they got our equipment order or to please send the tracking number.
Frustrated by a lack of response last week from our sales rep over an urgent order, I submitted both an email and a "chat request" indicating my disappointment with service and asking for a response. We heard from our rep on both channels a few minutes later. In one, he apologized as he had been "on the phone", and on the other -- seemingly forgetting he'd just said he'd been on the phone -- he apologized saying he had "just arrived to the office". It seemed dishonest.
February 14, 2019
Unprompted review
Don't shop here
The unit came w/o a power cord. No mention in any of the specs. Totally disorganized as far as the shipping goes. Seems like a garage operation. Buy from elsewhere.
February 14, 2019
Unprompted review
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