Bargaintown Reviews 

244
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Bought wendy corner sofa, good value and comfy, easy to assemble,.from glasnevin branch, girl there very helpful, delivered bang on time, took away old sofas, delivery lads were sound. Good experience... See more

Rated 5 out of 5 stars

Blanca & Jose very nice & understanding peoplea true gem furniture is good quality store is very clean & they are very helpful no pressure. You will not regret buying from them the name says it all... See more

Rated 1 out of 5 stars

am extremely disappointed with the service I received from Bargaintown. During the delivery of my furniture, the delivery team damaged my floor, leaving a hole that should never have happened. Since... See more

Rated 5 out of 5 stars

Great service, bunk beds delivered and old bed removed I hadn't fully been able to get the bed outside and delivery guy helped me. I had a query about the assembly so emailed head office to which th... See more

Company details

  1. Furniture Store

Written by the company

Furniture store based in Dublin, Ireland. Specialising in Beds & Mattresses - Affordable pricing with great quality products. Purchase online or in one of our many locations in Dublin & Ireland - Free nationwide delivery available.


Contact info

3.7

Average

TrustScore 3.5 out of 5

244 reviews

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Asks customers to review

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Replied to 8% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(244)

31 reviews in the last 12 months

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Rated 2 out of 5 stars

Good quality but terrible carpet fitting service.

First of all no one is picking the phones and to get through is almost impossible. The quality of the ordered carpets is actually quite good and I would rate the experience much higher if not for the carpet fitters. They came on agreed day but instead of doing the job, they just did the initial cuts and disappeared saying they will come back later. Finally after multiple phone calls they showed up two days later only to do half of the job and disappear again saying they will come back over the weekend. Guess what? They did not. Different fitters finally show up on Monday and finally finish the job. I am not an expert, so maybe I am wrong but it doesn't seem to me you need three visits to do three rooms and the stairs.

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

Beware

Hi, i received a vinyl adhesive roll for my cupboard and it was the wrong design.
I went back onto the website and located the design l and sent a e-mail to return the purchased one for an exchange to the new one. Note as I explained to the company I hadn't opened it , I could see the design was wrong through the packaging. To my shock the lady stated they would not exchange but I could get 25% off my next purchase. Are you kidding, if you look on their website, free returns or money back guarantee. Beware, this company just won't exchange, they will try the 25 % off next purchase.

November 23, 2024
Unprompted review
Rated 5 out of 5 stars

Quality of the item purchased was…

Quality of the item purchased was better than expected. Telephoned on receipt of order to advise delivery date and contacted day before to give timeline on delivery. All in all a hassle free experience..thank you

November 25, 2024
Rated 1 out of 5 stars

Very poor customer service

Both myself and my wife went to Bargain town in Glasnevin ind est this morning, on entering the store we went to the carpet section as we were looking for carpet for the stairs and landing, after about 10 minutes waiting to speak to someone, a lady tall blondish hair with a foreign speaking voice approached and asked if she could help, I proceeded to tell her what we where looking for, the first words out of her mouth were that will be very expensive, I immediately replied that's fine we'll go somewhere else, as I felt we where being judged as to what we could or couldn't afford, to that lady we went to Des Kelly on Crossguns bridge Phibsborough were we met Noel a lovely professional and customer focused man who helped us no end and we where happy to spend €1646.00, your loss BARGAINTOWN, perhaps train your staff how to treat customers.
Bargaintown, While I appreciate you replying to my review, I find it disingenuous to be honest, I work with the public daily, I somehow think if you replied with a sincere honest reply, people may believe you instead of you trying to put it down to a misunderstanding which it certainly wasn't,perhaps the Monday morning blues, best be honest Bargaintown people aren't stupid.

October 14, 2024
Unprompted review
Bargaintown logo

Reply from Bargaintown

Thank you for sharing your experience with us. We are truly sorry to hear that you felt this way during your visit to our Glasnevin store. It sounds like there was a misunderstanding, and we completely understand why it left you feeling judged—this is not the experience we want for our customers.

It’s possible that when price was mentioned, it was intended to highlight that the option you were considering was more expensive compared to some of the other choices available, and not to imply anything about anyone’s ability to afford our products. We genuinely care about every customer who visits our stores, and we are disappointed that we did not convey that properly. We will use this feedback to ensure we do better in the future.

Rated 1 out of 5 stars

These are most definitely most arrogant…

These are most definitely most arrogant agressive unprofessional people I have ever dealt with

October 2, 2024
Unprompted review
Bargaintown logo

Reply from Bargaintown

We're really sorry to hear about your experience. This isn’t the level of service we aim to provide, and we want to make things right. We value your feedback and would like to understand what went wrong so we can address the issue directly. Please reach out to us at info@bargaintown.ie and we’ll do everything we can to resolve the situation. Our goal is to provide professional, respectful service, and we hope to have the opportunity to improve your experience moving forward. Thank you for letting us know.

Rated 1 out of 5 stars

Poor customer service

My first shipment went ok , my second shipment was delivered but colour was incorrect, I sent Bargain town messages (3) and a email .. nil response nothing……all I wanted was to exchange the roll and possibly order more, but after being ignored, I am reluctant to spend anymore money with this site, they advertise 24/7 customer service…… yet to see it…

July 4, 2024
Unprompted review

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