Barnes and Partners Reviews 

520
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and productive. Reviewers frequently highlight the exceptional customer service, noting the personalized, understanding, and supportive approach provided throughout their journey. The service provided is often described as excellent, with consumers appreciating the efficiency and ease that made their overall experience seamless. People are particularly impressed with the prompt communication and quick response times, which ensured clarity and significantly reduced stress during complex processes. Many felt well looked after, with the team dedicated to getting things done efficiently.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

Response time

Users describe positive interactions with response times, consistently highlighting clear, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience buying our home through Barnes Kingsnorth Estate Agents. After months of searching, the first property we viewed with them was the perfect one. Sarah guided us through the... See more

Rated 5 out of 5 stars

Lauren and Ross certainly made our moving home a lot less stressful than it could have been. They were very professional in the selling and buying of our properties. We needed a lot of help and they w... See more

Rated 5 out of 5 stars

Zohaib Shahid and his assistant Ezgi were both super efficient in handling the purchase of our first property and were always able to support us with our queries well. We are were able to communicate... See more

Rated 5 out of 5 stars

I'm very happy with services provided by Robert Dawson from Barner and Partners. Very professional and quick answering any questions I had regarding selling my old home and purchasing new one. Not the... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

520 reviews

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4.9

All reviews

(520)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

Ozlem and Shaan were excellent!!!

Both Ozlem and Shaan were excellent as always..

This is about the fourth time I have used Barnes and Partners. Ozlem and Shaan are always a pleasure to work with. They kept me informed, worked quickly and answered all my queries right away.

December 19, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you, Camice, for your continued trust and loyalty! It’s always a pleasure to assist you, and we’re delighted to hear that Ozlem and Shaan have consistently provided excellent service. Keeping you informed and addressing your queries promptly are priorities we take pride in. Your kind words mean so much to us, and we look forward to working with you again in the future. Thank you for your support!

Rated 5 out of 5 stars

Highly recommended

We were recommended to Barnes and Partners by our estate agent and we can honestly say they are fantastic. Our solicitor Lauren was amazing.. whenever we had contact she was always so polite, courteous and knowledgeable. Along with Ross, they made the experience of dealing with our house sale and purchase a little less stressful..

December 17, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you so much for taking the time to leave such a glowing review! We’re delighted to hear that your experience with Barnes and Partners was fantastic. Lauren and Ross are exceptional members of our team, and we’re so pleased they were able to make your house sale and purchase a little less stressful.

Your kind words about their politeness, courtesy, and knowledge mean a lot to us, and we’re thrilled that we could support you through this important process. We truly appreciate your recommendation and look forward to assisting you again in the future!

Best regards,
Barnes and Partners

Rated 5 out of 5 stars

An Exceptional company ⭐⭐⭐⭐⭐

I do not usually leave reviews for people unless they are really bad or they are extremely good. Well, you guessed right, Barnes and Partners are exceptional and amazing to work with. They help us to sell our property and throughout the process, they have kept me informed by email and phone calls. I hope Barnes & Partners values their amazing staff especially Lauren and Ross who I dealt with. I would recommend this company to anyone who needs a hassle-free solicitor to buy or sell their property ⭐⭐⭐⭐⭐

December 17, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you so much for such a wonderful and thoughtful review! We’re absolutely delighted to hear that your experience with Barnes and Partners was exceptional. It’s fantastic to know that Lauren and Ross provided you with the level of service we strive for—keeping you informed every step of the way and making the process as hassle-free as possible.

We truly value our incredible team, and your kind words about Lauren and Ross mean a lot to us. Your recommendation and 5-star review are greatly appreciated, and we’re so pleased to have been part of your property journey.

If we can ever assist you again in the future, please don’t hesitate to get in touch.

Best regards,

Rated 1 out of 5 stars

Utter Disgrace

After many years of knowing Barnes and Partners the company has become a disgraceful solicitors. I had occasion to recommend the firm to a friend purely because I knew the firm and how efficient they were. I was whole heartedly embarrassed, after recommending Barnes and Partners, to find had no interst at all. No phone calls were returned. If I could place a zero rating I would do. This company deserves less than one star.

With thanks,
Stan Goodman

December 12, 2024
Unprompted review
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Reply from Barnes and Partners

We are very sorry to hear about your recent experience and deeply regret that we did not meet your expectations or those of your friend. Your feedback is extremely important to us, and we take it seriously.

At Barnes and Partners, we strive to provide a high standard of service, and it’s disappointing to hear that this was not reflected in your friend's experience. We sincerely apologise for any lack of communication or attention that occurred.

We would like to understand more about what happened so we can address the issue directly and ensure this does not happen again. Please feel free to contact us or ask your friend to do so. We would greatly appreciate the opportunity to discuss this further and make amends.

Thank you for bringing this to our attention.

Best regards,
Barnes and Partners

Rated 5 out of 5 stars

Top class service

Thank you Lauren and Ross for your great service. You were recommended to us by our son and we’ll now recommend you to anyone who asks. Thorough, professional, realistic, available, friendly, honestly you really have been great. Would like to hope we’ll never be moving again but we know where to come if we do!

December 16, 2024
Unprompted review
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Reply from Barnes and Partners

hank you so much for your kind words and wonderful review! We’re thrilled to hear that Lauren and Ross provided you with such a positive experience. Recommendations from family and friends mean the world to us, and we’re delighted that you feel confident recommending us to others.

We truly appreciate your praise for our thoroughness, professionalism, and friendly service—it’s exactly what we aim to deliver. While we hope your move is the last, we’d be delighted to assist you again if needed in the future!

Best regards,
Barnes and Partners

Rated 5 out of 5 stars

Clever strategy and careful steering got us there

This was a challenging transaction with quite a few bumps in the road to deal with, but due to Zohaib’s quick understanding and grasp of the situation and his careful steering through the obstacles which presented themselves, the outcome was a positive one for everyone involved.

December 16, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you for sharing your experience and for such a thoughtful review. We’re delighted to hear that Zohaib’s strategic approach and quick understanding made a challenging transaction manageable and ultimately successful.

Navigating bumps in the road is never easy, and we’re so pleased that Zohaib’s careful steering ensured a positive outcome for all involved. Your kind words mean a great deal to us, and we truly appreciate your feedback.

If we can assist you in the future, we’d be more than happy to help.

Best regards,
Barnes and Partners

Rated 5 out of 5 stars

Excellent work from our solicitor

Excellent work from our solicitor. Highly recommend

December 12, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you for your kind words and for taking the time to leave a review. We’re thrilled to hear you were pleased with the excellent work from your solicitor.

Your recommendation means a lot to us, and we’re delighted to have been able to assist you. If you ever need our services again in the future, we’d be more than happy to help.

Best regards,
Barnes and Partners






Rated 5 out of 5 stars

Sale of Leasehold flat

This company was extremely professional
and all there responses were always prompt. They acted for us in the sale of a Leasehold flat and the whole process went through in just over 2 months. What could have been extremely stressful
was made a lot easier with the help of Mr
Shahid and his Assistant Ezgi. We would recommend them to anyone buying or selling property.

December 12, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you for your kind words and wonderful feedback! We’re thrilled to hear that Zohaib and Ezgi were able to make your property sale a smooth and efficient process. It’s always our goal to reduce stress for our clients and provide prompt, professional service. Your recommendation means so much to us, and we’re here to assist you with any future property needs. Thanks again for choosing us!

Rated 5 out of 5 stars

Very professional and Lovely People

Very professional, very human, definitely the nicest people in the purchase chain. This the third time we have used them and always do the job.

December 9, 2024
Unprompted review
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Reply from Barnes and Partners

hank you for your fantastic feedback! We’re so pleased to hear that we were able to make your leasehold flat sale a smooth and efficient process. It’s wonderful to know that their professionalism and prompt responses helped ease what can often be a stressful experience.

Your recommendation means so much to us, and we’re delighted to have been part of your property journey. If you need assistance with buying or selling in the future, we’d be happy to help again.

Best regards,
Barnes and Partners

Rated 5 out of 5 stars

10 out of 10

Having Christine in my corner representing me was a blessing. Very professional, very efficient and always available to communicate. Over the past year, I have had the best support and help in my case, and I was able to get the result I wanted. I couldn't have asked for a better solicitor. Thank you Christine!

November 29, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you for such a glowing review! We’re thrilled to hear that Christine’s professionalism, efficiency, and communication made such a positive impact on your case.

It’s wonderful to know that you felt well-supported throughout the past year and were able to achieve the result you wanted. Christine works tirelessly to provide the best possible service, and we’re so pleased she could assist you.

Your kind words mean a lot to us, and if we can help you again in the future, don’t hesitate to reach out.

Best regards,
Barnes and Partners

Rated 5 out of 5 stars

Yes all my completion was done successfully

Yes all my completion was done successfully one of the best team member Zohiab shahid.

December 6, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you for your feedback! We’re so pleased to hear that your completion was successful and that you had a great experience working with Zohaib Shahid.

Zohaib is a valued member of our team, and it’s wonderful to know his efforts left such a positive impression. If we can assist you again in the future, we’d be delighted to help.

Best regards,
Barnes and Partners

Rated 5 out of 5 stars

Once again Lauren and Ross were a joy…

Once again Lauren and Ross were a joy to work with. I have now sold 3 rental properties and my parents probate house through Lauren and Ross. Every time they have been proactive and speedy - a completely different experience to every other solicitor I have used.
My daughter is now instructing them on the purchase of her flat.
I would thoroughly recommend them both

November 18, 2024
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Reply from Barnes and Partners

Thank you for your amazing review! It’s always a pleasure to work with you, and we’re so pleased to have assisted with the sale of your properties and your parents’ probate house. Lauren and Ross take great pride in providing proactive and efficient service, and it’s wonderful to hear that they’ve made such a positive difference compared to your past experiences.

We’re delighted that your daughter has chosen to instruct them as well, and we look forward to providing her with the same level of service. Your recommendation means so much to us—thank you again!

Best regards,
Barnes and Partners

Rated 5 out of 5 stars

Ross & Lauren dealt with our sale and…

Ross & Lauren dealt with our sale and house purchase and honestly they are a brilliant team. Quick responses, always on hand to help, feel like they've always got your best interests in place. You will do well to find better conveyancers! Have recommended many times and will continue to do so.
Thanks again Lauren, Ross and Barnes & Partners.

November 22, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you for your fantastic review! We’re thrilled to hear that Ross and Lauren provided such a brilliant service during your sale and house purchase. Their dedication to quick responses and putting clients’ best interests first is exactly what we aim for, and it’s wonderful to know they met your expectations.

Your continued recommendations mean so much to us, and we’re delighted to have earned your trust and support. If we can assist you again in the future, we’d be more than happy to help.

Best regards,
Barnes and Partners

Rated 5 out of 5 stars

Thank you Zohaib!

Zohaib Shahid from Barnes and Partners is a brilliant Solicitor and was instrumental in the sale of my grandads house. He is friendly and extremely efficient. No stone was left unturned and he was diligent throughout the process. Thank you Zohaib for your professionalism and kindness throughout the process.

November 27, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you so much for your wonderful review! We’re delighted to hear that Zohaib Shahid provided such exceptional service during the sale of your grandad’s house. His diligence, professionalism, and friendly approach are qualities we’re incredibly proud of, and it’s great to know he made the process smooth for you.

Your kind words mean a lot to us, and we’ll be sure to pass along your gratitude to Zohaib. If we can assist you again in the future, we’d be more than happy to help.

Best regards,
Barnes and Partners

Rated 5 out of 5 stars

Great firm to work with.

We've had to do three transactions this year and of all the solicitors I've had to work with, Zohaib as been by far the best.

Diligent, responsive, efficient. It's been a pleasure to work with him. Unlike many I could mention.

November 26, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you so much for your fantastic feedback! We’re thrilled to hear that Zohaib stood out as the best solicitor you’ve worked with during your transactions this year. His diligence, responsiveness, and efficiency are exactly the qualities we aim to deliver, and we’re so pleased that he made the process a positive one for you.

Your kind words mean a great deal to us, and we’ll be sure to share your appreciation with Zohaib. If we can assist you with anything in the future, we’d be delighted to help.

Best regards,
Barnes and Partners

Rated 5 out of 5 stars

Smooth process and really helpful solicitors

As a first time buyer, we had no idea what to do and our case was not straightforward as we had gift money from our parents. But Ozlem and Shaan were really helpful and made the process so smooth. They were flexible with the constantly changing mortgage offers of us. We can definitely recommend them. Thank you so much once again.

November 12, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you so much for your kind review! We’re delighted to hear that Ozlem and Shaan were able to guide you through the process and make it smooth, even with the complexities of gift money and changing mortgage offers. Buying a home for the first time can be daunting, and it’s wonderful to know that their support and flexibility made the experience easier for you.

Your recommendation means a lot to us, and we’re thrilled to have been part of this exciting milestone. If we can assist you again in the future, we’d be more than happy to help.

Best regards,
Barnes and Partners

Rated 5 out of 5 stars

The sale of my late Mother's property…

The sale of my late Mother's property was seamless, due to the professionalism of Robert Dawson. No need to chase up as he sent emails on a regular basis and kept me informed of progress at all times. My thanks to Robert for his assistance at this difficult time.

November 18, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you for your thoughtful review, especially during such a difficult time. We are so sorry for your loss, and we’re truly honoured to have been able to assist with the sale of your late mother’s property.

It’s heartening to hear that Robert Dawson’s professionalism and regular updates made the process seamless for you. We’ll be sure to pass along your kind words to him, as we know how much he values providing support during sensitive moments like these.

If there’s anything else we can do to assist you, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Professional

Professional, quick to respond, extremely helpful to explain anything I didn't understand,and reasonable priced will use Mr Zohaib Shahid again

November 15, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you for your kind review! We’re delighted to hear that you found Mr. Zohaib Shahid professional, responsive, and helpful throughout your experience. It’s always our goal to ensure clarity and provide excellent service at a reasonable cost, so your feedback means a great deal to us.

We’re thrilled to know you would choose to work with Mr. Shahid again and look forward to assisting you whenever needed.

Best regards,
Barnes and Partners

Rated 5 out of 5 stars

We were happy to work with this firm…

We were happy to work with this firm they were super helpful. Shaan and Ozlem were absolutely incredible, they dealt with everything in a great way and always responded promptly if we had any queries. We will happily work with this firm in the future as well. 10/10 customer service.

November 14, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you so much for your fantastic feedback! We’re delighted to hear that you were happy with the service provided by Shaan and Ozlem—they are truly invaluable members of our team. It’s wonderful to know that they handled everything so well and were responsive to your queries.

At Barnes and Partners, delivering excellent customer service is at the heart of what we do, and we’re thrilled to have earned a 10/10 from you. We look forward to working with you again in the future!

Best regards,
Barnes and Partners

Rated 5 out of 5 stars

Robert Dawson is simply brilliant.

Robert Dawson is simply brilliant.

His constant updates and support makes the process so seamless in what can be a stressful time when moving home.

I have used Rob for previous purchases and sales and will never use another solicitor.

The fact that the paperwork can be reviewed and signed electronically makes the process simple and effective whilst also having a positive impact on the environment.

He is always on hand to reply to any queries in a timely and efficient manner.

Such a fantastic service and again we thank you for all of your help Rob, you Gem!!

Ross & Naomi

November 13, 2024
Unprompted review
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Reply from Barnes and Partners

Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience working with us. Shaan and Ozlem truly go above and beyond for their clients, and it’s wonderful to know they handled everything so well and responded promptly to your queries.

Your 10/10 customer service rating means a great deal to us, and we’d be delighted to work with you again in the future. Thank you for your trust and support!

Best regards,
Barnes and Partners

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