Barracudas Activity Day Camps Reviews 

1,850
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and enthusiastic, creating a supportive and caring environment for children. Many parents highlight that their children have an amazing time, enjoying a wide variety of activities and eagerly looking forward to returning for future holidays. The camps are often described as well-organized, with smooth drop-off and pick-up processes, making them a convenient and reliable option for working parents. However, some customers also noted a decline in the variety or availability of activities, with children occasionally missing out on popular options or experiencing broken equipment. Additionally, a few people mentioned issues with staff attentiveness, communication regarding incidents, or a general feeling of the camp being rigid or poorly managed.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Holidays

Customers had positive experiences with holidays, with many reviewers expressing high satisfaction and... See more

Location

Clients share positive opinions on location, with many reviewers appreciating the convenience and suitability... See more

Service

Reviewers highlight positive aspects of service, with many praising the kind, energetic, and supportive staff... See more

Facilities

Consumers find facilities to be ambiguous, with some reviewers praising the great facilities, tailored... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve had a really positive experience with Barracudas Chislehurst. Well-organised, good communication, and the staff clearly know how to handle kids with energy and structure. The range of act... See more

Company replied

Rated 5 out of 5 stars

Barracudas in Watford central is amazing, with lovely people who look after children and keep it organised - Chane and Simone. They make it easy for parents - polite smiley people, music playing duri... See more

Company replied

Rated 5 out of 5 stars

My daughter always attends Barracudas in Essex during the summer or over some other half-term holidays. She always makes new friends, has plenty of fun and arrives home happy and smiling with all the... See more

Company replied

Rated 5 out of 5 stars

My son attends Barracudas during half term, usually twice a week, and we’ve really appreciated the supportive and caring environment. I especially want to mention Matt, who made a big difference on... See more

Company replied


Company details

  1. Summer Camp
  2. Children's Club
  3. Recreational and Vacation Camps

Written by the company

The UK's Favourite School Holiday Camp Provider. For over 30 years, Barracudas has been creating unforgettable experiences for children at our award-winning summer camps, Easter camps, and half-term camps. As a leading provider of Ofsted-registered holiday camps and school holiday childcare, we help children stay active, make new friends, build confidence, and have fun during the school holidays. Our camps run from 8.30am to 5.30pm (with extended hours from 8am to 6pm), providing parents with flexible, high-quality childcare and children with a safe, exciting environment packed with adventure. With over 80 activities available, including sports, swimming (where available), arts & crafts, team challenges, archery, and motor sports, every day offers something new to discover. What makes Barracudas different is that children can choose their activities every session, creating a personalised holiday camp experience based on their interests and passions. Safety, wellbeing, and enjoyment are at the heart of everything we do. Our enhanced DBS-checked staff are trained and qualified in the activities they deliver, supported by experienced management teams and excellent staff-to-child ratios. Thousands of families trust Barracudas each year for summer holiday camps, Easter holiday camps, and half-term childcare, knowing their children will enjoy an engaging, safe, and memorable experience. More choice. More fun. More confidence. That's the Barracudas experience.

Giving Every Child Such An Amazing Experience They Can't Wait To Come Back!

Written by the company

Who we are...
The UK's Number 1 holiday camp! Barracudas offers outstanding Easter camps, summer club and half term camps. Our camps have provided active entertainment for children in the school holidays for over 30 years. With an unrivalled choice of over 80 activities on offer and a choice for every session, kids love our multi-activity camps, making life-long memories and friends every year.
What we do...
We run high quality Ofsted inspected holiday clubs for children and young people aged 4 ½ - 14 years Delivering reassuring peace of mind for parents and fantastic FUN for kids. We like to think that we do a pretty good job and run a slick operation, but just to be sure we’re registered with Ofsted, who have graded us as 'Outstanding' more times than any other comparable provider. Whilst ratings for activity camps have now changed to 'Met' or 'Not Met', we continue to receive official approval.
How we do it...
We bring together professional and caring staff teams, fantastic facilities and best quality practice Committed to offering the very best childrens camps. Introducing innovative programmes and activities to always give children a choice to keep them busy and safe. We do it with enthusiasm, professionalism and FUN and always aim to give every child such an amazing experience they can’t wait to come back!

Contact info

2026 camps now live!

Discounted spaces available at Easter, summer & half term camps!

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,850)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

My daughter had a brilliant time but parents weren’t happy

My daughter had a brilliant time. The price and location was good. Activities were varied and active. My only criticism is that the staff we came across weren’t very friendly and gave no handover whatsoever. My daughter is only 4 so it was a big deal to leave her for a whole day with strangers so some communication and friendly faces would have been appreciated!

August 14, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your 4* review and feedback!

Kind regards, Barracudas

Rated 5 out of 5 stars

What an adventure

From the offset, the welcome at Bishops Stortford was warm & friendly. We just knew our little one who is 8 years old was going to have fun. She had the most amazing time! The list of activities seemed endless, she made new friends and she came home every day exhausted and ready for wind down and bed. On her last day she hugged them all and promised to go back if she was allowed. We loved the fact she was having the best time in a safe and regulated environment. We'd highly recommend.

August 4, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your 5* review!

Kind regards, Barracudas

Rated 5 out of 5 stars

My 5&8 year old was at Letchworth…

My 5&8 year old was at Letchworth Barracudas for the first time this summer.
They came back saying ‘ officially the best camp ever’.

August 11, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your 5* review!

Kind regards,
Barracudas

Rated 5 out of 5 stars

My daughter loved her time at…

My daughter loved her time at Barracudas and we were really impressed with the range of activities that was offered. We booked at the early bird rate and the value for money was amazing

August 15, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your 5* review!

Kind regards,
Barracudas

Rated 5 out of 5 stars

We can’t wait for the next camp!

Our child wakes up every morning excited for barracudas! The staff are so incredibly friendly and we can tell how comfortable our child is as he’s always talking about the day to us.

August 14, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your 5* review!

Kind regards,
Barracudas

Rated 5 out of 5 stars

Such a great camp!

Our son went over several weeks this summer and absolutely loved it every time. He came out smiling, telling stories of his day. He ate all his packed lunch, snacks and some. It's so wonderful to know your children are cared for, happy when you need to work or have other engagements!

August 14, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your 5* review!

Kind regards,
Barracudas

Rated 5 out of 5 stars

5* for Norwich

We are from Glasgow, Scotland and my 5 year old son travelled down to Norwich with me for the week for work. He attended the Norwich camp and loved it. He was so excited to go to camp each day and built some really good relationships with the staff and other kids. I was a little worried on the first day that he would be a little nervous but he was made to feel really comfortable and very welcome by all the staff.

Thank you Barracudas! He is hoping to come back next year x

August 4, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your 5* review!

Kind regards,
Barracudas

Rated 5 out of 5 stars

The best camp in Watford!

To anyone considering Barracudas camp in Watford!
I have personally went here and it’s absolutely amazing, the activities and the overall atmosphere is just really great and welcoming! It is a little more pricey than other camps but it’s extremely worth it and your child won’t leave disappointed and will definitely want to return. I just want to give a shout out to the staff for making this place great.

August 14, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your 5* review!

Kind regards,
Barracudas

Rated 5 out of 5 stars

A fun place to meet friends

The staff are attentive, they remember our kids names and habits really quickly and build familiarity. The activies are fun and our son comes home happy and relaxed. Highly recommended.

August 14, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your 5* review!

Kind regards,
Barracudas

Rated 5 out of 5 stars

Great staff

Great staff. Very welcoming. Greta range of activities covering a full day.

August 13, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your 5* review!

Kind regards,
Barracudas

Rated 1 out of 5 stars

Email you to tell you to download the…

Email you to tell you to download the app or the timetables yet there is none!!!

August 14, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your review and feedback.

We appreciate your feedback and the comments you have made. We will use this feedback to improve our services going forward.

If you would like to discuss it further please give us a call on 01480 467567.

Warm regards, Barracudas

Rated 5 out of 5 stars

Beyond the call of duty

My daughter has grown in confidence since doing Barracudas summer club at Maidstone. The staff go above and beyond the call of duty.
Especially the customer service team as I started a new job and when my disabilities fail me, I knew I call the team up and say I’m so sorry I can’t get my girl to club today they made sure their was space for another day. Thank you so much for helping our family

August 6, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your 5* review!

Kind regards,
Barracudas

Rated 5 out of 5 stars

Safe and well organised

My 9 year old loves the variety of activities offered, which are well structured and organized by lovely people.
For me, the communications and back-office operations are always exceptional and I feel I can thoroughly trust Barracudas.

August 12, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your 5* review!

Kind regards,
Barracudas

Rated 2 out of 5 stars

It's more like a Militar camp than children summer camp.

Our recent experience with Barracudas Summer Camp in Balham was deeply disappointing. My 4-year-old son, who is currently in Reception, is full of energy, friendly, and polite. Like many children his age, he is still learning to manage his emotions — something completely typical in early childhood development.

On his first day, we explained clearly to the staff that our son can struggle with changes in routine and may become frustrated in certain situations, particularly if another child takes a toy from him or disrupts his play. His emotional reactions, such as hitting or biting, are rare and not premeditated — but when they do occur, it’s usually because no adult was close by to help him regulate in the moment. At his school and after-school club, this hasn’t been an issue because staff know how to guide and pre-empt these situations with care.

What was most upsetting was how quickly we were told that if it happened again, our child could be excluded. I spoke with Sara (from head office, I believe), and I was shocked by how she described my son — as if he were a much older child capable of fully understanding and managing complex emotional expectations. He’s not. He’s 4.

From a child development perspective, emotional self-regulation is something that continues developing well into primary school. At this age, children rely on adults to help them co-regulate. Punitive measures like exclusion are not only ineffective — they are inappropriate when used as a first response to completely age-typical behaviour. The strict, rigid way the camp was run felt far closer to a military training program than a nurturing children’s summer camp.

Adding to our concern, there were three separate occasions when our son came home with visible injuries — a bruise on his nose, a scratch on his chin, and even a bruise underneath his eye. In none of these cases were we informed by staff about what had happened. Each time I asked, the answer was the same: “I’ll check and get back to you” — but nobody ever did. This lack of transparency and communication is unacceptable in any childcare setting.

Because we were told our son might be excluded, and before that could even happen, my husband and I made the decision to remove him and enroll him in another summer camp. I spoke with the manager at the new camp directly, and she immediately showed a much deeper understanding of young children’s needs and behaviour. It was a clear contrast in professionalism and developmental knowledge.

If a holiday camp cannot support a child in Reception who just needs some adult guidance and patience, then I genuinely question whether they are equipped to be working with young children at all.

To be clear, my son does not have any diagnosis, is not on the autism spectrum, and does well in structured settings where staff are trained to understand child behaviour. But if your child is the kind who doesn’t immediately “follow the book,” Barracudas is not the right place.

That said, I want to thank Patrice and Fran, who were kind, understanding, and the only part of this experience that felt genuinely child-centred. They clearly care and tried their best.

For one of the most expensive camps in the Balham area, we expected a much higher standard of emotional understanding, communication, and basic safety. We won’t be returning, and I know we’re not alone.

August 1, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for sharing your feedback. We’re sorry to hear this and understand that our Customer Services team has already been in touch. If you’d like to discuss further, please feel free to call us on 01480 467 567.

Rated 5 out of 5 stars

Bishop's Stortfod - Amazing!

My daughter attended Bishop's Stortford camp this summer and had an incredible time! We've tried all the local camps and this one is by far her favourite! All the hosts were amazing, super organised and the activities were exceptional! Thank you!

We will definitely be back!

July 28, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your 5* review!

Kind regards,
Barracudas

Rated 5 out of 5 stars

Amazing job dealing with allergies

My son has been at Letchworth for 2 weeks, he loves it and has really enjoyed the activities.
The staff have been amazing dealing with his complex allergies.
Highly recommend
Thank you staff

August 6, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your 5* review!

Kind regards,
Barracudas

Rated 5 out of 5 stars

Absolutely brilliant

My son had a brilliant time at Barracuda’s / Twickenham St Catherine’s last week, the staff were superb, especially Alice & Sofia who both went above & beyond to ensure Oskar had the best time & helped him overcome his anxiousness, which is why we keep coming back to this site in particular & have recommended to many others. Warmest Wishes Mel Margolis

August 8, 2025
Unprompted review
Barracudas Activity Day Camps logo

Reply from Barracudas Activity Day Camps

Thank you for your 5* review!

Kind regards,
Barracudas

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look