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Barrhead Travel  Reviews 

57,719
•
TrustScore 5 out of 5

4.9

Travel Agency
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Review summary

Created with AI, based on recent reviews

Looking at 11,074 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently highlight the staff members for being extremely helpful, friendly, and highly knowledgeable when planning holiday trips. Reviewers consistently note that the overall booking process is seamless, remarkably efficient, and well-organized from start to finish. Some reviewers were happy with bespoke holiday packages carefully tailored to meet their specific personal requirements. Some people were satisfied with flexible arrangements conducted smoothly either in local branches or conveniently over the phone. Many reviewers truly appreciate the continuous communication and helpful updates provided by dedicated advisors throughout the entire planning stage.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable when planning holidays.... See more

Holidays

Clients share positive opinions on holidays, noting that staff are consistently friendly, knowledgeable, and... See more

Service

Customers had positive experiences with service, noting that staff go above and beyond to provide helpful,... See more

Booking process

People report positive experiences with the booking process, frequently praising the knowledgeable and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the friendly, knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked our Canadadian Rockies and Alaska cruise trip through Rachel at the Dundee Branch. Rachel has been super helpful, knowledgeable and efficient - nothing has been too much trouble for her even... See more

Rated 5 out of 5 stars

Very friendly staff, knowledgeable and very helpful. Good advice regarding using their agent for private transfers, who were very competitive and on time for both transfers. Don’t normally use travel... See more

Rated 5 out of 5 stars

Absolutely amazing staff/service. Emma and Ange kept in constant contact throughout. Not the first time we’ve used them and it certainly won’t be the last. This team make booking holidays seamless... See more

Rated 5 out of 5 stars

All the staff at Barrhead travel, Isle of Wight, are amazing, so helpful, their knowledge of the places to visit are so helpful when trying to book a holiday, nothing is too much trouble! Special shou... See more

Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Flights Search Site
  4. Travel Aggregator

Written by the company

Barrhead Travel is no ordinary travel agent. With a UK-wide network of 70 locations and 45 years of experience in the travel industry, it’s no wonder we’ve been voted the UK’s number-one travel agent for the past seven years. Fully ABTA Bonded and ATOL Protected.

Contact info

4.9

Excellent

TrustScore 5 out of 5

58K reviews

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4.9

All reviews

(57,719)

11,028 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Euan Nicol at Dundee office came up…

Euan Nicol at Dundee office came up trumps once again.We have booked numerous holidays mostly cruises over many years now and would never go past Euan.He knows exactly what we like and always manages to tailor everything perfectly.Its an absolute pleasure to deal with him.I would give him 10 stars every time if I could.Thank you once again Euan.

September 18, 2026
Rated 5 out of 5 stars

Always Barrhead

Always have a great experience at Barrhead, wouldn’t go anywhere else. We usually go to Joy at Burnley but she was busy so Fiona helped us choose our first holiday without children. She was brilliant x

September 12, 2026
Rated 5 out of 5 stars

Excellent

Natalie is excellent. We were looking for a large group holiday. We changed dates & hotels along the way & Natalie made this possible. Thank you

September 18, 2026
Rated 5 out of 5 stars

Canada holiday.

The representative we met (unfortunately I can’t remember her name) was very knowledgeable and was able to guide us in an appropriate way. We were put under no pressure at all, and left after 45 minutes or so with the holiday booked.

September 18, 2026
Rated 5 out of 5 stars

Holiday goals

The staff are always efficient and booking process is so easy. Good knowledge of hotels and discounts on offer

September 19, 2026

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