Barrhead Travel Reviews

57,732

•

4.9

Travel Agency

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Review summary

Created with AI, based on recent reviews

Looking at 11,074 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently highlight the staff members for being extremely helpful, friendly, and highly knowledgeable when planning holiday trips. Reviewers consistently note that the overall booking process is seamless, remarkably efficient, and well-organized from start to finish. Some reviewers were happy with bespoke holiday packages carefully tailored to meet their specific personal requirements. Some people were satisfied with flexible arrangements conducted smoothly either in local branches or conveniently over the phone. Many reviewers truly appreciate the continuous communication and helpful updates provided by dedicated advisors throughout the entire planning stage.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable when planning holidays.... See more

Holidays

Clients share positive opinions on holidays, noting that staff are consistently friendly, knowledgeable, and... See more

Service

Customers had positive experiences with service, noting that staff go above and beyond to provide helpful,... See more

Booking process

People report positive experiences with the booking process, frequently praising the knowledgeable and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the friendly, knowledgeable... See more

Reviews shaping this summary

We booked our Canadadian Rockies and Alaska cruise trip through Rachel at the Dundee Branch. Rachel has been super helpful, knowledgeable and efficient - nothing has been too much trouble for her even... See more

Very friendly staff, knowledgeable and very helpful. Good advice regarding using their agent for private transfers, who were very competitive and on time for both transfers. Don’t normally use travel... See more

Absolutely amazing staff/service. Emma and Ange kept in constant contact throughout. Not the first time we’ve used them and it certainly won’t be the last. This team make booking holidays seamless... See more

All the staff at Barrhead travel, Isle of Wight, are amazing, so helpful, their knowledge of the places to visit are so helpful when trying to book a holiday, nothing is too much trouble! Special shou... See more

Company details

Written by the company

Barrhead Travel is no ordinary travel agent. With a UK-wide network of 70 locations and 45 years of experience in the travel industry, it’s no wonder we’ve been voted the UK’s number-one travel agent for the past seven years. Fully ABTA Bonded and ATOL Protected.

Contact info

Libertas House, 39 St. Vincent Place, G1 2ER, Glasgow, United Kingdom
0330 094 8364
supportteam@barrheadtravel.co.uk
www.barrheadtravel.co.uk

4.9

Excellent

58K reviews

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All reviews

(57,732)

11,052 reviews in the last 12 months

Really pleased at how helpful Melissa was when I booked our river cruise

Customer service is always great at port Glasgow, Leanne is fantastic and always helps us pick the right destination and hotel, thank you so much

September 3, 2026

4 days ago

Michelle helped us book our next…

Michelle helped us book our next holiday to Florida, very helpful and kept us upto date with everything and did us a great deal on the package

August 2, 2026

4 days ago

As always

As always, great service from a knowledgeable and helpful team

September 17, 2026

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