Barristerconnect Reviews 699

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional demeanor, highlighting the outstanding service and customer support received. Many people noted the quick response times, appreciating the efficiency and ease with which their needs were addressed. However, some customers also noted issues with claims, mentioning instances where they felt their cases were not handled with the expected care or expertise. A few other people also felt that the service was dismissive or that the assigned barristers were unresponsive, leading to disappointment and a perception of being let down.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise the professionalism, expertise, and supportive... See more

Service

Users describe positive interactions with service, highlighting the professionalism, responsiveness, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the support agents... See more

Response time

Customers had positive experiences with response time. Many reviewers praised the quick and efficient... See more

Claim

Reviewers mention ambiguous feedback about claims. Some customers express gratitude for exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chowdhury went beyond my expectations in delivering outstanding service. Even more than what I had planned to put forward to courts. He completely had my best interests in mind and pushed even whils... See more

Rated 5 out of 5 stars

Paul Dipre was beyond comprehension of his straight talking and ability to quantify the risks to us, he went in my opinion far beyond what I would expect. We spoke on Teams less than 24 hours befor... See more

Company replied

Rated 5 out of 5 stars

Rory made the process of identifying a Barrister quick and easy. The entire process was simple. James Osborne represented us at Court and did so in a most excellent manner. He is an expert of his p... See more

Company replied

Rated 5 out of 5 stars

Nastassi at Barrister Connect has been fantastic in helping us find the right counsel for our matters. She really takes the time to understand what we need and always comes back with suitable options.... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

699 reviews

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Replied to 76% of negative reviews

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Rated 5 out of 5 stars

Stephanie is just the best described as…

Stephanie is just the best described as an angel in disguise gets to the core of the situation and really makes a difference we will definitely be using Stephanie again for our next hearing. Goes above and beyond. Stephanie you really are amazing thank you from the bottom of our hearts for everything.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

I have been going through a divorce for…

I have been going through a divorce for four years today was the finale
Stephanie was excellent very thorough and got my side of the argument very well
I expected to have to pay my ex thousands but that wasn’t the case
An excellent barrister I recommend if anybody out there needs one to defend them then this lady is the one you need to pick
Thank you Stephanie you are awesome

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Pauline was so caring and amazing

Pauline was so caring and amazing. She was really helpful and gave great advice. She put us at our ease through all this process. I would highly recommend her in any case. Pauline got us the result we needed in court. Thank you Pauline

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Stephanie Heijdra is amazing!

Stephanie Heijdra is amazing!!
She knows the law like the back of her hand, really helped me today to get the results I wanted, really attentive with her clients, couldn’t have asked for a better barrister. Would highly recommend, thanks again 🙏🙏

October 18, 2024
Unprompted review
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Reply from Barristerconnect

Thank you for sharing this great feedback, Simon. We've passed on to Stephanie.

Rated 2 out of 5 stars

Beware their 'fees' and false empathy

I dont believe many of the reviews on here are accurate, but the actual barrister's themselves are very very good.
My issue is how Clerksroom deal with each case.
The cost of each hearing differs each time, which isnt helpful for planning, but I would recommend that you request a breakdown of the invoice to be paid. This is where they make their money. If you speak to the barristers, you realise that they dont see most of what you actually pay Clerksroom. Why isnt the Clerksroom service a set fee?
Why are they charging a fee again, when you use the same barrister who knows the case, for the next hearing and then their fees have gone up again?

Dont be fooled by the initial charm. That willingness to help you and even offer a lower fee for that first hearing. When the case goes into the nitty gritty, they will show their true colours, and sadly this is when they pounce on the weak and vulnerable, leading to people being forced into paying extreme fees, which quite frankly, dont add up, when the work they have done is no different to the previous case.

They merely 'book' someone for you. Thats it. So this should be a set fee, with the barrister receiving the remainder of what is to be agreed as a fixed price (be prepared for additional costs if the case is more complex than they expected).

All in all, woudl i recommend them. No. But anyone going through a court proceeding is governed by their financial status and ability to fund legal help. Clerksroom sadly are a business, out to make money, and this is evident when they begin to raise their fee, despite them doing less and less as a case progresses from hearing to hearing.
Ask your barrister. Ask for a breakdown of what you are paying each time. You will be shocked.............

October 16, 2023
Unprompted review
Barristerconnect logo

Reply from Barristerconnect

Thank you for sharing your thoughts and concerns with us. We genuinely appreciate your feedback, as it helps us improve our services.

We understand that the variability in legal fees can be confusing, and we apologise for any lack of clarity on our part regarding fees charged for representation. It’s important to clarify that fees for court hearings can differ due to the nature of the work involved in preparing for each individual hearing.

As cases progress to from initial hearings to contested and final hearings, the level of preparation and expertise required on the part of the barrister typically increases. This is reflected in the fees, as a greater degree of preparatory work is usually needed represent clients in the more complex and developed stages of their proceedings.

We strive to maintain transparency in our billing practices, and we encourage all clients to request a breakdown of invoices if they have questions. We believe that clear communication about fees is essential, and our clerks are always available to assist with any queries you may have regarding costs.

Regarding your inference that we 'pounce on the weak and vulnerable', we would like to emphasise that we pride ourselves on providing an efficient and cost-effective service designed to increase access to justice for some of the least privileged individuals in our society. Our competitive fees for direct access barristers are among the most reasonable in the market, reflecting our commitment to making high-quality legal representation accessible.

We understand the financial pressures many clients face, and we work diligently to ensure that our services remain affordable while maintaining the highest standards of legal advice and representation.

Rest assured, your concerns are taken seriously, and we will continue to work on improving our processes and communication to ensure a better experience for all our clients. Thank you again for your feedback, and we wish you the best in your legal journey.

Rated 5 out of 5 stars

EUGENE IS AMAZING.

EUGENE IS AMAZING.. incredibly knowledgeable and quite charming.. great sense of humour .. lovely lovely man but above all an absolute force.. you need him on your side.. ❤️ Thank you Eugene, you were invaluable to us..

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service with outstanding…

Excellent service with outstanding barristers. I would highly recommend Stephanie Heijdra, she is very professional and experienced

October 7, 2024
Unprompted review
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Reply from Barristerconnect

Thanks for your feedback — we've passed this on to Stephanie!

Rated 5 out of 5 stars

I contacted Clerksroom Direct…

I contacted Clerksroom Direct Barristers. Was put in touch with a Rebecca Hodgins for a injunction. This is the lady if you want a good Barrister. Excellent from start to finish, straight to the point,easy to work with. Very impressive and highly recommended. Even escorted me and sister to my car from courtroom. Fantastic Lady and much appreciated Rebecca. Jane Hayward.

October 4, 2024
Unprompted review
Barristerconnect logo

Reply from Barristerconnect

Thanks for your feedback, Jane — we're glad Rebecca could help!

Rated 5 out of 5 stars

Great service

Was last minute call, they provided me with professional Barrister who helped sort out my issue. Thanks, much appreciated.

October 2, 2024
Unprompted review
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Reply from Barristerconnect

We're glad we could help, Ismail. Thank you for leaving your feedback.

Rated 5 out of 5 stars

The excellent, honourable and reassuring Barrister Nadeem Aslam Khan…

I have had the pleasure of working on matters with Barrister Nadeem Aslam Khan with understanding for sensitivity and honour and respect. He has been steadfast in the face of adversity and behaviour known as SLAPP with/for other harassments and maintained his honour and integrity of Bar Council Standards. He’s assessed the matters accurately and efficiently in my best interest and treated me as family. I’m proud that Barristers like Nadeem Aslam Khan exist in the United Kingdom.

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Time was tight but Clerksroom Direct delivered

I contacted Clerksroom Direct with less than 2 weeks to go before a final court hearing outlining what specific expertise I was looking for. I was really concerned that the timescale was so tight there would be no quality barrister available. I needn't have worried.

Rory responded promptly and reassured me Clerksroom Direct would be able to help. He came back a few hours later recommending Stephanie Heijdra. She was totally professional and spent nearly two and a half hours going through my daughter’s case with us. Her questions were pertinent and got to the nub of each problem. Her eye for detail was laser sharp.

Stephanie has a gift for ‘reading’ people accurately which came into play in court. My daughter and I were delighted with the outcome which seemed little short of a miracle, given the starting point.

I would recommend Clerksroom Direct for their prompt and professional service. They absolutely matched what I was looking for with their barrister recommendation. Clarification was given quickly when I had a question. Everything went through smoothly.

Highly recommended service.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

100 Stars 🌟

I wish there were more stars to rate Dee as my Barrister.
Caring, understanding, compassionate are 3 of the many qualities Dee has outside of the usual qualities a barrister would have.
As a barrister, Dee was knowledgeable, efficient, her attention to detail was outstanding, going above and beyond for me, with her advice and help.
Within the court setting Dee put me at ease, made sure I was going in to the hearing with a good understanding of all potential outcomes, there was also a plan in place for each eventuality.
There are no words to explain how Dee helped me, and what I would have done without her help. If you're looking for a Barrister to go beyond your expectations, Dee is the one!

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Contacting Clerksroom Direct in…

Contacting Clerksroom Direct in assistance with my child arrangement order was the best move I made.
Being assigned Nadeem Aslam as my Barrister made the difference to having a successful case and final hearing in court.
I have never been through a court process like this. With so much at stake regarding my son and given some of the allegations it was very stressful time which Nadeem put a blanket of calmness over instantly. His professionalism along with personal experience really made a huge difference in how we moved forward. Nadeem secured what I wanted from court and more. Going above abd beyond from day one of speaking up to and after the final court hearing.
It is a day and moment I shall never forget. I cannot show him enough gratitude aa deserves.

If you have a child arrangement order/dispute. 100% go through Nadeem Aslam. He really is a great guy.

Now I can enjoy building a relationship up with my son...

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Family court

Nadeem aslam - represented me in court. As I struggle with anxiety, and as we met in person he gave me full confidence and made me at ease with the whole situation, and I’m continuing to use him for further matters. My family was with me as well and they couldn’t speak highly enough of him. I would highly recommend him.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service from Nick Wright!

Outstanding service from Nick Wright!
An amazing barrister, great knowledge, challenging and absolutely the right person to have by your side.
You would not want to go up against Nick, he is thorough, detailed and knows the system very well.

Nick - a big thank you for being amazing! What a great result today even when initially things didn't look great for us! Justice was served... honesty won!

Hopefully I never need to use your services again, but if I do, I would 1000% come to you.

August 30, 2024
Unprompted review
Rated 1 out of 5 stars

Barrister for Family Court absolute waste of money

Now! I don’t ever write reviews, nor do I like to bad mouth people, or hurt peoples feelings! That is not my intention when writing this review.

But I feel that I should give people the heads up, who may also be in a very similar situation, im not saying that this will be the case may be in all situations but after a very distressing couple of years, I had decided that my only option left to resolve my family issues, was to have to attend court. After my first hearing & representing myself, I decided for the my Final hearing, that I would instruct a barrister, because I didn’t have a solicitor I instructed a barrister. What I did not know, was this was going to be a complete waste of money. To break this down, without rambling on and going into to much detail.

In 2021 my ex-partner took both my children from me, (because I had a new partner) Police wouldn’t do anything. After a few months my eldest came back to me, & he kept my youngest son. But he would only let him come to me once a week & every other wkend. I tried mediation, that didn’t work, as my ex-partner would not agree.
I tried speaking with him, everything. So all that was left was to attend court to be able to get something in place where I could spend more time with my son. Went to court in June this year, & I represented myself. The next hearing was this August.

I contacted clerksroom direct, and was allocated a Barrister. Who I was told he would be in touch, to arrange a convenient time to telephone me, which he did not. He telephoned me at 7:00pm the evening before. He was on the call all of 3 minutes. 😳😲 when we arrived at court & met with him the next morning.
It was as though he had not read through my statement or my respondent’s statement what so ever! He had no idea about any form of psychology abuse or manipulation or anything of the other that me & my children have been put though. Which if he had read my statements then he would have been aware of.

It was as though all he had read was the statement that CAFFCASS had wrote. As that’s all he seemed interested in,
as he said that this is not about you, or what you want. It’s about the children.
Yes, fair enough I agree to some extent. But at the end of the day. They are our children & we should have equal rights to spend equal time with them.
The Barrister even said to me, “I don’t know what we are even doing here! You’re wasting your money!!” He even said that, his own words. He didn’t seem to want to fight for anything else that I wanted. He didn’t seem interested in the case at all.

The issues wasn’t just about time spend with children I wanted to raise other issues up. Which was not even going to get looked at or argued by him, he didn’t want any to entertain any of it, he just wanted to free up court time & get off early.

What a waste of £1,800. I am Really disappointed in the service that I received. This was mine & my children’s future. These Barristers need to take things more seriously. At least put abit more effort in and try.

August 20, 2024
Unprompted review

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