DO NOT USE THEY ARE USELESS. They use locums and staff that have zero experience...... literally just got their qualification. They are simply inept, unprofessional and have no morals. The experienc... See more
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Absolutely terrible I chased up so many documents and bank statements for them and spent so much time getting the information they said they needed and then they just ignored me completely. Terrible!!... See more
Company replied
I have dealt with Bartletts (Louise Nelson) on all our conveyancing matters for the last 15 years as well as drafting our wills. I find Louise extremely helpful and efficient and Louise has cooperated... See more
We used Bartlett’s Solicitors when selling and buying a house and I cannot fault them at all. James Edwards (who dealt with both properties on our behalf) was very professional, friendly and I wou... See more
Company details
Written by the company
Bartletts Solicitors has been trading from Marldon Chambers, 30 North John Street, Liverpool, L2 9QN for over 154 years. The firm was managed by John Bartlett for over 40 years, the last 25 of which he was assisted by Trevor Morris. Trevor is now the managing director, representing continuity for the firm’s traditional values and customer satisfaction ethos. Bartletts now has over 40 legal staff and 4 offices. We offer a nationwide service from our Liverpool City Centre offices. The practice has particular expertise in personal injury, commercial property, conveyancing, wills, probate and lasting power of attorney. This review site is only for work carried out by our solicitors in Liverpool city centre. If you have a review or comment regarding work carried out by our other offices we would appreciate it if you leave it in the appropriate place, which is not this web page. Bartletts Solicitors of Chester's Trustpilot web page can be found at: https://uk.trustpilot.com/review/www.bartletts.co.uk
Contact info
Marldon Chambers, 30 North John Street, L2 9QN, Liverpool, United Kingdom
- 0151 227 3391
- customerservices@bartlettslaw.co.uk
- www.bartlettslaw.co.uk
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I have dealt with Bartletts (Louise …
I have dealt with Bartletts (Louise Nelson) on all our conveyancing matters for the last 15 years as well as drafting our wills. I find Louise extremely helpful and efficient and Louise has cooperated if we have needed matters dealings with urgently. Louise also dealt with other family members' conveyancing. Would highly recommend the firm. Fees are reasonable too.
Good service, value for money and professional
We used Bartletts for a house sale answer purchase. Good service, very quick to respond to emails and professional throughout, always got a personal service from the partner overseeing the work when required, would recommend. Good value for money.
Bartletts
Excellent service. Louise Nelson was very professional, prompt and made the whole experience stress free. Would recommend her to anyone. We were recommended to her by another solicitor who was not wrong.
Stan foulkes.
High recommended
Clear Fee structure, fast response and I highly recommend James Edwards for other commercial legal work.
Top company
Sian was faultless. Always kept me informed and secured a positive result. Would definitely recommend.
Louise solicitor
Good solid solicitor. Examined my source of funds in detail as I'm a returning expat and needed to comply with money laundering regulations.
Very professional- will use again
Family Law
I have never had the need to use solicitors very much in the past but in my time of need I found the guidance and kind assistance I received from Bartletts Solcitors to be invalueable. Polite and kind assistance goes a long way to making family problems a little easier to deal with. My probems were dealt with quickly and accurately and I found the fees to be fair and competative.

Reply from Bartletts Solicitors Liverpool
They are a good solicitor company to go with thanks for your help.
Good company to go with got me the right money thanksx
Would recommend
I found all the staff that I dealt with regarding my claim to be professional at all times and were always available to answer questions .
Helpful and considerate to my needs at all times. I would highly recommend Bartletts.
My Opinion
I found Barletts very efficient, they kept me informed and dealt with my case professionally. From start to finish, which included medical investigations, the whole thing only took just over 12 months until I received my pay out. I would definitely recommend them.
Started off keen, dragged on
I went with Bartletts originally due to their location. I was born in Liverpool so I felt it would be a better service to use a home town solicitor rather than a big city London firm. They started off very keen and truly efficient. However the original person representing my case left the practice and the goal posts changed. I was really left to my own choices for some time given very little advice and advised that I shouldn't claim for loss of wages due to not having insufficient support. I did pay out for physiotherapy and kept the invoices but these were not accepted. The same went for my accountancy etc. In order to speed the process. I simply took the first offer as I knew that these guys where not exactly supportive and it was catch 22. Delightful people but I wouldn't use them again as they really lost interest and it was going around in circles. I am glad to have got closure on the case and put this long and painful experience behind me.
Selling a house
Although not the cheapest they are also not the dearest.
From my first to last contact with them I found them pleasant and very friendly. They guided me through every step of selling my house and when the timescales became tight they didn't miss a deadline.
The only criticism I have is they do not have a post box .outside office hours but I still would recommend them to my friends and family
Great Help
My solicitor Louise was a great help with my mortgage
Being a first time buyer she dealt efficiently with all my requests and helped the process complete in the fastest manner possible
I would recommend her to people in the future
Louise Nelson - Bartletts Solicitors
Louise has always provided a professional and friendly efficient service to us, I would highly recommend her as a solicitor.
Great service
Joe Smith at Bartletts, always very helpful and happy to help with any queries or concerns. I am happy with result
K Kemble
Very very good at what they do
Battletts r a very good and help full group who have help me from start 2 finish an sian very nice an understanding thank u
"DONT USE IF YOU WANT TO WIN"
Absolutely disgusted with this Company. We recommend everyone stay clear. If your claim do oes go to court you will be totally shocked at the incompetence of them. They have no idea what they are doing. After a long fight we lost, not because the judge didn't believe us, but because they did not supply the correct evidence. There is so much to say but will take to long! All I can say is DONT USE not if you want to win your claim and you don't want to be made to look like a fool.

Reply from Bartletts Solicitors Liverpool
Brilliant Company
The solicitor who dealt with my case was very helpful, understanding and selfless. Would recommend this solicitor firm to anyone!!
Sian Taylor from Bartletts Solicitors
From the get go Sian listened to me and was very sympathetic to my accident. The decision was almost immediate and they were straight forward. My case did take some time but that was due process and was not the fault of Bartletts. I was completely satisfied with their service and when the other side made an offer Bartletts advised me that it was not enough, they worked until they got me the most acceptable offer. I would recommend them highly.
Great service from Louise and the team
Louise Nelson was patient and friendly from the start and gave me all the advice I needed.
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