Bartletts Solicitors Liverpool Reviews 

254
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

DO NOT USE THEY ARE USELESS. They use locums and staff that have zero experience...... literally just got their qualification. They are simply inept, unprofessional and have no morals. The experienc... See more

Rated 1 out of 5 stars

Absolutely terrible I chased up so many documents and bank statements for them and spent so much time getting the information they said they needed and then they just ignored me completely. Terrible!!... See more

Company replied

Rated 5 out of 5 stars

I have dealt with Bartletts (Louise Nelson) on all our conveyancing matters for the last 15 years as well as drafting our wills. I find Louise extremely helpful and efficient and Louise has cooperated... See more

Rated 5 out of 5 stars

We used Bartlett’s Solicitors when selling and buying a house and I cannot fault them at all. James Edwards (who dealt with both properties on our behalf) was very professional, friendly and I wou... See more

Company details

  1. Legal Aid Office
  2. Law Firm
  3. Lawyer
  4. Legal Services

Written by the company

Bartletts Solicitors has been trading from Marldon Chambers, 30 North John Street, Liverpool, L2 9QN for over 154 years. The firm was managed by John Bartlett for over 40 years, the last 25 of which he was assisted by Trevor Morris. Trevor is now the managing director, representing continuity for the firm’s traditional values and customer satisfaction ethos. Bartletts now has over 40 legal staff and 4 offices. We offer a nationwide service from our Liverpool City Centre offices. The practice has particular expertise in personal injury, commercial property, conveyancing, wills, probate and lasting power of attorney. This review site is only for work carried out by our solicitors in Liverpool city centre. If you have a review or comment regarding work carried out by our other offices we would appreciate it if you leave it in the appropriate place, which is not this web page. Bartletts Solicitors of Chester's Trustpilot web page can be found at: https://uk.trustpilot.com/review/www.bartletts.co.uk


Contact info

3.0

Average

TrustScore 3 out of 5

254 reviews

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3.0

All reviews

(254)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Sian Taylor

The solicitor dealing with my case (Sian Taylor) has been above all expectations through the process of my claim and the issues I have faced in receiving physio post settlement! I would definitely recommend.

September 28, 2017
Unprompted review
Bartletts Solicitors Liverpool logo

Reply from Bartletts Solicitors Liverpool

Dear Gareth,

Thank you for reviewing our road traffic accident service. We have passed on your review to your lawyer.

Kind Regards,

Bartletts Solicitors

Rated 4 out of 5 stars

Happy with the out come good working …claim

Happy with the out come good working professional

September 25, 2017
Unprompted review
Bartletts Solicitors Liverpool logo

Reply from Bartletts Solicitors Liverpool

Dear Helen,

Thank you for reviewing our service. We have passed on your review to your solicitor Nicola Perry.

Kind Regards,

Bartletts Solicitors

Rated 5 out of 5 stars

Excellent friendly service

September 23, 2017
Unprompted review
Bartletts Solicitors Liverpool logo

Reply from Bartletts Solicitors Liverpool

Dear Paul,

Thank you for reviewing our personal injury service.

Kind Regards,

Bartletts Solicitors

Rated 2 out of 5 stars

Very slow with proceedings

Very slow with proceedings.
Didn't want to look at vital evidence.
Lost value of over half of my claim and had 25% of my settlement for the privilege.
Wish I had changed solicitors early on in my case.
I am sure there are much better solicitors out there.

September 22, 2017
Unprompted review
Rated 4 out of 5 stars

Not the easiest of leases to deal with

Not the easiest of leases to deal with. Which unfortunately ended with me not proceeding, however, this was at NO FAULT of the solicitors and James who worked tirelessly to try and get communication from the useless landlords solicitor! In conclusion I would have absolutely NO hesitation in recommending Bartletts to carry out the works on a commercial lease. Excellent fee structure, pleasant communications and constant updates. Choose your solicitor wisely or you may end up with one as useless and unethical as the landlords. Thank you James!

August 22, 2017
Unprompted review
Rated 4 out of 5 stars

Alcock 17

Service was good, from both Louise's, only downside for us was the interaction between us and the seller/ estate agents. Our Seller was allowed to prolong the whole experience. We had a very stressful completion as we were sitting outside our new property waiting for keys due to delay in exchange of monies to our sellers bank, according to our estate agent.

August 18, 2017
Unprompted review
Rated 5 out of 5 stars

My experience has been exemplary!

My experience has been more than exemplary.
James was very helpful in advising me on everything I needed to do for my property lease and assisted me in every aspect that I could throw at him.

I couldn't be more pleased i chose bartletts solicitors for my business lease.

I would definitely recommend to friends and family.

August 10, 2017
Unprompted review
Rated 5 out of 5 stars

Very approachable team of James …

Very approachable team of James Edwards. Mr James has been carefully looking after every issue that is being raised and he is efficient. Always be there to help. I'd recommend to others.

June 30, 2017
Unprompted review
Rated 5 out of 5 stars

More than happy.

Fast, competent and a flawless service provided. Highly recommend.

June 28, 2017
Unprompted review
Bartletts Solicitors Liverpool logo

Reply from Bartletts Solicitors Liverpool

Dear Peter,

Thank you for reviewing our property department.

Kind Regards,

Bartletts Solicitors

Rated 5 out of 5 stars

My experience with Bartlett's

My experience with Bartlett's was very good.
Thank you Joe for the hard work. You kept in touch at every step which was reassuring.

I would definitely recommend you to everyone.
The service, I must say was superb! Keep up the good work.

Thank you so much
Kind Regards

Gigi Akanga

June 15, 2017
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible I chased up so many documents and bank statements for them and spent so much time getting the information they said they needed and then they just ignored me completely. Terrible!!! Stay well away I can't take my case anywhere else now because so much time has passed that bartletts wasted. Useless!!

June 8, 2017
Unprompted review
Bartletts Solicitors Liverpool logo

Reply from Bartletts Solicitors Liverpool

Dear Ms. Watts,

We are sorry that we did not inform you as to why we could not help with your dispute. We will look into this matter and contact you shortly.

Kind Regards,
Bartletts Solicitors

Rated 5 out of 5 stars

Very efficient

Very efficient, kept me informed of the progress very satisfactory, had encouraged me to make a compensation claim as likely to be successful, polite on the phone, and when left message, always called back. Would recommend your services to friends and relatives. Got my payment promptly. Very happy with the whole process, and Sian Taylor.

June 3, 2017
Unprompted review
Rated 5 out of 5 stars

I would recommend Bartletts solicitors

I would recommend Bartletts solicitors, very professional. Sian Taylor was very friendly, easy to talk to and was always happy to help whatever I rang up about and explained everything so it was easy to understand. Thank you so much

April 28, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, would strongly recommend using again if needed,very helpful and understanding,

April 28, 2017
Unprompted review
Bartletts Solicitors Liverpool logo

Reply from Bartletts Solicitors Liverpool

Dear Deborah, thank you for reviewing our personal injury service. Kind Regards, Bartletts Solicitors

Rated 5 out of 5 stars

Great experience with James

My experience with James Edwards has been super pleasant. He was very responsive, professional, competent and most importantly very approachable.
I would most definitely use James and Bartletts solicitors again.

April 12, 2017
Unprompted review

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