DO NOT USE THEY ARE USELESS. They use locums and staff that have zero experience...... literally just got their qualification. They are simply inept, unprofessional and have no morals. The experienc... See more
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Absolutely terrible I chased up so many documents and bank statements for them and spent so much time getting the information they said they needed and then they just ignored me completely. Terrible!!... See more
Company replied
I have dealt with Bartletts (Louise Nelson) on all our conveyancing matters for the last 15 years as well as drafting our wills. I find Louise extremely helpful and efficient and Louise has cooperated... See more
We used Bartlett’s Solicitors when selling and buying a house and I cannot fault them at all. James Edwards (who dealt with both properties on our behalf) was very professional, friendly and I wou... See more
Company details
Written by the company
Bartletts Solicitors has been trading from Marldon Chambers, 30 North John Street, Liverpool, L2 9QN for over 154 years. The firm was managed by John Bartlett for over 40 years, the last 25 of which he was assisted by Trevor Morris. Trevor is now the managing director, representing continuity for the firm’s traditional values and customer satisfaction ethos. Bartletts now has over 40 legal staff and 4 offices. We offer a nationwide service from our Liverpool City Centre offices. The practice has particular expertise in personal injury, commercial property, conveyancing, wills, probate and lasting power of attorney. This review site is only for work carried out by our solicitors in Liverpool city centre. If you have a review or comment regarding work carried out by our other offices we would appreciate it if you leave it in the appropriate place, which is not this web page. Bartletts Solicitors of Chester's Trustpilot web page can be found at: https://uk.trustpilot.com/review/www.bartletts.co.uk
Contact info
Marldon Chambers, 30 North John Street, L2 9QN, Liverpool, United Kingdom
- 0151 227 3391
- customerservices@bartlettslaw.co.uk
- www.bartlettslaw.co.uk
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James Edwards is a breath of fresh air
James Edwards is a breath of fresh air. He deals with matters promptly and thoroughly. Always replies to texts and emails, returns calls. Not everyday you get solicitors doing that. Would recommend him 100%.
We used Bartlett’s Solicitors when buying and selling houses
We used Bartlett’s Solicitors when selling and buying a house and I cannot fault them at all. James Edwards (who dealt with both properties on our behalf) was very professional, friendly and I would recommend him to anyone.
Thanks again for all your help James, you made us feel very at ease and your service was outstanding!
Laura M.
Chemical straighten damage
Very prompt service. Felt confident from the advice given from the start that I had a winning case
My Fathers estate was completed in a…
My Fathers estate was completed in a relatively short time, I had no problems and great value
Excellent and professional
Excellent and professional service from start to finish. The compassion, knowledge and understanding in Bartlett’s is of a high standard. Can’t be more grateful for there assistance in my case

Reply from Bartletts Solicitors Liverpool
A huge thankyou
I contacted Sian Taylor 18 months ago after I had received a terrible burn following IPL treatment. I had no idea of the process or potential outcomes I was just grateful for someone to talk to about my dreadful scars. Sian talked me through what Bartletts could do how, financial implications, expected outcomes etc. All e mail's, conversations and letters were answered promptly and she kept me informed of the progress of thing at regular intervals. Appointments were made for me with excellent specialists that have helped with improving the look of my scarring which I was extremely thankful for.
I would have no reservations in recommending Sian Taylor at Bartletts to others as she has been a sympathetic and effective professional during the whole period that it has taken to settle my case.

Reply from Bartletts Solicitors Liverpool
Far from anything you can trust!
Probably the worse "professional" service I ever experienced in the UK. New to the UK, I was foreign to the many illegal ways estate agents run their businesses here, failing to inform and protect tenants deposits, and lost over £3,500 in deposit. I turned to a good friend who is a Barrister, who guided me and then recommended me to turn to solicitors with expertise in property law. Choosing Bartletts was by far the biggest disappointment and waste of time ever!
They seemed professional in the beginning after they had reviewed my situation and said that they would take on my case until.... they failed to deliver on to their promises such as sticking to scheduled call appointments, failing to return calls, failing to respond to emails and so on. This continued for over 5 months!! I never heard back from them despite the fact that their receptionist kept saying that they've been informed and they will get back to me by the end of the day. It was always "at the end of the day".
Have never since nor will I ever recommend to anyone!

Reply from Bartletts Solicitors Liverpool
I received a first class service
I received a first class service, polite helpful and friendly and very good at her job .
Thank you sian
I used Bartlett’s Solicitors as I had …
I used Bartlett’s Solicitors as I had half my hair burnt off with bleach from a salon. I’ve been very happy with Nicola who was the solicitor looking after my complaint. I never had to call they always kept me informed and advised me correctly on what to do. I would use them again if needed. Great service and very efficient. I got a good sentlement. I am very happy with the outcome.
I would recommend Bartletts Solicitors …
I would recommend Bartletts Solicitors to anyone who needs help, they give an excellent service. My case was won by them and I was awarded £3000.00 minus their commission, I am very happy with the outcome and would definately use them again if needed.

Reply from Bartletts Solicitors Liverpool
Thank you Bartletts and Sian Taylor
I only have the highest praise for Bartletts and for Sian Taylor who works there. I had no idea how the court system works and Sian talked me through every stage both clearly and patiently. Ms Taylor answered all my questions and calmed my fears throughout. I wouldn't hesitate in recommending Ms Taylor and Bartletts Solicitors to anyone who would need legal services on their field of practice. Bartletts Solicitors won my personal injury case for me with a settlement from the offenders even though I had been advised by others and by friends that it couldn't be won. An amazing outcome, Thank you Sian Taylor and Bartletts Solicitors.
Sian Taylor dealt with my case
Sian Taylor dealt with my case, she was professional, extremely helpful and always available when I needed to speak with her.

Reply from Bartletts Solicitors Liverpool
I found Nicola very thorough and …
I found Nicola very thorough and precise, she checked and double checked everything with myself before proceeding with anything

Reply from Bartletts Solicitors Liverpool
Excellent Service
From start to finish Bartletts Solicitors did a sterling job. They handled my case with professionalism, kept me informed and quickly replied to my emails. I would have no hesitation in highly recommending Bartletts.

Reply from Bartletts Solicitors Liverpool
Great solicitors
Found this company to be very professional and very happy with their service

Reply from Bartletts Solicitors Liverpool
James Edwards of Bartletts was our …
James Edwards of Bartletts was our solicitor when purchasing a new house. Im happy to report we received a Rolls Royce service from start to finish. I will be recommending!
Recommend
I’ve worked with Bartlett’s a few times, once for a new purchase that was successful and twice when sales fell through for reasons outside their control. Each time has been pleasant and the team are very responsive. I can’t fault the service.
Although they got the job done it …
Although they got the job done it seemed to be long winded process with a couple of unnecessary hiccups along the way...including trying to actually pay the bill at the end.. Not totally disatisifed just expected a smoother and more professional service really...
Just recently remortgage my property …
Just recently remortgage my property and uses Bartletts Solicitors services. Although the communication was a little slow to begin with, we went through the process in due time. I've never done this sort of transaction before and I would have appreciated a little "insight" into the process and maybe a little more communication on Bartletts' part. However the service offered was very professional and afordable. I would happily recommend this company to anyone in need of a solicitor.
I found Bartletts solicitors excellent
I found Bartletts solicitors very professional and helpful throughout the sale and purchase of two properties with excellent advice. I would highly recommend.
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