It was funny to receive my package and see my name written on the front (screen printing every box separately!? That's bonkers, but sweet). I loved the care taken with packaging the baru hot chocolate... See more
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Written by the company
Welcome to Diepenbeek, Belgium, where Gunther & Maarten whip up tasty treats bursting with authentic flavour! ✨ What emerges from their bubbling brains? Only the most wondrous and delicious bites and drinks! Fluffy chocolate marshmallows with delicious toppings, chocolate bars with wonky flavours and decadent hot chocolate & chai.
We want to create our wonderful bites and drinks in the most sustainable way. We focus on socially inclusive and local manufacturing, short supply chains and eco-friendly packaging. With each delicious nibble or sip, you’re supporting positive change! 💚
Visit our webshop or follow us on social media to see new flavours and seasonal specials.
Written by the company

Industrielaan 4, 3590, Diepenbeek, Belgium
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Fast shipment and I like the personal touch on the box 🥰
Perfect !

Reply from BARÚ
The outside box, the way the items were placed safely inside the box. Cherry on top, the playlist.

Reply from BARÚ
Easy choice on your site. No problems with payment (except that the instructions for payment by ing cardreader are incorrect, but that is so with all the sites and is due to the bank, not to you - and as I know the problem, I can correct it). Fast and correct delivery in a well-packed box.

Reply from BARÚ
I discovered their marshmallows via a sample another company included in their package (clever thinking ☺️).
I liked it so much I placed an order immediately. It was delivered very fast (the next day) in a personalised box (again, clever marketing 👍🏻), which was a nice surprise.
I ordered the milk and dark covered marshmallows and they were truely DELICIOUS. So very pleased with this product! An extra is the fact it’s a Belgian company! 🇧🇪

Reply from BARÚ
The packaging was incredibly well thought out, with a personalized message printed directly on the box — such a great detail. Delivery was super fast, and the products are absolutely delicious. A great experience all around.

Reply from BARÚ
Because the taste is really good and the thermos is excellent.

Reply from BARÚ
Once the delivery was well received from BARÚ, the order was Quickstep delivered

Reply from BARÚ
Everything went great. Minor issue was solved immediately and delivery was fast.

Reply from BARÚ
Baru is great only there's to much sugar in it. I've tried the matcha and the other one without sugar but i didn't like the ingredients

Reply from BARÚ
Great value for money, fast delivery (even at the end of the year and excellent customer service!

Reply from BARÚ
Product excellent, delivery very good (if too many progress emails) impossible to sign up to being a regular customer from a guest. Too cumbersome technically !

Reply from BARÚ
I love the product and was surprised how fast delivery was done!

Reply from BARÚ
Always good and packaging personalised, just maybe put a little gift for free to taste the other products.

Reply from BARÚ
It was funny to receive my package and see my name written on the front (screen printing every box separately!? That's bonkers, but sweet). I loved the care taken with packaging the baru hot chocolates. Of course the hot chocolate and latte mixes are amazing (and all totally vegan to boot). I really liked baru products before but now it feels like the company does actually care about the shipping process too.

Reply from BARÚ
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