Received my items quick&great communication.my friend recommended you as she also buys all her oils from you.love my items will definitely will buy again maybe something different next time.i bought t... See more
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Review summary
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For some inexplicable reason this package took a little longer than usual to clear An Post IRISH CUSTOMS yet even though import duty and VAT had been paid in full a week before. I suggest Ba... See more
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Base formula essential oils was the oils my college used for practice & we bought the student sets for home, all our case studies were done using these oils and our blending was always honoured with g... See more
Company replied
I've been buying the pre blended aromatherapy massage oils for over a year to use in my massage business - recommended by my tutor. My clients love the choice of blends and aromas. The bottles are... See more
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Company details
- Aromatherapy Supply Store
- Beauty Product Supplier
- Cosmetics Store
- Health and Beauty Shop
- Massage Supply Store
- Toiletries Store
About Base Formula
Written by the company
Base Formula supply the finest aromatherapy essential oils, carrier oils, massage oils, massage waxes, cosmetic bases, pre-blended products and natural skincare ingredients, including 100% pure hydrolats. We also sell a wide variety of bottles, jars and different types of closures for making your own products. We offer discount to professional therapists, have a trade price list for bulk orders and can also offer an own-label service. LEARN MORE
Contact info
38-40 Pate Road, LE13 0RG, Melton Mowbray, United Kingdom
- 01664501110
- info@baseformula.com
- www.baseformula.com
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Lovely quality products and excellent…
Lovely quality products and excellent customer service. Will definitely be a repeat customer.
December 2, 2025
Reply from Base Formula
Dear Gillian
Thank you for your feedback. We're pleased to hear that you are happy with our products and service and we look forward to you shopping with us again soon.
Best wishes
Base Formula
I’ve not got round to using my oils yet…
I’ve not got round to using my oils yet but I will do soon and I will be ordering some more from you guys in the new year. The free gift I received was lovely surprise and I’m very grateful thank you very much. I want to start making some skincare and diffusers for my own personal use so I will be looking at the products you have to make them and get some in the new year.
December 1, 2025
Reply from Base Formula
Dear Yvonne
Thank you for you feedback. We're pleased to hear that you liked your free gift and that you'll be making your own skincare and diffusers in the New Year. Do have a look at our blog as there are lots of recipe ideas on there.
Best wishes
Base Formula
Base Cream
I have been using this product for many years, it spreads beautifully and soaks well into the skin. It makes a great base for my hand blended aromatherapy creams .
November 27, 2025
Reply from Base Formula
Dear Dawn
Thank you for your feedback. It's good to hear you enjoy using our Moisturising Cream and we look forward to you shopping with us again soon.
Best wishes
Base Formula
Always excellent service and products
Always good customer service given and lovely products and quality.
December 4, 2025
Unprompted review
Reply from Base Formula
Dear Anne
Thank you for your feedback. It's great to hear that you're happy with our products and service and hope to see you shopping with us again soon.
Best wishes
Base Formula
Reply from Base Formula
Dear Claire
Thank you for the feedback. It's good to hear that you're happy with our products and service and we look forward to you shopping with us again soon.
Best wishes
Base Formula
Excellent service
Excellent service, quick dispatch and delivery of great quality products which were well packaged. Highly recommend this company.
November 21, 2025
Reply from Base Formula
Dear Lyn
Thank you for your feedback and recommendation. It's great to hear that you are happy with both our products and service and we look forward to you shopping again soon.
Best wishes
Base Formula
Lovely base cream
Lovely base cream.I particularly like the fact the ingredients are listed, as I like to know what I’m putting on my skin.
November 12, 2025
Reply from Base Formula
Thank you for your feedback. We're pleased to hear that you love our base Moisturising Cream and we hope you'll choose to shop with us again soon.
Best wishes
Base Formula
Fast efficient service
Fast efficient service. I can always rely on Base Formula Oils being of the very highest quality.
November 11, 2025
Reply from Base Formula
Dear Carol
Thank you for your feedback. We are pleased to hear that you're happy with the quality of our oils and our service. We hope you'll choose to shop with us again soon.
Best wishes
Base Formula
Fast delivery
November 11, 2025
Reply from Base Formula
Dear Anne
Thank you for your feedback. It's good to know your order arrived promptly and we hope you're happy with the products.
Best wishes
Base Formula
Reply from Base Formula
Dear Nicki
Thank you for your feedback. It's good to know you're happy with our products and prici and we look forward to you shopping again soon.
Best wishes
Base Formula
Always an easy and pleasant website to…
Always an easy and pleasant website to use and quick delivery. Love the sample also. Great products wouldn’t use any other oils
November 7, 2025
Reply from Base Formula
Dear Carrie
Thank you for your feedback. It's great to hear that you only use our oils and that you find our website nice and easy to use. We look forward to you shopping with us again soon.
Best wishes
Base Formula
Reply from Base Formula
Dear Christine
Thank you for your feedback. It's great to hear that you're happy with the quality of our oils and we look forward to you shopping with us again soon.
Best wishes
Base Formula
Love all my purchases
Love all my purchases from Base Formula, always buy my essential oils from them as they are excellent quality. Especially pleased with the pulse point rollers that I purchased this time as perfect Christmas presents for friends. Hopefully my daughter will appreciate the Happy Stones and the balance spritz!
November 5, 2025
Reply from Base Formula
Dear Jane
Thank you for your feedback. It's great to hear you're happy with our essential oils and also enjoying our other purchases. Do let us know if your daughter likes her gifts.
Best wishes
Base Formula
Reply from Base Formula
Dear Hanna
Thank you for your feedback. We are very pleased to hear you're happy with our products and service and hope to see you shopping again soon.
Best wishes
Base Formula
Very helpful and friendly when I tried…
Very helpful and friendly when I tried to pay for an order (problem was different delivery address to credit card address). Very quick delivery too. Lovely products. Thank you.
October 29, 2025
Reply from Base Formula
Dear Andrew
Thank you very much for your feedback. It's great to hear that you were happy with our service, delivery and products and we hope you'll choose to shop again soon.
Best wishes
Base Formula
Speedy and efficient service
October 29, 2025
Reply from Base Formula
Dear Lesley
Thank you for your feedback. It's good to hear you're happy with our products and service and we look forward to you shopping with us again soon.
Best wishes
Base Formula
Great service
Always great service and the products are good quality but inexpensive
October 29, 2025
Reply from Base Formula
Dear Jude
Thank you for your feedback. It's good to hear that you're happy with our products, service and pricing. We look forward to you shopping again soon.
Best wishes
Base Formula
Beautiful preblended aromatherapy oils smell…
The preblended aromatherapy oils smell beautiful! Very hard to choose which one you want. Delivery was fast & packaged well.
October 27, 2025
Reply from Base Formula
Dear Christine
Thank you for your feedback. We're pleased to hear that you're happy with our pre-blended essential oils. Maybe you'll have to try them all :-)
Best wishes
Base Formula
Quick delivery and lovely products
Quick delivery and lovely products, my go to for essential oils and hydrolats.
October 27, 2025
Reply from Base Formula
Dear Kayleigh
Thank you for your feedback. It's great to hear that we're your go-to supplier for essential oils and hydrolats. We look forward to supplying you again soon.
Best wishes
Base Formula
Products that never disappoint
Fabulous products and lots of good advice from staff and website. My skin has never felt better.
I’m looking forward to my Christmas blend for my room diffuser.
October 20, 2025
Reply from Base Formula
Dear Jan
Thank you so much for your feedback. It's great to hear that you're happy with our skincare products and our service! We will be restocking the Christmas oils very soon, so watch this space!!
Best wishes
Base Formula
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