Really good service! Quick delivery, nice polite women on customer service phone which quickly located the problem and sort it out. Shoes are really good quality and now I am not surprised why they... See more
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I bought a pair of shoes from Base London and I’ve been blown away by the quality. The shoes are incredibly comfortable — perfect for someone like me who works in a corporate environment and comm... See more
Ordered shoes for funeral & paid extra for quick delivery 🚚 shoes never turned up & was told delivered. I was sent screenshot from base London of delivery 🚚 it was a red brick 🧱 my house is pure gr... See more
I bought 4 pairs of shoes recently from Base London. I am satisfied with my purchases. Although my first two pairs purchase was wrong sizes. Then, I contacted them and got a replacement with no extr... See more
Company details
Written by the company
Since 1995 Base London's mission has been to provide top quality footwear for every occasion to guys interested in looking good and living life to the full. We take pride in offering stylish, genuine leather footwear with super fast delivery and free UK returns, and hopefully you can tell from the thousands of 5 star reviews that Base London is a brand you can trust to deliver on its promise.
Contact info
United Kingdom
- www.baselondon.com
Hasn’t replied to negative reviews
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Great experience
Ordered a pair of boots for my son. Excellent price in the sale for a pair of great leather boots, quick free delivery and my son loves them! We'll definitely be buying more.
Excellent boot ,fast delivery,bargain…
Excellent boot ,fast delivery,bargain price..
Arrived on time and well packaged.
Arrived on time and well packaged.
The quality matched my expectation.
Well satisfied with the items
I got 2 pairs of shoes which I received with in just couple of days. Im very satisfied with the products.
Very good service came in time
Item arrived on time
Item arrived on time, good price and well packed. Recipient loved the boots.
Great Soes!!
Great quality shoes that arrived within 48 hours of order! Wonderful service and good value for money.
Fast delivery
I bought 4 pairs of shoes recently from…
I bought 4 pairs of shoes recently from Base London. I am satisfied with my purchases.
Although my first two pairs purchase was wrong sizes. Then, I contacted them and got a replacement with no extra cost on returning nor shipping.
Excellent customer service.
Great product and delivery service
apart from going down 2 sizes ( 11 to 9…
apart from going down 2 sizes ( 11 to 9 ) I found the boots good quality, excellent value and very comfy.
Needed a new pair of decent leather…
Needed a new pair of decent leather shoes at a great price in super quick timing and I knew that Base London could provide the quality I wanted. My son loved his shoes and they looked amazing with his new suit at my brother wedding. Will definitely be back without a doubt. Thankyou for making it happen
Good value good value and quality easy website and delivery…
Good value easy website and delivery within three days 👍
Great boots
Good experience
Decent Web site and reasonable prices - and very easy to return goods
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