baslerbeauty IE Reviews 26

I purchased a hair balm but received conditioner. After finally speaking with the support, it turns out that the balm is conditioner.
I am not sure why would they classify a hair balm (styling) as a hair conditioner (wash).
It created unnecessary confusion, and now I have a product that I didn’t want. - this is the only reason I’m giving it 4*.

Regardless, it’s a great website, was easy to navigate it, and I’m happy with the products I wanted. I will most probably purchase from them again, but will make sure this time to read every bit of text.

Thank you.

I have shopped with baslerbeauty IE for fragrance free shampoo and conditioner for years now, very reliable company with great products and fast shipping.
John 15/03/2026

Happy to have received my order. Quality and value added to this positive experience. Thanks for the mini testers.

Second time ordering with Basler beauty and couldn't fault the service, quick delivery to Ireland, would recommend 👍

Would give 5 stars if delivery had been a bit quicker. Took a little bit longer to arrive than I expected, but no complaints otherwise. Original products, much less expensive than elsewhere. Well packaged. Responded quickly to my email query regarding dispatch. I would definitely order again. Great value. Recommend.

I finally received an email this morning after one more review assuring me that my package would be shipped today by DHL.I think an investigation has been underway properly. I immediately replied to thank them, but unfortunately, as has happened several times before, the email was not delivered. (Attached a copy of the undelivered message)
This message was automatically generated by the email software.
A message you sent could not be delivered to one or more of its recipients. This is a persistent error. The following address(es) could not be delivered:

Great company to order from, no problems at all. Good pricing.

Quality products sent with great packaging.

I haven’t got my order and it’s been 2 weeks I’ve emailed asking where it is and if there’s an update and I’ve received nothing

The items I ordered arrived well-packaged and in good condition. DHL and AnPost handled the shipment. I placed my order on December 8, 2025, and my parcel arrived on December 12, 2025. I am satisfied with the service provided.

Delighted with my order .great service and deivery

Absolutely effortless to deal with this company, from their website and delivery i cannot find fault.

Package delivered and the gift set I bought was not sent as per the website and description in a gift box and instead was sent as individual items not suitable for gifting. I was disappointed and emailed the company -my email bounced back saying the email didnt exist so I filled out the contact form in their site and have still heard nothing.

Received a damaged item in my order. Contacted customer service numerous times and no response let alone a resolution.

Easy to order. Bought perfume & gift set at a fantastic price. Delivery was fast & delighted with the products. Would definitely recommend.

Excellent service
Having read the reviews I was a littke hesitant to order..but have used BaslerBeauty 3 times now recently and have had no issues with delivery etc..
I highly recommend this service and love their prices.

Thank you. One of the best shop. Excellent service. Original products, reasonable prices, well maintained , fast delivery.

The order arrived quickly, everything was as described, good quality products. I got a free sample (I could choose if I want it) and received a discount voucher with my order, which I was very happy about. No unnecessary packaging, no plastic (apart from the strings around the parcel).

Extremely happy with this supplier they sent a fragrance sample that is so nice and I will definitely buy that one next 😍 thank you

The delivery was fast. I am satisfied with the order.
Alina