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Bass Centre Reviews 

766
•
TrustScore 4 out of 5

3.9

Hobbies & Crafts
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Rated 5 out of 5 stars

I love this place - great range of Bass guitars - very knowledgeable staff - that ask all the right questions and offer great advice. I'm a very average player - but they understood what I needed and... See more

Rated 5 out of 5 stars

Very easy, had a question answered very promptly before purchasing. The EMG Geezer Butler PJ pickups are a great step up from the basic P bass setup that I had, tone control seems to very nicely take... See more

Rated 5 out of 5 stars

Great service even during COVID19. - Online Bass by Request videos really helpful to me in buying my first bass. - David took time to answer questions i had over the phone (given the store is shut... See more

Rated 1 out of 5 stars

So to update, I worked out that they sent me the club bass in a verithin bass case so I pointed this out to them to still give them the opportunity to rectify their mistake and rather than do that... See more

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Company details

  1. Hobbies & Crafts

Information provided by various external sources

The Bass Centre has been Australia's only dedicated Bass store for the past 25 years, servicing the bass playing community Australia wide. We offer sales, service and advice, in house bass repairs, excellent customer service and great gear at super competitive prices. We are real people, we play bass.....we live and breath it. The staff at Bass Centre have all been here for a long time, our newest employee has been here for 5 years, our longest....25 years. Combined, we have done literally 1000's of gigs all over the country and we know a tonne about bass gear!! We understand what you want and we try and get you the right gear for the right price every time. We have customers fall over Australia, many of whom have been shopping with us for more than 20 years. We are interested in building long term relationships with our customers, lets face it, playing Bass is a passion that can be all consuming. Our wants change and our gig situations change all the time and you need the right "tools" for each gig that comes your way. We strive to not just cater for your current needs, but to cater for all of your needs of your bass playing career. As much as it sounds like a pitch..........We are seriously here to help

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3.9

Great

TrustScore 4 out of 5

766 reviews

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3.9

All reviews

(766)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Alway Reliable

Alway Reliable

I have been shopping with the Bass Centre for over 20 years and they have always gone above and beyond with their customer service every time I have been in there. Nothing is to hard for these guys. I will continue to shop with them for as long as they are around.

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

This was a great experience

This was a great experience. Best online service I’ve ever had. Not that I have had all bad ones in the past😎. The delivery was a bit loose , but only because of an “ off yer tits” type dude at my end ...🤔😳 😂 my bass arrived in perfect condition as was the packaging. Full tracking of the parcel all the way from Melbourne (600ks) away, with regular updates on the progress. I am happy to give a 5 Star rating week done

September 17, 2019
Unprompted review
Rated 5 out of 5 stars

Friendly and professional

Friendly and professional. After ordering a part to repair a bass there was a long delivery time. The bass centre stayed in touch and kept me updated. Eventually the correct part turned up!

September 9, 2019
Unprompted review

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