Bass Centre Reviews 

766
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I love this place - great range of Bass guitars - very knowledgeable staff - that ask all the right questions and offer great advice. I'm a very average player - but they understood what I needed and... See more

Rated 5 out of 5 stars

Very easy, had a question answered very promptly before purchasing. The EMG Geezer Butler PJ pickups are a great step up from the basic P bass setup that I had, tone control seems to very nicely take... See more

Rated 5 out of 5 stars

Great service even during COVID19. - Online Bass by Request videos really helpful to me in buying my first bass. - David took time to answer questions i had over the phone (given the store is shut... See more

Rated 1 out of 5 stars

So to update, I worked out that they sent me the club bass in a verithin bass case so I pointed this out to them to still give them the opportunity to rectify their mistake and rather than do that... See more

Company replied

Company details

  1. Hobbies & Crafts

Information provided by various external sources

The Bass Centre has been Australia's only dedicated Bass store for the past 25 years, servicing the bass playing community Australia wide. We offer sales, service and advice, in house bass repairs, excellent customer service and great gear at super competitive prices. We are real people, we play bass.....we live and breath it. The staff at Bass Centre have all been here for a long time, our newest employee has been here for 5 years, our longest....25 years. Combined, we have done literally 1000's of gigs all over the country and we know a tonne about bass gear!! We understand what you want and we try and get you the right gear for the right price every time. We have customers fall over Australia, many of whom have been shopping with us for more than 20 years. We are interested in building long term relationships with our customers, lets face it, playing Bass is a passion that can be all consuming. Our wants change and our gig situations change all the time and you need the right "tools" for each gig that comes your way. We strive to not just cater for your current needs, but to cater for all of your needs of your bass playing career. As much as it sounds like a pitch..........We are seriously here to help


Contact info

3.9

Great

TrustScore 4 out of 5

766 reviews

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3.9

All reviews

(766)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EBS PATCH CABLES

Board tidy-up with EBS flat patch cables. Brilliant product matched by brilliant service and delivery by the Bass Centre.

October 21, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service guys, best online price and my strings landed in my PO Box next working day - took me longer to get to the Post Office than for you to express them Melb to Perth!
Thanks heaps.
Mick Glendinning

October 11, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Being based in Perth, Wait Awhile, I've had to endure the likelihood of ANYTHING I need being out of stock or taking weeks to arrive - sometimes even from across town. I was after some Fretwraps - called Bass Centre first thing to confirm stock and colour... no problem there... great service from the rep... I ordered online... received a confirmation email... 30 minutes later the order was shipped... I received email updates at every stage and sure enough they arrived the next day before noon! Can't recommend Bass Centre highly enough, especially to my deprived fellow bassist on this side of the country. I wish I could give 6 stars!

October 10, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

My experience with the Bass Centre was exceptional. I had a few queries before ordering a Fender Jazz for my husband as we wanted to change over the guard to a tortoise shell one. They kept in touch every step of the way and it only took 3 days to ship to Perth. Very happy customer.

October 4, 2019
Unprompted review
Rated 5 out of 5 stars

Top Shelf

The guys were extra helpful and the set up on the bass was fantastic. Great service and follow up, I couldn't fault them. The Bass centre will be the first place I call when I need any more gear - and I live in Sydney! Thanks Guys

September 20, 2019
Unprompted review

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