I love this place - great range of Bass guitars - very knowledgeable staff - that ask all the right questions and offer great advice. I'm a very average player - but they understood what I needed and... See more
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Very easy, had a question answered very promptly before purchasing. The EMG Geezer Butler PJ pickups are a great step up from the basic P bass setup that I had, tone control seems to very nicely take... See more
Great service even during COVID19. - Online Bass by Request videos really helpful to me in buying my first bass. - David took time to answer questions i had over the phone (given the store is shut... See more
So to update, I worked out that they sent me the club bass in a verithin bass case so I pointed this out to them to still give them the opportunity to rectify their mistake and rather than do that... See more
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Company details
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The Bass Centre has been Australia's only dedicated Bass store for the past 25 years, servicing the bass playing community Australia wide. We offer sales, service and advice, in house bass repairs, excellent customer service and great gear at super competitive prices. We are real people, we play bass.....we live and breath it. The staff at Bass Centre have all been here for a long time, our newest employee has been here for 5 years, our longest....25 years. Combined, we have done literally 1000's of gigs all over the country and we know a tonne about bass gear!! We understand what you want and we try and get you the right gear for the right price every time. We have customers fall over Australia, many of whom have been shopping with us for more than 20 years. We are interested in building long term relationships with our customers, lets face it, playing Bass is a passion that can be all consuming. Our wants change and our gig situations change all the time and you need the right "tools" for each gig that comes your way. We strive to not just cater for your current needs, but to cater for all of your needs of your bass playing career. As much as it sounds like a pitch..........We are seriously here to help
Contact info
206 Park Street, 3205, South Melbourne, Australia
- 9696 6561
- info@basscentre.com.au
- www.basscentre.com.au
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Received tracking updates regularly
Received tracking updates regularly
until delivery. Can’t complain.
ORDER ARRIVED IN DOUBLE QUICK TIME
ORDER ARRIVED IN DOUBLE QUICK TIME, GIVING PLENTY OF OPPORTUNITY TO EXPERIMENT WITH PEDAL SOUNDS BEFORE PLAYING OUT.
EBS PATCH CABLES
Board tidy-up with EBS flat patch cables. Brilliant product matched by brilliant service and delivery by the Bass Centre.
Easy to order and quick dispatch
Easy to order and quick dispatch. Happy customer.
The staff made it easy for me to get a…
The staff made it easy for me to get a PJB BG-400 via Layby. Took care of the delivery and the unit arrived safe and sound and on time. Highly recommended.
Quick response to enquiry and very…
Quick response to enquiry and very helpful in making order
Excellent service superfast delivery…
Excellent service superfast delivery great products thanks again Bass Centre.
Was very impressed with the ordering…
Was very impressed with the ordering service. Ordered on Thursday arvo and delivered in Perth on Monday.
Great strings fast postage
Amazing service
Amazing service guys, best online price and my strings landed in my PO Box next working day - took me longer to get to the Post Office than for you to express them Melb to Perth!
Thanks heaps.
Mick Glendinning
Super quick delivery
Great communication, super fast delivery, excellent range of quality products.
Amazing Service
Being based in Perth, Wait Awhile, I've had to endure the likelihood of ANYTHING I need being out of stock or taking weeks to arrive - sometimes even from across town. I was after some Fretwraps - called Bass Centre first thing to confirm stock and colour... no problem there... great service from the rep... I ordered online... received a confirmation email... 30 minutes later the order was shipped... I received email updates at every stage and sure enough they arrived the next day before noon! Can't recommend Bass Centre highly enough, especially to my deprived fellow bassist on this side of the country. I wish I could give 6 stars!
Expert, honest and efficient service.
Expert and honest advice over the phone and my internet order was packed and shipped within 20 mins of ordering!
Excellent customer service
My experience with the Bass Centre was exceptional. I had a few queries before ordering a Fender Jazz for my husband as we wanted to change over the guard to a tortoise shell one. They kept in touch every step of the way and it only took 3 days to ship to Perth. Very happy customer.
always great attitude
always great attitude and I have been going there for more than a decade now. complete trust .
Very satisfied as item was delivered…
Very satisfied as item was delivered earlier than stated in the estimated delivery time.
Top Shelf
The guys were extra helpful and the set up on the bass was fantastic. Great service and follow up, I couldn't fault them. The Bass centre will be the first place I call when I need any more gear - and I live in Sydney! Thanks Guys
So quick with online oeders
So quick with online oeders, i actually thought i was in cuckoo land for a second. Definately be using them again.
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