Bastion Hotels - Amersfoort Reviews 27

We staid 2 nights in the family room, which was spacious, clean and well equipped.

Nice spacious room, clean, comfortable bed, luxurious breakfast, hospitable service. And all this for a good price (a voucher bought at the online PZC newspaper webshop)

Ok hotel, nice staff. Always a hasle about the invoices. Paid in advance and made some reservations that i will pay on arrival. This time again receptionist who want to do the best but the new computerprogram doesn't help her. So asks me that i have to pay a bill that is already paid. So tired of this.

Absolutely great hotel. Very nice, super clean, check in and check out both together, total of 5 mins. The restaurant is very high quality. I can't imagine anything I'd change or improve from my stay. Looking forward to visiting again

There was no electricity in one of the rooms, which the staff couldn't fix, neither gave us another room. The administration did not put any effort in addressing this issue, and we could not find another hotel as it had become the middle of the night. Due to this, we had to modify the next day plan and cut our trip short. The hotel administration charged us 100% for the rooms and was blaming nature (like considering the power outage of a single room as a natural disaster) for their mistakes when contacted later. The hotel administrations' utter arrogance, combined with their lack of responsibility and untimely responses, is a prime example of extreme entitlement in the hospitality industry that is outright intolerable. So I will never be using their (and their branches) services anymore, and advice everyone to follow the same.