Katie Burke at Bathroom Takeaway in Minworth was outstanding. She was, so professional thorough, informative and really helpful, nothing was too much trouble for her . The products are also excellent... See more
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After being let down by several firms not being able to supply a particular Kartell radiator, l came across your site and the Boden radiator. The price was great, the size was right, the style is lo... See more
I ordered 2 radiators which arrived quickly and were well packaged. One box was slightly damaged but the product was fine inside. The radiators look great and price and guarantee period were better t... See more
Really happy with my experience with Bathroom Takeaway. Great service, good prices and plenty of choice. Everything went smoothly, and I’m really pleased with the overall experience. Would definitely... See more
Company details
About Bathroom Takeaway
Written by the company
We’re an online bathroom retailer with stores in Manchester, Lincoln and Minworth! Our goal is to offer real bathrooms at unbelievable prices with no gimmicks. With a huge range of Bathroom Suites, Showers, Radiators and more, all at some of the best prices online, we make creating your dream bathroom affordable. Plus, we offer free standard delivery on orders over £399!
At Bathroom Takeaway, we’re passionate about bathrooms and our quality customer service. That’s why we back our products with solid guarantees and a 30 day money back promise.
Visit us online or in store and discover how easy it is to transform your bathroom for less./
Our Promises
Written by the company
- Product Guarantee
- We're so proud of the quality of our products that we're delighted to offer a 100% satisfaction guarantee! Our product guarantees ensures greater peace of mind when purchasing our products.
- 30-Day Money Back Guarantee
- If for whatever reason you're not satisfied, we will provide a full refund within 30 days of receipt. Just make sure the item is unused, in its original packaging, and in a resaleable condition.
- Price Guarantee
- We guarantee the best prices around. We're so confident that we'll match any like for like quotation from any other UK supplier.
- Free Delivery over £399
- We offer free standard delivery on all orders £399 or more to UK Mainland.
- Social Media
- Follow our socials to keep up to date with our latest offers, product launches, competitions, and news.
Contact info
Unit 16 Floats Road, Roundthorn Industrial Estate, Wythenshawe, M23 9LJ, Manchester, United Kingdom
- 0333 305 8200
- customer.services@bathroomtakeaway.com
- www.bathroomtakeaway.com
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful
Helpful, honest expectation management and responsive. Planned delivery earlier than expected, not received yet, but so far exceeded expectations. Hope products stand up as well as the customer service has so far.
August 20, 2026
Delivered in excelDelivered in excellent condition. Good delivery time too. Thankslent condition
Delivered in excellent condition. Good delivery time too. Thanks
August 14, 2026
Quick delivery.
August 14, 2026
Absolutly spot on
Absolutly spot on, called and made my order, paid, and picked up within the hour. Staff at warehouse brilliant just as Leslie who took my order!
August 21, 2026
Unprompted review
Reply from Bathroom Takeaway
Good Afternoon Richard,
Thank you for your review.
I am sorry to have seen your review.
We will investigate this with the courier as this falls below the standards we would expect from our couriers.
Please accept our sincerest apologies for the inconvenience caused.
Kind regards,
- Bathroom Takeaway
Delivery was a disaster despite…
Delivery was a disaster despite relevant information having been passed to the company on numerous occasions.
That was my first and will be my last order from this company
Despite their reassurance of assistance, no one got back to me to address my complaint.
August 6, 2026
Very professional
Had a few issues but this was quickly and professional resolved. Highly recommend
August 3, 2026
I ordered a shower tray and enclosure
I ordered a shower tray and enclosure, and the silicone; they arrived broken—even the silicone arrived damaged.
August 3, 2026
Reply from Bathroom Takeaway
Good Afternoon Rica,
Thank you for your review.
I am sorry to have seen your review.
Please be rest assured that your items were not sent out damaged and instead were damaged in transit by the courier.
I can see that we have since resolved your query.
Please accept our sincerest apologies for the inconvenience and any delays caused.
Kind regards,
- Bathroom Takeaway
#LIARS AND FRAUDSTERS# ##DO NOT USE##
Order number 1004004370940, ordered on 8th aug, by the 17th aug still no delivery, tracking number that was provided isn't active, called bathroom takeaway, apparently they cant get hold of the delivery company and will call back, still waiting, reply by an agent called jack repeated the same. Very poor.
August 8, 2026
Unprompted review
Reply from Bathroom Takeaway
Good Afternoon Wajid,
Thank you for your review.
I am sorry to see your review.
I have can confirm that your raised your order 08/08/2026 and you order was dispatched to UPN on 13/08/2026.
I checked the tracking for your order on UPN's site and it was in fact working and displayed your tracking information.
When our customer service team investigated this, it would appear the delay was caused due to an unforeseen circumstance within the couriers network.
I can see that you have spoken to our customer service team who have since raised your refund as you could not wait for the courier to deliver.
Please accept our apologies for any inconvenience caused.
Kind regards,
- Bathroom Takeaway
Unbelievable pricing and quality
Easy website to navigate through and payment system was hassle free. Very competitive pricing and my 4 x Victorian style cast iron radiators arrived within days, all very well packaged. The quality of the radiators exceeded my expectations. I’d highly recommend using Bathroom Takeaway, not only for the quality of the product (for me Victorian radiators), however, the pricing was unbelievable and came perfectly packaged.
June 7, 2026
Unprompted review
Only delivered part of my order
August 10, 2026
Reply from Bathroom Takeaway
Good Afternoon Julie,
Thank you for your review.
I am sorry to see your review and that you did not get all your items on delivery.
Please let me assure you that all of your items were dispatched at the same time.
Upon investigation I can see that sadly the courier lost the item.
I can also see that we have been in contact and also arranged for a replacement to be send as soon as possible.
Please accept our apologies for any inconvenience caused.
Kind regards,
- Bathroom Takeaway
Please do not use Parcelforce again for…
Please do not use Parcelforce again for product deliveries! I ordered various products from 7 suppliers, including yourself, to renovate my bathroom. Every supplier, including one who suffered from a fire on their premises delivered within 5 working days except your company. Parcelforce delivered a shower waste I ordered from you after 3 working days but the shower tray couldn't be delivered that day because my address was 'inaccessible'. Their promised redelivery didn't occur the next day and now Parcelforce can't find the shower tray in their depot. I have to pay the installer to return another day to install the shower. Everything else in the bathroom is done. It's very disappointing! I hope the shower tray quality can begin to offset this poor experience.
August 10, 2026
Reply from Bathroom Takeaway
Good Afternoon Michael,
Thank you for taking the time to leave your feedback. We’re sorry to hear about the issues you’ve experienced with the delivery of your shower tray, particularly as this has unfortunately affected your installation schedule.
We dispatched your order promptly, and we’re disappointed that Parcelforce’s handling of the delivery has resulted in the parcel being delayed and subsequently difficult for them to locate. We fully appreciate that, from your perspective, this is frustrating, especially when you have arranged an installer around the expected delivery date.
We have raised the issue with the courier and will continue to do what we can to assist in getting the shower tray to you as quickly as possible. While the delivery itself is handled by the courier, we appreciate that your experience is ultimately associated with your purchase from us, and we’re sorry that this has been the case.
We hope that once the shower tray arrives and is installed, its quality will go some way towards restoring your confidence in us. Thank you again for your patience and feedback.
- Bathroom Takeaway
Brilliant Service
Easy ordering on line, quick payment and delivery guys assisted with bringing the items inside. Would definitely recommend.
August 3, 2026
Brilliant,honestly first class
August 11, 2026
Quality control and partner issues!
Access to customer service personnel excellent, we website excellent however BIG BUT. Delivery arrived with pallet of items unstrapped inside a 40ft lorry, delivering to a housing estate, consequently pallet fell over, packaging pierced with wooden pallet struts. I refused delivery. Lorry driver 2 days into job not confident and notsure what to do! Re delivered 9am next morning smaller vehicle different driver, no prior notice of delivery, same items but shrinkwrapped on pallet still not strapped inside vehicle- some items 2m high. Requested that all items had been checked and customer service said yes but wouldnt put it in writing. They did say if any damages, would be collected and credited. Contractors on site a week later, shower tray damaged. Wouldnt organise next day delivery replacement and Id have to wait 3-5 days. Cancelled order and bought from another supplier who delivered next day. Damaged shower tray collected within 24hrs after asking me to dispose of it 1700x700mm 40kgs, I said noooo obviously! Still waiting for my credit amount of £180 a week later and after sending evidentialphotos of damage! Email has been sent! And then I get sent a 'review request' dated 12th August with a closing date of 31st July! Photo evidence available throughout experience
July 21, 2026
Unprompted review
Reply from Bathroom Takeaway
Good Afternoon Sarah,
Thank you for your review.
I am sorry to have seen your review.
Please accept our sincerest apologies for the damages caused by the courier.
Although we do our best to ensure items are packaged and transported correctly, unfortunately courier occasionally have incidents which cause damage to items.
Unfortunately I have been unable to locate your order details with the information you have provided to fully investigate your query.
Kind regards,
- Bathroom Takeaway
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