Batteryer Reviews 

49
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

The order for a 36V battery has just arrived and the new battery is now fully charged - I have not yet tried it in my battery powered lawn mower. I needed a new battery as the original one would no lo... See more

Rated 4 out of 5 stars

The 80 V 5.0 Ah Li-Ion replacement battery for my Mountfield mower arrived when promised. The price was reasonable. I have used the mower three times with the new battery and it has performed as with... See more

Rated 5 out of 5 stars

Well done Batteryer Customer Services, you kept your head and looked after your customer (5 stars), when the delivery company Evri badly let us both down. You just agreed to reorder without hesitatio... See more

Rated 1 out of 5 stars

The worst customer services. Purchased 2 Bosch lawnmower battery replacements. Fitting grooves are totally different from the original Bosch and battery is jammed in my lawnmower, rendering it totally... See more

Company replied

Company details

  1. Electronics & Technology

Written by the company

Batteryer is a leading retailer of power tool batteries, digital camera batteries, drone batteries, and chargers. We have always focused on providing our customers with the best products, fast delivery, and the best customer service. Our customer service specialists are always ready to assist. Should you have any comments or questions, we are available to assist via webchat or email!


Contact info

4.0

Great

TrustScore 4 out of 5

49 reviews

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4.0

All reviews

(49)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Useless product, zero corporate integrity

I bought a battery from a UK website ( dot co dot uk) and it turned out to arrive from China, from Batteryer. I would not have bought it had I known it was Chinese supply. It was supposedly for a Bosch lawnmower. The battery did not locate properly and in either my Bosch lawnmower or my Bosch grass trimmer, only worked for five seconds then stopped. Absolutely rubbish as a product and then they gave every excuse under the sun not to give even a partial refund. DO NOT BUY - INFERIOR PRODUCTS AND ZERO INTEGRITY!!

May 7, 2024
Unprompted review
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Reply from Batteryer

Hi Keith,
Thank you for taking the time to share your feedback.
We are very sorry to hear about this situation. Please note that we have reached an agreement with you and a refund has been issued to you on May 20, 2024.
Have a nice day.
Kind regards,
Batteryer Customer Service

Rated 1 out of 5 stars

Dreadful company

Dreadful company. I purchased a milwaukee battery and needed to return it. I was sent postal instructions to send back to China at the customers expense. The instructions did not advise of any special postage instructions other than to return in original packaging. The parcel has been intercepted by the Royal Mail as dangerous goods and Batteryer are being totally negligent although they know about this policy!!!!
DO NOT BUY FROM THIS COMPANY!!!!!!!!!
TOTAL SCAM!!!!!!!!

January 8, 2024
Unprompted review
Show reviews in all languages. (49 reviews)

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