BatteryMart.com Reviews 427

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the quality of the products, noting that batteries are well-made and perform as advertised, often exceeding expectations. The delivery service is consistently praised for its speed and efficiency, with many people receiving their orders quickly and in excellent condition, often well-packaged. Reviewers also appreciate the competitive pricing, finding good value and affordable options for various battery needs. However, some customers experienced issues with their orders, including receiving incorrect items or batteries that did not fit as expected. A few other people also felt that shipping updates were insufficient or that delivery times were unexpectedly long, sometimes due to items shipping from international locations.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality, fit, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and timely... See more

Order

Customers had ambiguous experiences with order, with many reviewers praising the ease of online purchasing,... See more

Price

Consumers generally express satisfaction with the pricing, finding it reasonable and fair for the quality and... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently satisfied with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although I can’t fully endorse the battery i bought for my motorcycle as it is newly installed and hasn’t been really put to the test of time and elements yet. I can say though Battery Mart had 4 goo... See more

Rated 5 out of 5 stars

Good prices, good products, good order to delivery time and the real reason I come back to you, GREAT customer service! Phil was most helpful in getting me set up for the order I was placing and Curti... See more

Rated 5 out of 5 stars

Easy installation. Excellent quality and fast shipping (just a couple of days!). I replaced my 2013 prius 3 battery, which took about 10 minutes. Easy installation: removed negative then positive and... See more

Rated 5 out of 5 stars

I wasnt able to find the brand of battery at the spec I wanted at local battery stores so I typed in “buy battery online” and this place showed up. Battery Mart looked reputable and they had the bat... See more


Company details

  1. Battery Store
  2. Electronics Store

Written by the company

BatteryMart.com has one of the largest inventories of alkaline and sealed lead batteries, rechargeable batteries for cell phones, camcorders and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

427 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Deceptive business practices!

This company is incredibly deceptive. They advertise that they have an address in the United States just to make sales, but then after you place the sale, then they notify you that it's shipping from Hong Kong and you're not going to get it for 3 weeks. I tried to cancel the order due to this deceptive practice and they refused. Their prices are two or three times higher than everywhere else I found but I ordered from them because they said they were in the US and I knew I would get it quicker. I'm not looking to wait 3 weeks to receive a battery. I would have just ordered it from China at the cheaper price myself had they not been deceptive. Do not order from this company!

October 23, 2025
Unprompted review
BatteryMart.com logo

Reply from BatteryMart.com

We’re very sorry for the confusion and frustration this order caused. Your refund was processed today in full. BatteryMart.com is a U.S.-based company located in Winchester Virginia, and nearly all of our products ship directly from our warehouses here in the United States. On rare occasions, certain specialty items may ship from an international warehouse when domestic stock is unavailable, and we always try to communicate that clearly.

Rated 2 out of 5 stars

The battery I purchased was supposed to…

The battery I purchased was supposed to be an exact fit for my vehicle, but it was not, so I had to return it. Before something is listed as an exact fit, that should be confirmed.

October 2, 2025
BatteryMart.com logo

Reply from BatteryMart.com

We’re sorry to hear that the battery didn’t fit your vehicle as expected. We do our best to ensure our listings are accurate by using manufacturer specifications and compatibility data, but sometimes vehicle variations can cause mismatches. We appreciate your feedback, it helps us improve our fitment information for future customers. Thank you for giving us the opportunity to make it right with your return.

Rated 5 out of 5 stars

Always the Best Service

Always the Best Service. Recently I had a battery shipped by my mistake to my summer address. RMA and return shipping label issued promptly and with no hassles whatsoever.

October 21, 2025

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