BatteryMart.com Reviews 427

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the quality of the products, noting that batteries are well-made and perform as advertised, often exceeding expectations. The delivery service is consistently praised for its speed and efficiency, with many people receiving their orders quickly and in excellent condition, often well-packaged. Reviewers also appreciate the competitive pricing, finding good value and affordable options for various battery needs. However, some customers experienced issues with their orders, including receiving incorrect items or batteries that did not fit as expected. A few other people also felt that shipping updates were insufficient or that delivery times were unexpectedly long, sometimes due to items shipping from international locations.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality, fit, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and timely... See more

Order

Customers had ambiguous experiences with order, with many reviewers praising the ease of online purchasing,... See more

Price

Consumers generally express satisfaction with the pricing, finding it reasonable and fair for the quality and... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently satisfied with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although I can’t fully endorse the battery i bought for my motorcycle as it is newly installed and hasn’t been really put to the test of time and elements yet. I can say though Battery Mart had 4 goo... See more

Rated 5 out of 5 stars

Good prices, good products, good order to delivery time and the real reason I come back to you, GREAT customer service! Phil was most helpful in getting me set up for the order I was placing and Curti... See more

Rated 5 out of 5 stars

Easy installation. Excellent quality and fast shipping (just a couple of days!). I replaced my 2013 prius 3 battery, which took about 10 minutes. Easy installation: removed negative then positive and... See more

Rated 5 out of 5 stars

I wasnt able to find the brand of battery at the spec I wanted at local battery stores so I typed in “buy battery online” and this place showed up. Battery Mart looked reputable and they had the bat... See more


Company details

  1. Battery Store
  2. Electronics Store

Written by the company

BatteryMart.com has one of the largest inventories of alkaline and sealed lead batteries, rechargeable batteries for cell phones, camcorders and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

427 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The battery physically looks the same…

The battery physically looks the same but the same charging port, but it won’t fit. The old one has 10 prongs. The new one has eight. It’s simply will not fit.

December 26, 2025
BatteryMart.com logo

Reply from BatteryMart.com

Thank you for bringing this to our attention. We’re sorry for the confusion and inconvenience this caused. Our team would be happy to help find the correct replacement battery for your application or assist with a return. Please contact our customer service team directly at 1-800-405-2121 so we can get this resolved as quickly as possible.

Rated 3 out of 5 stars

Correct part, but . . .

Correct part, good shipping time, but the lithium battery was date coded 0133. I realize that lithium batteries have a long storage life and that this part was almost certainly customized for Tektronix, but the battery sat in storage for about 24 years.

October 4, 2025
BatteryMart.com logo

Reply from BatteryMart.com

Thank you for your review! We’re glad to hear the part arrived quickly and was the correct match.

Regarding the date code “0133,” that actually indicates an expiration date of January 2033, not 2001. The battery is fresh and well within its expected lifespan. We hope this helps clear up any confusion, and we truly appreciate you taking the time to share your feedback.

Rated 1 out of 5 stars

No Battery Received

No Battery! I received an announcement that the battery had "shipped" a week ago and the USPS tracker says they are still waiting for the package. Not impressed. You have my money I have no battery.

October 21, 2025
BatteryMart.com logo

Reply from BatteryMart.com

We’re sorry for the delay and understand your frustration. We emailed you on 10/23 to let you know that your order is marked as shipping directly from the manufacturer. On rare occasions, certain specialty items may ship from an international warehouse when domestic stock is unavailable, which can cause additional transit time. We always do our best to communicate this clearly and appreciate your patience. If you’d like an update or assistance, please contact us at 1-800-405-2121. We’re happy to help.

Rated 2 out of 5 stars

You send the wrong baterries for my…

You send the wrong baterries for my Satellite Toshiba laptop.

November 2, 2025
BatteryMart.com logo

Reply from BatteryMart.com

Thank you for your feedback. We’re sorry to hear about the trouble with your order. Our records show that the battery you received matches the part number listed as compatible with your Toshiba Satellite model. I understand our returns team is already assisting you, and we’ll make sure everything is resolved to your satisfaction.

Rated 2 out of 5 stars

Item ordered was substituted

Ordered item listed IN STOCK, confirmation email listed item ordered, shipping email listed item ordered, packing list received and item was substituted.

October 26, 2025
BatteryMart.com logo

Reply from BatteryMart.com

Thank you for your feedback. We’re sorry for the confusion with your order. The item you received is a compatible replacement for your laptop model, but we understand it was bulkier than expected. Our team has been in contact with you to clarify the differences between the two compatible versions and to offer options for a return or exchange at a discounted price.

Rated 2 out of 5 stars

You said that it was in stock

You said that it was in stock, but I won't get a tracking number until it reaches the US. I guess in stock could mean it's in stock somewhere. I just assumed it was in the USA. Three week delivery is too long.

October 24, 2025
BatteryMart.com logo

Reply from BatteryMart.com

We’re sorry for the delay and understand your frustration. We emailed you on 10/27 to let you know that your order is shipping directly from the manufacturer. On rare occasions, certain specialty items may ship from an international warehouse when domestic stock is unavailable, which can result in additional transit time. We always do our best to communicate this clearly and truly appreciate your patience. If you’d like an update or assistance, please contact us at 1-800-405-2121 we’re happy to help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look