BatteryMart.com Reviews 427

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the quality of the products, noting that batteries are well-made and perform as advertised, often exceeding expectations. The delivery service is consistently praised for its speed and efficiency, with many people receiving their orders quickly and in excellent condition, often well-packaged. Reviewers also appreciate the competitive pricing, finding good value and affordable options for various battery needs. However, some customers experienced issues with their orders, including receiving incorrect items or batteries that did not fit as expected. A few other people also felt that shipping updates were insufficient or that delivery times were unexpectedly long, sometimes due to items shipping from international locations.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality, fit, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping and timely... See more

Order

Customers had ambiguous experiences with order, with many reviewers praising the ease of online purchasing,... See more

Price

Consumers generally express satisfaction with the pricing, finding it reasonable and fair for the quality and... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently satisfied with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although I can’t fully endorse the battery i bought for my motorcycle as it is newly installed and hasn’t been really put to the test of time and elements yet. I can say though Battery Mart had 4 goo... See more

Rated 5 out of 5 stars

Good prices, good products, good order to delivery time and the real reason I come back to you, GREAT customer service! Phil was most helpful in getting me set up for the order I was placing and Curti... See more

Rated 5 out of 5 stars

Easy installation. Excellent quality and fast shipping (just a couple of days!). I replaced my 2013 prius 3 battery, which took about 10 minutes. Easy installation: removed negative then positive and... See more

Rated 5 out of 5 stars

I wasnt able to find the brand of battery at the spec I wanted at local battery stores so I typed in “buy battery online” and this place showed up. Battery Mart looked reputable and they had the bat... See more


Company details

  1. Battery Store
  2. Electronics Store

Written by the company

BatteryMart.com has one of the largest inventories of alkaline and sealed lead batteries, rechargeable batteries for cell phones, camcorders and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

427 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Exactly as described

Exactly as described! Excellent packaging and condition of batteries when they arrrived. Fast shipping. Not sure what else to ask for...

February 22, 2026
Rated 3 out of 5 stars

Terminal screws too short

The screws that were supplied for the battery terminals were too short once the terminal connections were put on top of the screws. I ended up using the screws from the old battery (YUSA brand).

February 21, 2026
BatteryMart.com logo

Reply from BatteryMart.com

Thank you for your feedback. We’re sorry for the inconvenience with the terminal screws being too short for your setup. We appreciate you letting us know, as this helps us improve.

We’re glad you were able to use your old screws, and if you ever need help or replacement hardware, please don’t hesitate to reach out to our customer service team at 1-800-405-2121.

Rated 5 out of 5 stars

The website is informative

The website is informative, answers most of the questions about it's products. The rep was helpful when I called on the phone. The battery was delivered quickly, came as advertised, except for the "spacers"? Otherwise, the battery fit my motorcycle and is working perfectly (only time will tell as to how long it lasts). I bought the Big Crank battery to replace my Yuasa for my 08 Kawasaki Versys 650. I have heated gear, GPS, and driving lights on the bike, so the battery gets a workout!

February 22, 2026
Rated 2 out of 5 stars

The battery was ordered 2 weeks ago and…

The battery was ordered 2 weeks ago and has not been delivered yet

February 22, 2026
BatteryMart.com logo

Reply from BatteryMart.com

We’re very sorry for the delay you’ve experienced with your order. We hope you received our email regarding the extended delivery timeframe, as your item was shipped directly from the manufacturer in Hong Kong. If you have any questions or would like an update, please call us at 1-800-405-2121 and we’ll be happy to help. Thank you for your patience and understanding.

Rated 3 out of 5 stars

Was not a connector match to my tool…

Was not a connector match to my tool that it said it would fit. Modifications are necessary

February 22, 2026
BatteryMart.com logo

Reply from BatteryMart.com

We're sorry to hear the battery you purchased did not work for your tool. Our battery experts would be happy to help you with locating the battery your tool needs and provide you with a return authorization. Please give us a call at 800-405-2121 or email us at info@batterymart.com.

Rated 5 out of 5 stars

The USPS tracking number stated that it…

The USPS tracking number stated that it was delivered in/at a mailbox but it wasn't my mailbox. I contacted batterymart to let them know that I didn't receive it and asked them to follow-up with USPS. They told me to contact my local post office but I told them it was a waste of my time. Will at batterymart said he'd follow-up on my behalf which is great! If the original battery doesn't show up, I will order it again from batterymart because they were willing to follow-up even though I gave up!

January 26, 2026
Rated 4 out of 5 stars

The batteries were exactly what I…

The batteries were exactly what I needed and ordered
They came without written directions (remove the red stuck on tags, leave the others). You did not offer to help dispose the old batteries safely

January 26, 2026
BatteryMart.com logo

Reply from BatteryMart.com

Thank you for your feedback, and we’re glad the batteries were exactly what you needed.

We apologize for not including clear disposal instructions with your old batteries. You’re welcome to mail your old batteries back to us for recycling at:

1 Battery Drive
Winchester, VA 22601

If you have any questions, please contact us at 1-800-405-2121, and our team will be happy to help.

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