BAUHAUS Danmark Reviews 

85,831
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bauhaus in Ishjø is a place where you can always get professional help and advice. Staff cares about customers in a genuine way. Annie at cashier is a star super friendly ! Can’t recall a day without... See more

Rated 1 out of 5 stars

cancel the order without notification I did not want to waste the time and leave this comment. But it kept sending me annoying emails requesting comment. It looks like they didn't know what happened... See more

Company replied

Rated 5 out of 5 stars

I went to Bauhaus in Gladsaxe to choose paint for both walls, wood panels and ceiling. I was super confused about colors, gloss, paint brands etc. however, Morten completely came to my rescue! With hi... See more

Company replied

Rated 5 out of 5 stars

A very big Thank You to Martin B from Bauhaus Næstved who, this afternoon helped us to buy an electric lawn mower. He was Super Helpful, knowledgeable, friendly & extremely polite. He even helped us t... See more

Company replied

Company details

  1. Building Materials Market
  2. Plumbing Supply Store
  3. Tool Rental Service

Written by the company

Hos BAUHAUS får du Danmarks største udvalg, med prismatch og professionel service. På www.bauhaus.dk kan du shoppe døgnet rundt, og få dine varer sendt lige til din dør. Vi glæder os til at se dig hos www.bauhaus.dk

Gi' dig selv et forspring i BAUHAUS. Få det hele på et sted!

Written by the company

Prismatch

Hos BAUHAUS kan du være sikker på at få værdi for pengene og konkurrencedygtige priser.

Hos BAUHAUS kan du være sikker på at få værdi for pengene og konkurrencedygtige priser.
Hos BAUHAUS kan du være sikker på at få værdi for pengene og konkurrencedygtige priser. Derfor tilbyder vi PRISMATCH. Det betyder, at vi matcher prisen, hvis du finder en identisk vare billigere hos en af vores udvalgte byggemarkedskonkurrenter i Danmark. For at PRISMATCH gælder, skal følgende forudsætninger være opfyldt: 1. Varen er identisk, det vil sige samme mærke og model 2. Varen er på lager hos konkurrenten 3. Den identiske vare sælges lige nu til en lavere pris hos konkurrenten. PRISMATCH gælder kun varens pris, både i vores fysiske byggevarehuse og webshop, men gælder ikke på fri fragt eller på konkurrenternes fragtomkostning. Vi vil bede om dokumentation på prisen ved fremvisning af aktuel markedsføring (f.eks. tilbudsavis, annonce eller online markedsføring) eller henvisning til relevant hjemmeside. For BAUHAUS’ Proff Service erhvervskunder og Projektkunder gælder de almindelige kontobetingelser. PRISMATCH gælder ikke ved tidsbegrænsede tilbud, som f.eks. køtilbud, åbningstilbud, lokale tilbud, udstillingsvarer, tilbud med begrænset antal samt services som Montageservice, 360° Service, fragt, udlejning og andre serviceydelser.

Contact info

4.2

Great

TrustScore 4 out of 5

86K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(85,831)

10,314 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good product and customer service

Good product and customer service, but the product was not plucked, so it took a while to find them for pick-up

April 23, 2026
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hello Allen

Thank you very much for your review.

We are pleased to hear that you were happy with both the product and the customer service.

At the same time, I understand that it was frustrating that your order had not been picked in advance, which made the collection take longer than expected. Thank you for pointing this out, as your feedback helps us improve our Click & Collect process.

We hope to welcome you again another time.

Kind regards
Thomas
Store Manager
BAUHAUS Ishøj

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery

April 26, 2026
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hello Philip

Thank you very much for your review.

We are pleased to hear that you found the ordering process easy and that the delivery was quick. Creating a smooth and efficient experience on our webshop is something we work hard on every day, so your feedback is greatly appreciated.

We look forward to welcoming you back to our webshop again.

Kind regards
Brian
Webshopchef
BAUHAUS Webshop

Rated 5 out of 5 stars

We thank the staff Markus and Sebastian…

We thank the staff Markus and Sebastian for excellent service. we recommend highly Bauhaus Vejle.

May 6, 2026
Unprompted review
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hello

Thank you very much for your review.

I am very pleased to hear that Markus and Sebastian provided you with excellent service during your visit. I will make sure to pass your kind words on to them and the rest of the team – it means a lot to us.

Thank you as well for your warm recommendation of BAUHAUS. We look forward to welcoming you again in the future.

Kind regards
Carsten
Varehuschef
BAUHAUS Vejle

Rated 5 out of 5 stars

Really easy website to find around in

Really easy website to find around in, simple to place an order and very speedy delivery!

April 25, 2026
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hello Jonathan

Thank you very much for your review.

It is great to hear that you found our website easy to navigate, the ordering process simple, and the delivery fast. We truly appreciate your positive feedback.

We look forward to seeing you on our webshop again.

Kind regards
Brian
Webshopchef
BAUHAUS Webshop

Rated 5 out of 5 stars

Celine in Ishøj Bauhaus

Celine in Ishøj Bauhaus
Give her a raise . She is the best

May 2, 2026
Unprompted review
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hello

Thank you very much for your review.

It’s great to hear about your experience with Celine. We truly appreciate you highlighting her effort and kind service – feedback like this means a lot to us, and I will make sure she receives your kind words.

We hope to provide you with another great experience next time.

Best regards
Thomas
Store Manager
BAUHAUS Ishøj

Rated 1 out of 5 stars

My Landroid M600 worx vision mower has…

My Landroid M600 worx vision mower has been 2 times at the service. After 1 year of use it started having problems. I took it first time it to Bauhaus Herning 22 March 2026. After 3 weeks I received it back with changed Camera and Module. However new problem rised the Robot Navigation system is not calibrated or malfunctioning. Robot can not find base anymore after driving away from it 10/15 meters. I took it second time to the service after another 2/3 weeks I got it back. At the shop asked what was made They could not answer me as no proper description of service was writen from service team. The robot still have the same problem and the failure of robot was not fixed. When I took it 2nd time to the shop they have mentioned that if it fails again they will look for refund or change. 3rd time at Bauhaus for the same robot and I am being told again that they can not refund or exchange it as it has to go to service again. This is very INCOVIENENCE for me as we are in high season of cutting grass. They also refuse to give me a loan robot or any other solution apart from being send again to service. It has to be the worst handling of this situation I ever experienced in Danmark. Shame on Bauhaus Herning team..

May 1, 2026
Unprompted review
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hello Dovydas

Thank you for taking the time to share your experience with us.

I am very sorry to read about the long and frustrating process you have experienced with your Worx Landroid mower. I completely understand your disappointment, especially after multiple service visits without the issue being resolved and during a period where you rely on the product the most.

It is also unfortunate that you did not receive clear information regarding the repairs carried out by the service department, and I understand that this has added to your frustration. We always aim to provide a better and more transparent experience than the one you describe here.

I hope that we will have the opportunity to provide you with a much better experience in the future.

Kind regards
Mads
Store Manager
BAUHAUS Herning

Rated 5 out of 5 stars

Bauhaus Hjørring is a nice store that I…

Bauhaus Hjørring is a nice store that I really enjoy. The store employee Fredrik was very accommodating and helped me with anything I needed help with. Thank you for a pleasant experience. I'll be back 😎

March 28, 2026
Unprompted review
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hello Pamela

Thank you very much for your review.🌞
It’s great to hear that you enjoy visiting our store and that you had a pleasant experience. We’re especially happy to hear about your positive interaction with Fredrik – we’ll make sure to pass on your kind words to him.

We look forward to welcoming you back again.

Kind regards
Michael
Store Manager
BAUHAUS Hjørring

Rated 5 out of 5 stars

Fantastisk

Fantastisk

April 20, 2026
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hej Marius

Tusind tak for din anmeldelse.
Det er skønt at se, at du har haft en fantastisk oplevelse hos os. Den slags feedback betyder meget for os og motiverer hele teamet.

Vi håber, at vi får mulighed for at byde dig velkommen igen og give dig endnu en god oplevelse.

Med venlig hilsen
Bue
Varehuschef
BAUHAUS Næstved

Rated 5 out of 5 stars

Very happy with the purchase

I received help în the store to place the order.
It was delivered on time.

April 19, 2026
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hello Monika

Thank you for your review.
We’re very pleased to hear that you’re happy with your purchase and that you received helpful assistance in the store when placing your order. It’s also great to know that the delivery was on time.

We truly appreciate your feedback and hope to welcome you again for another great experience.

Kind regards
Lars
Store Manager
BAUHAUS Tilst

Rated 5 out of 5 stars

The order was done smoothly and the…

The order was done smoothly and the object ordered arrived on time.

April 19, 2026
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hello Adnan

Thank you very much for your review.
It’s great to hear that your order process went smoothly and that your item arrived on time. That’s exactly the kind of experience we aim to deliver.

We truly appreciate your feedback and hope to welcome you again for another positive experience.

Kind regards
Carsten
Store Manager
BAUHAUS Glostrup

Rated 5 out of 5 stars

In Aalborg they have great products and…

In Aalborg they have great products and wonderful staff! Especially Michael PB was amazing in helping me find correct items and how to process them! Thanks

April 28, 2026
Unprompted review
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hej John

Thank you for your review.

It’s great to hear that you had a positive experience with both our products and the team. I’m especially pleased to read your kind words about Michael PB – it sounds like he provided exactly the guidance needed, and we truly appreciate you highlighting his effort.

I will make sure to pass your feedback on to him and the rest of the team.

We look forward to welcoming you again.

Kind regards
Jakob
Varehuschef
BAUHAUS Aalborg

Rated 5 out of 5 stars

Pernille in Randers is awesome!

April 26, 2026
Unprompted review
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hello

Thank you so much for your review.

We are very happy to hear that Pernille made such a great impression. It means a lot to us when our team creates positive experiences, and we will make sure to share your kind words with Pernille.

We look forward to welcoming you again.

Best regards
Rüstem
Store Manager
BAUHAUS Randers

Rated 5 out of 5 stars

All great

All great! Fast delivery, good Price, great quality

April 16, 2026
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hi Ana

Thank you very much for your review.

It is great to hear that you had a positive experience with fast delivery, a good price, and great quality products. It means a lot to us that the entire purchase lived up to your expectations.

We look forward to sending many great products your way in the future.

Kind regards,
Brian
Webshop Manager
BAUHAUS Webshop

Rated 2 out of 5 stars

returning a product meant to be…

Returning a product meant to be complicated and different than any online store in Denmark. They ask for pictures to approve returning the product, but they never responds. The product wasn't used or even opened. After 6 emails and a phone call, I still didn't hear back from them!!

April 9, 2026
Unprompted review
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hello Assi

Thank you for taking the time to write your review.
We are sorry that your experience has not lived up to expectations. We are currently in contact with you regarding the matter, and we hope you will soon be able to return your order as requested. The information and steps we have sent are part of our standard procedure to ensure that the return is handled correctly and as smoothly as possible.

We apologise if the process has seemed complicated, but our intention is always to help and make sure everything is completed the right way.

We hope to have the opportunity to welcome you again and provide you with a much better experience in the future.

Best regards
Brian
Webshop Manager
BAUHAUS Webshop

Rated 5 out of 5 stars

Helt perfekt

April 10, 2026
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hej Helle

Tusind tak for din anmeldelse.

Det glæder os meget at høre, at din oplevelse var helt perfekt. Sådan en tilbagemelding betyder meget for os og giver ekstra motivation i hverdagen.

Vi vil glæde os til dit næste besøg.

Med venlig hilsen
Finn
Varehuschef
BAUHAUS Odense

Rated 5 out of 5 stars

Very good customer support from Mo from…

Very good customer support from Mo from Kolding.
Nice time at center .

Regards Vijay

October 6, 2025
Unprompted review
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hello Vijay

Thank you very much for your review.
We are delighted to hear that Mo provided you with very good customer support and helped make your visit a pleasant one. It means a lot to us when our team creates a positive experience for our customers.

We will gladly share your kind words with Mo and the rest of the team.

We look forward to welcoming you again.

Best regards
Kasper
Store Manager
BAUHAUS Kolding

Rated 4 out of 5 stars

Helpful advice from employee

We visited Bauhaus Hjørring and got help from Marcus, to find the right paint. He was very helpful and I will give him a shout out 💪🏼

October 4, 2025
Unprompted review
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hello Sahra

Thank you very much for your review. ☀️
We are delighted to hear that Marcus helped you find the right paint and provided such helpful advice during your visit. It means a lot to us when our team makes a positive difference for our customers.

Thank you for the great feedback – we will gladly share your kind words with Marcus and the rest of the team.

We look forward to welcoming you again.

Best regards
Michael
Store Manager
BAUHAUS Hjørring

Rated 5 out of 5 stars

Henrik in Gladsaxe helped my wife and…

Henrik in Gladsaxe helped my wife and me find all we came for. Very rare to meet such a service minded guy. Hope he’s on work next time I’m there and need some help.

April 11, 2026
Unprompted review
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hello Michael

Thank you very much for your review.

It is a pleasure to read that you had such a great experience with us. We are very happy to hear that Henrik helped you and your wife find everything you needed. It means a lot to us that his helpful and welcoming approach made such a positive impression on you.

We truly appreciate your kind words, and we will make sure to pass your feedback on to Henrik. We hope to welcome you back again soon for another great experience.

Best regards
Jesper
Store Manager
BAUHAUS Gladsaxe

Rated 5 out of 5 stars

Benny Gladsaxe

Benny Gladsaxe, very very helpful and gentle personality 😁🙏

April 8, 2026
Unprompted review
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hello Bobby

Thank you very much for your review.

We are really happy to hear that you had such a positive experience with Benny. He will be pleased to know that his helpfulness and kind personality made an impression – we truly value colleagues like him who go the extra mile for our customers.

We look forward to welcoming you again.

Kind regards
Jesper
Store Manager
BAUHAUS Gladsaxe

Rated 5 out of 5 stars

Varen kom..

April 1, 2026
BAUHAUS Danmark logo

Reply from BAUHAUS Danmark

Hej Ole

Tak for din anmeldelse.

Det er godt at høre, at varen er kommet frem. Vi håber, at alt er, som det skal være, og at du bliver glad for dit køb.

Vi ser frem til at se dig på webshoppen igen.

Med venlig hilsen
Brian
Webshopchef
BAUHAUS Webshop

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look