Bava's Music City Reviews 

I was impressed with the courtesy and professionalism of the staff who diligently answered my questions and provided a first class service. I am delighted with the product and highly recommend Bava Music City to anyone who is looking to purchase similar equipment

Good advice, right price and fast delivery. Thanks!

Terrible experience. placed an order online on the 4th of August did not get tracking details, rang them on the 10th August only to be told Item out of stock. 6 days of no communication and if i hadn't called i would have no idea. bad customer service from the representative that answered the call. no apologies just went straight to we will cancel your order and issue you a refund. refund issued to wait 5 days to be credited back to my account. overall i have wasted 2 weeks on buying a graphic equalizer i needed urgently.

They were so helpful especially during this Covid-19 crisis.Yes I had to wait longer for my items but that was not their fault. It's been hard to get items into Australia. But they worked with me to make sure I got the items I ordered. I would buy from again. They were great to deal with.

Emailed, never got a reply.
Rang, was told they would ring back with information on a price match and told me the company I was wanting a match with was dodgy and unprofessional.
Messaged on Facebook and said they never rang back and they slagged off the competitor on the call, was told 'our staff would never do that'.
Rang again, went to get information and hung up on me.
Rang back, tried to find the person I was speaking to, hung up on me again.
Rang again, the lady could find the details to answer my questions, so said she would ring back. She rang back and said the information on the website was wrong and the product was not in stock.

What trainwreck.

Update after their reply: So, as you can see it turns out it was my fault as even though they had provided awful service to this point. I was supposed to interact with them again to sort the issue. Yes, it appears that is a serious response. And then even though I live in a different state, they say, we can help you with a deal as long as it is offline (during a pandemic). An underwhelming reply if ever I have seen one.

UPDATE 2: I decided to email this Bava's Music City about a product to see what it would be like. 2 emails one through a product page and one through the contact form. No reply through the contact form. 3 days for a reply through the product page form and all it said was "Frank will check for ou. Regar d" (that's not a typo that a cut and paste), 6 days later still no follow up.

Good product my stand fits ok in the bag

Received my guitar yesterday and couldn't be happier, it fits like a glove and the sound is just awesome. Thanks for yr great service Bava.

Great product for reasonable prices, and delivered in mint condition

Nick Bava from Bava’s Music City really knows about the Roland instruments.
I had done some research online so chose to buy my Roland FR3X digital accordion from Bava’s because of their track record and because of their competitive pricing. When I phoned from Perth to discuss the pros and cons of the FR3X and the more advanced FR4X, Nick didn’t push me towards one instrument, he let me make up my own mind. Of course, he was right, the FR4X is better, but my budget only allowed for the older model, so he said I could call him any time I need help with programming etc. When I discovered a minor problem with one of the straps, Nick was straight on to Roland to send a replacement. Nick knows his stuff. And his knowledge and love of music was really obvious, just in our 20 minute phone conversation. I wish I was in Sydney so I could go to Bava’s to try the other accordions.

Drum kit I ordered online was shipped the following day after Speaking with them on the phone due to my original order Was not available. Will definitely order all my drum needs with Bavas.

Fast efficient service. Exactly what I was hoping for.

Great price for these very well designed Hercules guitar hangers! My Gretsch and Ibanez look great on display and they are always there to grab and play! Bava's provided fantastic service & pricing.

Very helpful, also waved the shipping cost for me, great

Only sent half the order. Had to call to get the rest Invoice actually listed items that apparently were not part of offer. Total chaos. I guess we got there in the end

Ordered equipment for new church start. Mixer, stage box, cables, lights, audio interfaces, LED etc. After doing more research we found that they over-quoted ~$5,000 just for LED screen and lights.
They provided incorrect lights, in comparison to what we wanted, ofcourse they were ~$2000 more expensive than what we originally needed, now due to not being used we are selling those lights.
For setting up our hall, they left job half finished, out of the 10 XLR inputs required onto the wall only 2 worked.
Would highly not recommend them. Period.

Excellent service and Very Professional Guidance . Prompt shipment and delivery