Bava's Music City Reviews 

359
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a keyboard cover for my Yamaha 88 key electric piano. Postage was $25 for an envelope-sized satchel at 85g. This which was almost as much as the cost of the cover. The cover didn’t match th... See more

Rated 5 out of 5 stars

To Nick and the whole entire team at Bavas Music City We purchased the Maestro Piano and Nick thoroughly explained what the Piano did in explicit detail so much so that after 30mins we struck up a m... See more

Rated 5 out of 5 stars

I wish all online transactions were as positive as the one I experienced with Nick and the crew at Bava's. From the outset, it was obvious that Nick was highly experienced in all things accordion, and... See more

Rated 5 out of 5 stars

I’ve had the pleasure of buying a full Bose PA system, a Nord Stage 3 keyboard, also a looping station and a gig bag from Bavas Music City and I cannot recommend them enough. All staff members I spoke... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Bava's Music City offers a wide assortment of musical instruments for the professional, hobbyist, or beginner musician. Call us today for fantastic deals!


Contact info

3.6

Average

TrustScore 3.5 out of 5

359 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(359)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Deal was misleading and outdated

Deal was misleading and outdated. Read the fine print as my piano purchase didn’t include the bench as advertised. Came with free headphones that are awful and done even fit the jack.

Called Bravas and the response I got was “read the fine print” and “you’re lucky to get a piano during covid”. Poor customer service.

May 7, 2020
Unprompted review
Rated 5 out of 5 stars

Efficient and Effective Service

Our order was processed quickly and arrived well within the timeframe indicated. The keyboard pack hat we ordered was just as advertised and was a great hit with our 7 year-old daughter for her birthday. Thanks Bavas Music City!

May 6, 2020
Unprompted review
Rated 5 out of 5 stars

Professional Service

Service was very fast and efficient in response to an initial online order. More impressive again, however, was the timely and thoughtful advice provided to a new and relatively uninformed customer. You saved us from making an unwise purchase (our initial choice of instrument) and provided great advice regarding what would better suit the need. Many thanks.

May 5, 2020
Unprompted review
Rated 5 out of 5 stars

Purchase of electric drum set

Ordered a set of electric drums and was sent prompt emails advising the request of sale was received, when they were sent and tracking number. The items were sent and received in a very timely manner and a follow up email received - fantastic service

May 4, 2020
Unprompted review
Bava's Music City logo

Reply from Bava's Music City

Hi Bev ..Very much appreciated .This is a very tough time for all and its news liek this rewards our staff that is trying hard to keep business alive

Rated 5 out of 5 stars

Service from Bava’s was excellent

Service from Bava’s was excellent. Nick was fantastic to deal with - I got a fabulous deal on a digital piano and stand (with bonus headphones and key guides). I would certainly buy from Bava’s again.

May 3, 2020
Unprompted review
Rated 5 out of 5 stars

Great price and my order arrived very…

Great price and my order arrived very quickly but besides that, I'd completed an order online and forgot to add something so I called the store from QLD. They were able to add the extra item for me and were really helpful.

April 17, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome! Staff were extremely helpful and speedy delivery. Thanks

April 9, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look