Just received my latest beautiful bracelet for the stack I’ve been accumulating for several years now. Absolutely love this brand. They always communicate really well, custom size mine to 18cm and shi... See more
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See what reviewers are saying
Ordered a silver cuff a couple of years ago and still going strong - looks as good as the day I got it. Recently bought a beaded bracelet as well to go alongside it, and love the combination! Will def... See more
Company replied
Poorly made. Bought a leather bracelet, separated from catch 1 wk after purchase, couldn't be fixed 2 was later the blue bead bracelet elastic gave out. Couldn't be fixed. Bought better for far cheap... See more
Company replied
Really pleased with my purchase. I'm a massive formula 1 fan and spotted Brad Pitt wearing an array of bracelets at the press days - a quick Google search later, and I found Baxter and Baxter. Placed... See more
Company replied
Company details
Written by the company
Award-winning unisex bracelets handcrafted in England from the finest sterling silver, leather and gemstones.
Contact info
1 Quay Point, IP12 4AQ, Woodbridge, United Kingdom
- info@baxter-baxter.com
- www.baxter-baxter.com
4.3
Excellent
31 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful bracelets
Just received my latest beautiful bracelet for the stack I’ve been accumulating for several years now. Absolutely love this brand. They always communicate really well, custom size mine to 18cm and ship it super quick. This is a very well finished product and extremely good value.
April 15, 2026
Unprompted review
Reply from Baxter&Baxter
Thank you so much for taking the time to leave us a review, Linda! We really appreciate your kind feedback and we are delighted to hear that you've had a great experience shopping with us over the years. We look forward to welcoming you back again soon! Best wishes, Team B&B
Fantastic
Excellent selection, fast shipping and a high quality product - fantastic.
April 2, 2026
Unprompted review
Reply from Baxter&Baxter
Thank you very much for your review, Charlie. We are really pleased to hear that you have had a great experience shopping with us. We hope you enjoy wearing your Tigers Eye and Bloodstone Bracelets! Best wishes, Team B&B
Genuinely love both my Baxter &Baxter…
Genuinely love both my Baxter &Baxter bracelets - worn one everyday for the past 3 years and never take it off recently got another and couldn’t be happier quality and service are top notch!
March 27, 2026
Unprompted review
Reply from Baxter&Baxter
Hello, thank you so much for your feedback! We really appreciate the time you have taken to leave us a review. We hope you continue to enjoy wearing your Baxter&Baxter bracelets for many more years to come! Best wishes, Team B&B
Eye-catching and long-lasting bracelets!
Ordered a silver cuff a couple of years ago and still going strong - looks as good as the day I got it. Recently bought a beaded bracelet as well to go alongside it, and love the combination! Will definitely be adding to the collection soon - brilliant products.
March 5, 2026
Unprompted review
Reply from Baxter&Baxter
Thank you for your 5-star review, Karolis! We are delighted to hear that you have had a great experience shopping with us. We hope you continue to enjoy wearing your Brushed Silver Cuff Bracelet for many more years to come and we look forward to welcoming you back again soon! Best wishes, Team B&B
Poorly made
Poorly made. Bought a leather bracelet, separated from catch 1 wk after purchase, couldn't be fixed 2 was later the blue bead bracelet elastic gave out. Couldn't be fixed. Bought better for far cheaper.
April 10, 2026
Unprompted review
Reply from Baxter&Baxter
Thank you for taking the time to leave us a review, Jonathan. We're very sorry to hear of your experience. We take great pride in the quality of our handmade products, so we would certainly be happy to send a replacement bracelet. If you email our support at support@baxter-baxter.com we will ensure this is promptly arranged. Best wishes, Team B&B
Brilliant
Great service. Communication was good and delivery was fast. Had a query on a product and responded quickly. Would use again
March 17, 2026
Unprompted review
Reply from Baxter&Baxter
Thank you for your 5-star review, Adam! We’re so pleased to hear that you've had a great experience shopping with us. We're truly grateful for your support and we look forward to welcoming you back again soon! Best wishes, Team B&B
What a brilliant product
What a brilliant service , i have bought a lot of bracelets now and Alex is fantastic . Nothing is too much trouble , she has gone out of her way , to make sure my items have got to me on time. The customer service is very good too. I have just put in another order ! Would definately recomend them . Claire
March 16, 2026
Unprompted review
Reply from Baxter&Baxter
Thank you so much for taking the time to leave us such a kind review, Claire! We're truly grateful for your support and we look forward to welcoming you back again soon! Best wishes, Team B&B
What a fabulous company!
What a fabulous company!
I bought two bead bracelets,the Aventurine and the Pink Opal one. Both are beautiful and lovely quality.
They were delivered quickly and were beautifully wrapped.
I love them so much I’m already planning my next purchases!
I highly recommend this great company for any one looking for a quality bracelet from a company whose service is excellent.
Thank you Baxter&Baxter…your bracelets are fab! x
September 11, 2025
Unprompted review
Reply from Baxter&Baxter
Thank you so much for taking the time to leave us such a kind review, Jackie! We are delighted to hear that you love your Green Aventurine and Pink Opal bracelets. We're truly grateful for your support and we look forward to welcoming you back again soon! Best wishes, Team B&B
Really pleased with my purchase
Really pleased with my purchase. I'm a massive formula 1 fan and spotted Brad Pitt wearing an array of bracelets at the press days - a quick Google search later, and I found Baxter and Baxter. Placed my order for the Ocean 4mm bracelet, arrived a few days later, and haven't taken it off since. It's a really nice colour, and I've received a ton of compliments on it since I started wearing it - will definitely be back for another soon 😊
July 23, 2025
Unprompted review
Reply from Baxter&Baxter
Thank you for your 5-star review, Will! We are delighted to hear that you have had a great experience shopping with us. We hope you enjoy wearing your Ocean 4mm Bracelet and we look forward to welcoming you back again soon! Best wishes, Team B&B
Faulty item
received an item with a fault. knot is always hidden and shouldn’t be visible.. item returned. Helpful customer service
July 28, 2025
Unprompted review
Reply from Baxter&Baxter
Thank you for taking the time to leave us a review, Dhiresh. We're very sorry to hear that you received an item with a fault, as we take great pride in the quality of our handmade products. We're pleased to hear that you were happy with our customer service in resolving this issue. Best wishes, Team B&B
Great customer service.
Great customer service. Went out of their way to help find me a bracelet that I liked and was the right size for me. Well packaged and delivered in a timely fashion. Nice quality well made bracelet.
May 30, 2025
Unprompted review
Reply from Baxter&Baxter
Thank you so much for taking the time to leave us a review, Stefan. We are delighted to hear that you are happy with your Madagascar Jasper Bracelet. We look forward to welcoming you back again soon! Best wishes, Team B&B
I’ve now ordered four bracelets from…
I’ve now ordered four bracelets from Baxter & Baxter and have always been very pleased with the quality of the product and the sales & after sales service provided. Highly recommended! 5*
May 9, 2025
Unprompted review
Reply from Baxter&Baxter
Thank you so much for taking the time to leave us such a kind review, Andrew! We are delighted to hear that you have had a great experience shopping with us. We're truly grateful for your support and we look forward to welcoming you back again soon! Best wishes, Team B&B
Above and beyond
My order arrived quickly, was impeccably packaged and the bracelets are even nicer than I expected. A great experience - I will be shopping again.
February 7, 2025
Unprompted review
Reply from Baxter&Baxter
Thank you so much for taking the time to leave us a review! We are delighted to hear that you have had a great experience shopping with us. We look forward to welcoming you back again soon! Best wishes, Team B&B
Beautiful bracelets!
I ordered the Rose Quartz bracelet for my sister, and she loved it! It came beautifully packaged as well, thankyou! 🙂
February 1, 2025
Unprompted review
Reply from Baxter&Baxter
Thank you so much for taking the time to leave us a review, Charlotte! We are delighted to hear that your sister loves her Rose Quartz bracelet. We look forward to welcoming you back again soon! Best wishes, Team B&B
Excellent product range and customer service
We have purchased from Baxter&Baxter since its inception and have never been disappointed with the quality of the products nor the level of customer service received. Orders are fulfilled in a prompt and professional manner, always beautifully packaged with such great attention to detail. The range of bracelets has grown hugely since we first started purchasing from B&B and we enjoy every experience we have with them, purchasing both for ourselves and for friends/family.
December 20, 2024
Unprompted review
Reply from Baxter&Baxter
Thank you so much for taking the time to leave us this wonderful feedback, Nick! We are so grateful for your loyal support over the years. You've certainly built quite the collection of Baxter&Baxter bracelets! We look forward to welcoming you back again soon. Best wishes, Team B&B
Incredible bracelets and service
I’ve been buying Baxter and Baxter for several years now - for myself, my wife and friends.
Every time I buy these as a gift, the recipient becomes as big a fan as I am.
Beautifully designed and manufactured in the UK.
Superb, quick and service. Just before Christmas my wife lost a B and B bracelet bought her and I contacted Baxter and Baxter:
Alex responded the same day and was able to confirm which bracket I had bought and within 2 days I had a replacement. Incredible service.
Can’t recommend them enough
February 2, 2025
Unprompted review
Reply from Baxter&Baxter
Thank you so much for taking the time to leave us such a kind review, Tony! We are delighted to hear that you have had a great experience shopping with us over the years. We're truly grateful for your support and we look forward to welcoming you back again soon! Best wishes, Team B&B
Great service from Baxter & Baxter
I recently purchased some bracelets from Baxter & Baxter for a gift. They arrived promptly, beautifully packaged and are great quality. My nephew is thrilled with his bracelets.
January 30, 2025
Unprompted review
Reply from Baxter&Baxter
Thank you so much for taking the time to leave us this wonderful feedback, Linda! We loved hearing about how you discovered us online because you share a surname with our brand name, and it "basically offered free personalisation!" We hope your nephew enjoys wearing his bracelet. Best wishes, Team B&B
Classy products, awesome service
I love their beautiful and handcrafted bracelets - the perfect accessory or the perfect gift. The quality of the products is exceptional and only matched by the quality of the service - slick, friendly and very accommodating. My collection continues to grow and I cannot recommend these guys highly enough!
January 31, 2025
Unprompted review
Reply from Baxter&Baxter
Thank you so much for taking the time to leave us a review! We really appreciate your feedback. We are delighted to hear that you have had a great experience shopping with us. We look forward to welcoming you back again soon! Best wishes, Team B&B
My fiance loves her necklace and…
My fiance loves her necklace and bracelet and the customer service team were very helpful in helping me with sizing etc. Recommended.
December 19, 2024
Unprompted review
Reply from Baxter&Baxter
Hello Terry, thank you so much for your feedback! We really appreciate the time you have taken to leave us a review. We hope your fiancé enjoys her pieces for years to come. Best wishes, Team B&B
Great choice and different products
I have just brought two really nice bracelets from Baxter & Baxter for my nephew, The black onyx and the the sandalwood noir both of these arrived within a couple of days, very nicely presented and gift wrapped, really good customer service from Baxter & Baxter, certainly a site I will use again as there is so much choice,
February 1, 2025
Unprompted review
Reply from Baxter&Baxter
Thank you for taking the time to leave us a review, James! We really appreciate your feedback. We are so pleased to hear that you have had a great experience shopping with us and rate the service we provide. P.S. great surname! Best wishes, Team B&B
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