That my bike was allowed in shop! Which is Important because my walking is getting really bad, and without it my life would be unpleasant. The People are really nice unfortunately I am Autistic an... See more
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See what reviewers are saying
A good listener and provided advice that helped me decide on my future options
Very thorough sight test with full discussion of my lifestyle and hobbies. Reassurance of OCT scans referred to earlier scans on record showing minimal retinal changes etc. Selection of frame, lens... See more
The ambience is very good and the staff excellent with a wealth of knowledge would highly recommend
Company details
About Bayfields Opticians & Audiologists - Chester
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
31 Eastgate Street, CH1 1LG, Chester, Cheshire, United Kingdom
- 01244 315112
Comprehensive eye tests
4.4
Excellent
25 reviews
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Routine Eye Test
My husband and I attended our eye tests as requested. One appointment followed the other, therefore, one of us was waiting for the whole time. During the whole time the two staff continually complained about how much they had to do! They never asked if we would like a drink even though they have a coffee machine available for that purpose. We felt as if we were a bit of a nuisance as customers! Nothing like it was when it was Mullen’s opticians, we then received customer service!
May 12, 2025
Reply from Bayfields Opticians & Audiologists - Chester
We appreciate your feedback and are sorry your experience did not meet expectations. We regret that our service and attentiveness fell short, especially regarding the wait and offering refreshments. We'll address the staff's behavior to ensure a more welcoming environment for everyone.
I ordered hearing aids at the beginning…
I ordered hearing aids at the beginning of January I am yet to get hearing molds that fit into my ears with out causing pain.
January 1, 2025
Reply from Bayfields Opticians & Audiologists - Chester
We're sorry you're experiencing discomfort with your moulds. We want to ensure a comfortable fit. Please contact us through your local Chester practice so we can help resolve this issue for you.
Helpful and knowledgeable staff
May 19, 2025
Reply from Bayfields Opticians & Audiologists - Chester
We're glad our advice was helpful and thorough. Thank you for your positive feedback; we appreciate it.
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