The consideration of all the staff to ensure I have the correct tests, particularly as I have had two appointments at the Eye Hospital cancelled. Great advice about new frames which have been complime... See more

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Friendly, professional and helpful. The lens that they provide is extremely good.
The optician was so friendly and kind with our daughter who has SEND.
response time was good with the ability to listen to questions asked or concerns expressed
Company details
About Bayfields Opticians & Audiologists - Headington
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
137 London Road,, OX3 9HZ, Oxford, Oxfordshire, United Kingdom
- 01865 766488
Comprehensive eye tests
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The consideration of all the staff to…
The consideration of all the staff to ensure I have the correct tests, particularly as I have had two appointments at the Eye Hospital cancelled. Great advice about new frames which have been complimented on by friends.
The optician was so friendly and kind…
The optician was so friendly and kind with our daughter who has SEND.
Professional service
Friendly, professional and helpful. The lens that they provide is extremely good.
Overall experience was very positive…
Overall experience was very positive with good customer service. However, I found the options of glasses quite expensive and not much selection.
Great local opticians
Polite and welcoming receptionist. Optician was very willing to answer my questions.
Always the same atmosphere - respectful and thoughtful
Excellent timing, very friendly and attentive staff
May use AI-assist with repliesRead more
I always receive,a very warm welcome…
I always receive,a very warm welcome and a good service,for my eye examination,and very helpful when choosing new glasses

Reply from Bayfields Opticians & Audiologists - Headington
Good optician friendly helpful staff

Reply from Bayfields Opticians & Audiologists - Headington
The audiologist had a wonderful manner…
The audiologist had a wonderful manner and listened carefully to my mum’s questions and gave full, comprehensive feedback on her hearing

Reply from Bayfields Opticians & Audiologists - Headington
Welcoming and thoughtful.
Welcoming and thoughtful especially as I have limited mobility. Also thorough advice re eyes and ears!
response time
response time was good with the ability to listen to questions asked or concerns expressed
Good advice
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