I recently took my elderly mother for an audiology appointment . I am very impressed with the care and the depth of care & understanding needed when dealing with an elderly person. Zara has been ab... See more
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The appointment was on time and I was happy to see the same person as previously.As we age continuity of care important .My old frames used,no pressure to buy new one,new lenses collected within a wee... See more
Poliye an helpful and reassuring. Don't really know how effective the wax removal prcedure was on this occasion
Felt valued as an individual, not part of a production line like Specsavers The optician explained all the tests and showed genuine concern for my recent cancer diagnosis and ongoing medical issues... See more
Company details
About Bayfields Opticians & Audiologists - Henleaze
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
45 Henleaze Road,, BS9 4JU, Bristol, United Kingdom
- 0117 962 2612
Comprehensive eye tests
4.7
Excellent
55 reviews
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Fantastic staff; well done Team!
Fantastic staff (for both my eye test and hearing test) who made me truly feel like an individual. Thanks explained clearly what they were doing and why what findings were. Well done, Team!
June 12, 2025
Reply from Bayfields Opticians & Audiologists - Henleaze
We're happy to hear that our team made you feel valued during your eye and hearing tests. We appreciate your kind words about their clear explanations. Thank you.
She was seen straight away as an…
She was seen straight away as an emergency and Anna was great
June 9, 2025
Reply from Bayfields Opticians & Audiologists - Henleaze
We're happy to hear that you were seen quickly in an emergency. We appreciate your kind words about the care you received.
Reply from Bayfields Opticians & Audiologists - Henleaze
We are so happy to hear that we made you feel at ease. Thank you for your kind words and positive feedback!
Extremely helpful staff
Extremely helpful staff, and very understanding of the needs of the elderly suffering with dementia.
May 29, 2025
Reply from Bayfields Opticians & Audiologists - Henleaze
We're happy to hear that our staff was helpful and understanding of the needs of elderly individuals living with dementia. Thank you for your feedback.
I was dealt with professionally
I was dealt with professionally, efficiently and kindly. Everything was explained to me clearly
May 21, 2025
Reply from Bayfields Opticians & Audiologists - Henleaze
We're happy to hear that you were dealt with professionally and kindly, and that everything was clearly explained to you. Thank you for your feedback.
Annual eye test
The practice was calm and the staff were welcoming. Saleha Jaffe was so pleasant and friendly and explained everything really well.
May 14, 2025
Reply from Bayfields Opticians & Audiologists - Henleaze
We're happy to hear that you felt welcomed and calm during your visit. We appreciate your kind words about the explanation provided; thank you for your feedback!
Thanks to Jim at Bayfields for all your…
Thanks to Jim at Bayfields for all your help with my son’s glasses frames—really appreciated. Everyone at Bayfields in Henleaze is always so professional.
May 15, 2025
Very clear with information
Very clear with information. Pleasant attitude and so very patient.
May 1, 2025
Felt valued as an individual
Felt valued as an individual, not part of a production line like Specsavers
The optician explained all the tests and showed genuine concern for my recent cancer diagnosis and ongoing medical issues
When choosing new frames, the lady was very knowledgeable and knew what suited my shaped face
May 2, 2025
Welcoming
Welcoming, nice work space, efficient staff, helpful, and make very good coffee.
March 19, 2025
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